SOCW 200 Final 2024
Exams With Complete
Solution
Denning [Date] [Course title]
, Five Types of Questions that are Counter Productive - Correct Answers 1) "Why" questions:
-Have to explain or defend their actions
-Often complex reason for actions
-Limits responses to a single response
2) Closed ended questions: used to confirm or rule out information
3) Leading questions: client has little alternative except to affirm the information
4) Multiple questions: delivery becomes confusing; need to choose one of several questions
5) Vague questions: confuses client
Describe the Four Possible Functions for Questions - Correct Answers 1) Explanation: seek to uncover
new elements to help to understand situation and direction of service
2) Clarification: to insure an accurate understanding
3) Positioning: introduce direction (focus) into the client exchange. Promote new ways of responding:
move the client to a better position to be successful
Six Common Set-Up Strategies - Correct Answers 1) Presumptive: presume the behaviors or action exist
2) Examples: provide client with an example
3) Balanced: give permission for full range of reactions
4) Experiential: based on information they know about the client experiences
5) Simulations: have client imagine something has happened
6) Scaling: help to understand the size of the problem
Five Common Delivery Strategies for Questions - Correct Answers 1) Descriptive Questions: asked to
describe some element of their situation
2) Perspective Taking Questions: client to respond using the thinking and feelings of other people in the
situation
3) Comparative Questions: understand differences in client situation
4) Embedded: a method of setting options and challenges for the client
5) Sequenced Questions: a series of linked questions
Exams With Complete
Solution
Denning [Date] [Course title]
, Five Types of Questions that are Counter Productive - Correct Answers 1) "Why" questions:
-Have to explain or defend their actions
-Often complex reason for actions
-Limits responses to a single response
2) Closed ended questions: used to confirm or rule out information
3) Leading questions: client has little alternative except to affirm the information
4) Multiple questions: delivery becomes confusing; need to choose one of several questions
5) Vague questions: confuses client
Describe the Four Possible Functions for Questions - Correct Answers 1) Explanation: seek to uncover
new elements to help to understand situation and direction of service
2) Clarification: to insure an accurate understanding
3) Positioning: introduce direction (focus) into the client exchange. Promote new ways of responding:
move the client to a better position to be successful
Six Common Set-Up Strategies - Correct Answers 1) Presumptive: presume the behaviors or action exist
2) Examples: provide client with an example
3) Balanced: give permission for full range of reactions
4) Experiential: based on information they know about the client experiences
5) Simulations: have client imagine something has happened
6) Scaling: help to understand the size of the problem
Five Common Delivery Strategies for Questions - Correct Answers 1) Descriptive Questions: asked to
describe some element of their situation
2) Perspective Taking Questions: client to respond using the thinking and feelings of other people in the
situation
3) Comparative Questions: understand differences in client situation
4) Embedded: a method of setting options and challenges for the client
5) Sequenced Questions: a series of linked questions
