Copyright © OLIVIAWEST 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
Certified Meeting Professional (CMP)
Exam Study Guide Solutions
Evaluation - ANSWER✔✔-1) Critiquing and rating the overall success of an event. 2)
Developing an event profile from accurate event statistics.
Objective - ANSWER✔✔-Formalized statement of outcomes to be anticipated as a result
of the educational process.
Outsourcing - ANSWER✔✔-Hiring an outside firm or individual to perform the task
instead of using in-house staff; to subcontract a task or responsibility to a third party.
Return on investment - ANSWER✔✔-ROI. Net Profit divided by Net Worth. A financial
ratio indicating the degree of profitability. To calculate, use event revenues minus
program expenses divided by program expenses, multiplied by 100 to get the ROI %.
Stakeholder - ANSWER✔✔-All individuals who are invested in a project or event such
as the sponsors, attendees, vendors, media and others.
Strategic plan - ANSWER✔✔-Long range plan of action for a company or organization.
Copyright ©Stuvia International BV 2010-2024
Page 1/74
, Copyright © OLIVIAWEST 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
Educational programming committee - ANSWER✔✔-A group of voluntary committee
members with vested interests in program content who are commonly used to establish
direction for educational programs offered at association meetings.
Focus group - ANSWER✔✔-Method of doing research using a small group led by a
facilitator.
Kiosk - ANSWER✔✔-1) Free-standing pavilion or light structure, often inside a facility,
where printed or electronic information is available. 2) A small enclosure for ticket
sales, information, etc.
Program design - ANSWER✔✔-Structure of event program elements to achieve specific
goals and objectives.
Sampling - ANSWER✔✔-1) A research method based upon selecting a portion of a
population for study. 2) Paperwork and fees paid to a building by exhibitors for the
right to serve food product.
Survey - ANSWER✔✔-Solicitation of opinions regarding services; questionnaire.
Audience reaction team - ANSWER✔✔-4 or 5 participants query the main speaker from
the stage with questions from the audience and follow up questions.
Buzz session - ANSWER✔✔-Method to increase audience participation by dividing all
participants in discussion groups each of which reports the group's findings and
opinions during a following plenary session.
Copyright ©Stuvia International BV 2010-2024
Page 2/74
, Copyright © OLIVIAWEST 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
Certified Speaking Professional (CSP) - ANSWER✔✔-CSP. Accredited designation
offered by the National Speakers Association. This designation is earned for extensive,
documented speaking experience and client satisfaction.
Colloquium - ANSWER✔✔-An informal meeting for the purpose of discussion; usually
of an academic or research nature and in order to ascertain areas of mutual interest
through exchange of ideas. Conducted as and when convenient, but with little
regularity.
Debate - ANSWER✔✔-A discussion which takes place within a meeting, a public or
private sitting or in one of the various types of assembly or meeting.
Facilitator - ANSWER✔✔-An individual who guides discussion and/or decision
making.
Fishbowl - ANSWER✔✔-An interchange between an inner circle debating an issue and
an outer circle of observers. Individuals occasionally move from one circle to the other.
Interview - ANSWER✔✔-The presenter is questioned by a moderator on behalf of the
audience.
National Speakers Association (NSA) - ANSWER✔✔-National Speakers Association. A
member of the Convention Industry Council.
Seminar - ANSWER✔✔-1) Lecture and dialogue allowing participants to share
experiences in a particular field under the guidance of an expert discussion leader. 2) A
Copyright ©Stuvia International BV 2010-2024
Page 3/74
, Copyright © OLIVIAWEST 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
meeting or series of meetings of from 10 to 50 specialists who have different specific
skills but have a specific common interest and come together for training or learning
purposes. The work schedule of a seminar has the specific object of enriching the skills
of the participants.
Speakers bureau - ANSWER✔✔-An organization who locates and books speakers
according to my specifications and budget.
Symposium - ANSWER✔✔-A meeting of a number of experts in a particular field, at
which papers are presented and discussed by specialists on particular subjects with a
view to making recommendations concerning the problems under discussion.
Workshop - ANSWER✔✔-1) Meeting of several persons for intensive discussion. The
workshop concept has been developed to compensate for diverging views in a
particular discipline or on a particular subject. 2) Informal and public session of free
discussion organized to take place between formal plenary sessions or commissions of a
congress or of a conference, either on a subject chosen by the participants themselves or
else on a special problem suggested by the organizers. 3) Training session in which
participants, often through exercises, develop skills and knowledge in a given field.
Accreditation - ANSWER✔✔-Official authorization or approval; to provide with
credentials; to send (an envoy) with letters of authorization; to recognize or vouch for as
conforming with a standard; to recognize a college as maintaining academic standards;
Copyright ©Stuvia International BV 2010-2024
Page 4/74
Certified Meeting Professional (CMP)
Exam Study Guide Solutions
Evaluation - ANSWER✔✔-1) Critiquing and rating the overall success of an event. 2)
Developing an event profile from accurate event statistics.
Objective - ANSWER✔✔-Formalized statement of outcomes to be anticipated as a result
of the educational process.
Outsourcing - ANSWER✔✔-Hiring an outside firm or individual to perform the task
instead of using in-house staff; to subcontract a task or responsibility to a third party.
Return on investment - ANSWER✔✔-ROI. Net Profit divided by Net Worth. A financial
ratio indicating the degree of profitability. To calculate, use event revenues minus
program expenses divided by program expenses, multiplied by 100 to get the ROI %.
Stakeholder - ANSWER✔✔-All individuals who are invested in a project or event such
as the sponsors, attendees, vendors, media and others.
Strategic plan - ANSWER✔✔-Long range plan of action for a company or organization.
Copyright ©Stuvia International BV 2010-2024
Page 1/74
, Copyright © OLIVIAWEST 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
Educational programming committee - ANSWER✔✔-A group of voluntary committee
members with vested interests in program content who are commonly used to establish
direction for educational programs offered at association meetings.
Focus group - ANSWER✔✔-Method of doing research using a small group led by a
facilitator.
Kiosk - ANSWER✔✔-1) Free-standing pavilion or light structure, often inside a facility,
where printed or electronic information is available. 2) A small enclosure for ticket
sales, information, etc.
Program design - ANSWER✔✔-Structure of event program elements to achieve specific
goals and objectives.
Sampling - ANSWER✔✔-1) A research method based upon selecting a portion of a
population for study. 2) Paperwork and fees paid to a building by exhibitors for the
right to serve food product.
Survey - ANSWER✔✔-Solicitation of opinions regarding services; questionnaire.
Audience reaction team - ANSWER✔✔-4 or 5 participants query the main speaker from
the stage with questions from the audience and follow up questions.
Buzz session - ANSWER✔✔-Method to increase audience participation by dividing all
participants in discussion groups each of which reports the group's findings and
opinions during a following plenary session.
Copyright ©Stuvia International BV 2010-2024
Page 2/74
, Copyright © OLIVIAWEST 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
Certified Speaking Professional (CSP) - ANSWER✔✔-CSP. Accredited designation
offered by the National Speakers Association. This designation is earned for extensive,
documented speaking experience and client satisfaction.
Colloquium - ANSWER✔✔-An informal meeting for the purpose of discussion; usually
of an academic or research nature and in order to ascertain areas of mutual interest
through exchange of ideas. Conducted as and when convenient, but with little
regularity.
Debate - ANSWER✔✔-A discussion which takes place within a meeting, a public or
private sitting or in one of the various types of assembly or meeting.
Facilitator - ANSWER✔✔-An individual who guides discussion and/or decision
making.
Fishbowl - ANSWER✔✔-An interchange between an inner circle debating an issue and
an outer circle of observers. Individuals occasionally move from one circle to the other.
Interview - ANSWER✔✔-The presenter is questioned by a moderator on behalf of the
audience.
National Speakers Association (NSA) - ANSWER✔✔-National Speakers Association. A
member of the Convention Industry Council.
Seminar - ANSWER✔✔-1) Lecture and dialogue allowing participants to share
experiences in a particular field under the guidance of an expert discussion leader. 2) A
Copyright ©Stuvia International BV 2010-2024
Page 3/74
, Copyright © OLIVIAWEST 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
meeting or series of meetings of from 10 to 50 specialists who have different specific
skills but have a specific common interest and come together for training or learning
purposes. The work schedule of a seminar has the specific object of enriching the skills
of the participants.
Speakers bureau - ANSWER✔✔-An organization who locates and books speakers
according to my specifications and budget.
Symposium - ANSWER✔✔-A meeting of a number of experts in a particular field, at
which papers are presented and discussed by specialists on particular subjects with a
view to making recommendations concerning the problems under discussion.
Workshop - ANSWER✔✔-1) Meeting of several persons for intensive discussion. The
workshop concept has been developed to compensate for diverging views in a
particular discipline or on a particular subject. 2) Informal and public session of free
discussion organized to take place between formal plenary sessions or commissions of a
congress or of a conference, either on a subject chosen by the participants themselves or
else on a special problem suggested by the organizers. 3) Training session in which
participants, often through exercises, develop skills and knowledge in a given field.
Accreditation - ANSWER✔✔-Official authorization or approval; to provide with
credentials; to send (an envoy) with letters of authorization; to recognize or vouch for as
conforming with a standard; to recognize a college as maintaining academic standards;
Copyright ©Stuvia International BV 2010-2024
Page 4/74
