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Aptive Objections Questions and Correct
Answers the Latest Update
Am I committing for a year?
✓ Just for the first year, nothing long term. What was your name?
✓ just give me a chance to treat each season, it is just four services.
I don't want a whole year.
✓ Most of my customers keep it as long as they are in the home. Nobody goes less
than a year, because it's just not the effective way
✓ most of my customers are on a 2 to 3-year agreement, I'll be willing to do as short
as I can for you...
I don't like contracts.
✓ That's the best part about my service. I give you a 100% guarantee that you'll be
satisfied. If you ever feel like I could have done a better job, I ask that you schedule a
free re-service so that I can meet your standards.
✓ its nothing long term just for the first 12 months, if you're not satisfied after that you
can cancel.
What if I want to cancel after the first couple services?
✓ What would make you want to cancel after only a couple of times?
✓ All I ask is that you give me a fair shot in each of the 4 seasons so I can break the egg
cycle effectively.
Just want one time
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✓ Oh I wouldn't do that to you guys. If I treat only once, the bugs will come right back,
oftentimes worse since they are getting stirred up. That's why my 30-day followup
visit is SO important.
✓ We used to offer one time services, we have found over the years that it just isn't
effective because of the eggs that are in the ground will not be affected, so we have
to wait for them to hatch.
I don't need a winter service
✓ You don't see many bugs in the winter right? Thats because they are nesting and
breeding during that season, It's so crucial that I treat the cracks and dark places to
avoid the big outburst in the spring.
I don't want the 30-day follow up visit.
✓ That's my most important service.
✓ The initial treatment will take care of about 70% of adult pests. Your follow up
service will eliminate the remaining 30%, along with recently hatched pests.
✓ As you know nothing can penetrate eggs
I'm not seeing any bugs (later in the pitch it is actually an objection)
✓ Sure, and I expect that. It's a lot easier to keep them out than get them out...
✓ Has it been a while since you guys were treated? Then you are definitely due...
I'm broke.
✓ It's a lot cheaper than you think. If you think about it, it's only about a buck a day...
✓ I know what its like to be on a budget, give me a shot and I'll do that first one for
just 49 bucks.
Why is it so expensive?
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Aptive Objections Questions and Correct
Answers the Latest Update
Am I committing for a year?
✓ Just for the first year, nothing long term. What was your name?
✓ just give me a chance to treat each season, it is just four services.
I don't want a whole year.
✓ Most of my customers keep it as long as they are in the home. Nobody goes less
than a year, because it's just not the effective way
✓ most of my customers are on a 2 to 3-year agreement, I'll be willing to do as short
as I can for you...
I don't like contracts.
✓ That's the best part about my service. I give you a 100% guarantee that you'll be
satisfied. If you ever feel like I could have done a better job, I ask that you schedule a
free re-service so that I can meet your standards.
✓ its nothing long term just for the first 12 months, if you're not satisfied after that you
can cancel.
What if I want to cancel after the first couple services?
✓ What would make you want to cancel after only a couple of times?
✓ All I ask is that you give me a fair shot in each of the 4 seasons so I can break the egg
cycle effectively.
Just want one time
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#ExamPreparation | #QuizTime | #LearningTools | #Education | #StudentSupport
✓ Oh I wouldn't do that to you guys. If I treat only once, the bugs will come right back,
oftentimes worse since they are getting stirred up. That's why my 30-day followup
visit is SO important.
✓ We used to offer one time services, we have found over the years that it just isn't
effective because of the eggs that are in the ground will not be affected, so we have
to wait for them to hatch.
I don't need a winter service
✓ You don't see many bugs in the winter right? Thats because they are nesting and
breeding during that season, It's so crucial that I treat the cracks and dark places to
avoid the big outburst in the spring.
I don't want the 30-day follow up visit.
✓ That's my most important service.
✓ The initial treatment will take care of about 70% of adult pests. Your follow up
service will eliminate the remaining 30%, along with recently hatched pests.
✓ As you know nothing can penetrate eggs
I'm not seeing any bugs (later in the pitch it is actually an objection)
✓ Sure, and I expect that. It's a lot easier to keep them out than get them out...
✓ Has it been a while since you guys were treated? Then you are definitely due...
I'm broke.
✓ It's a lot cheaper than you think. If you think about it, it's only about a buck a day...
✓ I know what its like to be on a budget, give me a shot and I'll do that first one for
just 49 bucks.
Why is it so expensive?
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