StateFarm exam prep Questions Answered

Which of the following is eligible as a private passenger vehicle? - ANSWER-Sport Utility Vehicle What part of the MVR shows any driving offenses recieved for a violation such as a suspension or revocation? - ANSWER-License status What action should be taken if the Motor Vehicle Report displays the message "MVR status clear"? - ANSWER-Identify the license status and expiration date and note the violations to be entered in the quote/application Where does the Customer Underwriting Index(CUI) consolidate info from? - ANSWER-The Insurance Risk score, the Loss History Report, and the previous insurer report What does a Motor vehicle record(MVR) provide? - ANSWER-Provides license details, moving violations, and police reported accidents How many vehicles can be quoted in an integrated auto? - ANSWER-4 Which of the following changes would be covered by a policy change? - ANSWER-The policyholder would like to add a new vehicle along with a new driver to the household All of the following are important elements regarding auto policy changes except: - ANSWER-Changes in household drivers may affect driver assignments Mary has purchased a 2019 toyota camry that will replace her 2009 Honda Civic. To complete this change you will: - ANSWER-Complete a policy transaction in NECHO When a policyholder calls after having an accident, which of the following questions can an agent's office answer? - ANSWER-Questions on whether the policy holder is covered When can an agent use Agent's Draft Authority? - ANSWER-Agents can use ADA when the total amount for any one occurence does not exceed the authority available under ADA, and all other requirements are met. Which of the following is a service option in areas where Select Service and Staff inspection are limited or not available? - ANSWER- Business owners like to spread their insurance needs across many companies to protect themselves. (True or False) - ANSWER-False The Business Lines Resource (BLRC) is only used to check the status of the policy and how much the customer owes.(True or False) - ANSWER-False Who is a person you might to talk to when you have questions about the small business opportunity in your area? - ANSWER-Business Lines Consultant Which screen is not on the Fire E-app? - ANSWER-Coverages John calls because his mortgage company is requesting proof of insurance for a two-family home he is purchasing that he plans to rent to tenants. What product best matches his needs? - ANSWER-Homeowners Which is not a coverage under Section 1 property Coverages? - ANSWER-Coverage M Homeowners, Renters, Condominium Unitowners and Rental Dwelling policies provide the following coverage at no extra cost. (True or False) - ANSWER-False The Rental Dwelling application is completed in NECHO.(True or False) - ANSWER-True The Location page includes the property address and questions regarding the location of the risk.(True or False) - ANSWER-False The lower right corner of the NECHO Policy Status screen contains an Other Policies indicator where all lines of State Farm Insurance carried in the household are listed.(True or False) - ANSWER-True NECHO is a group of integrated applications where many of your everyday policyholder servicing activities are done, including auto applications, auto quotes, fire quotes, loss reports, renewal payments , and policy changes.(True or False) - ANSWER-True Someone named Carla calls in to report that they tripped and fell on an icy sidewalk while at Kathy's house. How should you handle this phone call? - ANSWER-Transfer the caller to ILR All products are included in the current State Farm health product portfolio EXCEPT: - ANSWER-Medicare Supplement Insurance For an approved Short Term Disability insurance claim, the monthly benefit is paid directly to the policyholder.(True or False) - ANSWER-False What term is used to describe the length of time you must be disabled before you start receiving disability benefits? - ANSWER-elimination period The Statefarm income policy provides coverage on and off the job.(True or False) - ANSWER-True