MAR 3203 – EXAM 1 QUESTIONS
AND ANSWERS
C - ANSWER Which of the following would NOT be considered an operations
management activity for the Hard Rock Cafe?
A. Receiving a shipment of incoming food ingredients
B. Designing an efficient layout
C. Filing a tax return
D. Preparing an employee schedule
A - ANSWER The process of creating goods and services is known as:
A. production
B. creation
C. existence
D. marketing
A - ANSWER Which of the following is NOT considered to be one of the three
primary functions that all organizations perform?
A. Research and Development
B. Production/Operations
C. Finance/Accounting
D. Marketing
D - ANSWER Which of the following activities at an airline is NOT an
operations activity?
A. Catering
B. Crew Scheduling
, C. Flying
D. Sales
B - ANSWER All worldwide groups of organizations and activities involved in
the supplying of a firm with raw materials, products and services are
collectively known as:
A. global supply
B. supply chain
C. network chain
D. supply network
C - ANSWER Competition in the 21st century is no longer between companies;
it is between:
A. customers
B. marketing
C. supply chains
D. research and development
C - ANSWER A large percentage of the revenue of most firms is spent of which
function?
A. marketing
B. research
C. operations
D. dividends
AND ANSWERS
C - ANSWER Which of the following would NOT be considered an operations
management activity for the Hard Rock Cafe?
A. Receiving a shipment of incoming food ingredients
B. Designing an efficient layout
C. Filing a tax return
D. Preparing an employee schedule
A - ANSWER The process of creating goods and services is known as:
A. production
B. creation
C. existence
D. marketing
A - ANSWER Which of the following is NOT considered to be one of the three
primary functions that all organizations perform?
A. Research and Development
B. Production/Operations
C. Finance/Accounting
D. Marketing
D - ANSWER Which of the following activities at an airline is NOT an
operations activity?
A. Catering
B. Crew Scheduling
, C. Flying
D. Sales
B - ANSWER All worldwide groups of organizations and activities involved in
the supplying of a firm with raw materials, products and services are
collectively known as:
A. global supply
B. supply chain
C. network chain
D. supply network
C - ANSWER Competition in the 21st century is no longer between companies;
it is between:
A. customers
B. marketing
C. supply chains
D. research and development
C - ANSWER A large percentage of the revenue of most firms is spent of which
function?
A. marketing
B. research
C. operations
D. dividends
