Understanding the Hospital Experience and Patient Care
Exam With Complete Solutions
Evolution of the Hospital-ANSWER From institutions of charity to specialist medical
facilities.
Acute Care-ANSWER Direct, urgent care in life-threatening health situations.
Outpatient Services-ANSWER Treatment provided for patients who do not require an
overnight stay in the hospital.
Hierarchical Structure-ANSWER An organizational system of the levels of authority from
top to bottom.
Board of Trustees-ANSWER Community leaders of the hospital board overseeing the
hospitals governance.
Medical Director-ANSWER A doctor overseeing the activities of the medical staff.
Nurses-ANSWER Paid employees who organize the care provided and the wards.
Allied Health Workers - ANSWER Professionals involved in support roles for patients,
such as therapists.
Fragmented Care - ANSWER Broken aspects of patient care because of problems in
specialization.
Chemical Hazards - ANSWER Chemical exposure to treatment chemicals used in the
hospital.
, Medical Errors - ANSWER Errors involving treatments that have significantly bad
outcomes for the patient.
Nosocomial Infections - ANSWER Diseases contacted during or from a patient's stay in
the hospital.
Infection Control Committee - ANSWER Committee responsible for overseeing and
preventing infections within the hospital.
PPS - ANSWER Diagnostic grouping method of cost containment.
Earlier Hospital Discharges - ANSWER Early hospital discharge in which treatment has
been placed on an outpatient basis.
Patient Autonomy - ANSWER Self-determination of the patient in relation to his or her
health.
Power Imbalance - ANSWER Disparity in authority between patients and service
providers.
Communication Breakdown - ANSWER Barriers in a free and plain flow of information
with the patient.
Depersonalization - ANSWER Patients are treated as objects, not as individuals.
Burnout - ANSWER Prolonged stress causing emotional and mental wear and tear.
Emotional Exhaustion - ANSWER Feeling emptied and depleted from being able to
provide help to others.
Exam With Complete Solutions
Evolution of the Hospital-ANSWER From institutions of charity to specialist medical
facilities.
Acute Care-ANSWER Direct, urgent care in life-threatening health situations.
Outpatient Services-ANSWER Treatment provided for patients who do not require an
overnight stay in the hospital.
Hierarchical Structure-ANSWER An organizational system of the levels of authority from
top to bottom.
Board of Trustees-ANSWER Community leaders of the hospital board overseeing the
hospitals governance.
Medical Director-ANSWER A doctor overseeing the activities of the medical staff.
Nurses-ANSWER Paid employees who organize the care provided and the wards.
Allied Health Workers - ANSWER Professionals involved in support roles for patients,
such as therapists.
Fragmented Care - ANSWER Broken aspects of patient care because of problems in
specialization.
Chemical Hazards - ANSWER Chemical exposure to treatment chemicals used in the
hospital.
, Medical Errors - ANSWER Errors involving treatments that have significantly bad
outcomes for the patient.
Nosocomial Infections - ANSWER Diseases contacted during or from a patient's stay in
the hospital.
Infection Control Committee - ANSWER Committee responsible for overseeing and
preventing infections within the hospital.
PPS - ANSWER Diagnostic grouping method of cost containment.
Earlier Hospital Discharges - ANSWER Early hospital discharge in which treatment has
been placed on an outpatient basis.
Patient Autonomy - ANSWER Self-determination of the patient in relation to his or her
health.
Power Imbalance - ANSWER Disparity in authority between patients and service
providers.
Communication Breakdown - ANSWER Barriers in a free and plain flow of information
with the patient.
Depersonalization - ANSWER Patients are treated as objects, not as individuals.
Burnout - ANSWER Prolonged stress causing emotional and mental wear and tear.
Emotional Exhaustion - ANSWER Feeling emptied and depleted from being able to
provide help to others.
