Industrial Psychology Exam 1
According to Campbell's model, understanding what is required to perform a task, knowing how to
perform a task, and motivation are... - Answer-Determinants of job performance
Using persuasive techniques to sell customers makeup with the goal of selling more makeup is a
measure of a Sephora associate's... - Answer-Job performance
An employee's behaviors on a randomly chosen day of work is likely an indicator of their.. - Answer-
Typical performance
A situation when an observed criterion is missing information that is part of the behavior one is trying to
measure is called... - Answer-Criterion deficiency
Offering to help a coworker who is working on a difficult task is an example of a(n)... - Answer-
Organizational citizenship behavior
Teaching students is an example of... - Answer-Task performance
Defending your company after a negative article comes out about the company in your local newspaper
is an example of which dimension of contextual performance? - Answer-Organizational support
, What is the relationship between organizational citizenship behavior and counterproductive work
behavior? - Answer-They are separate constructs
Supervisor ratings are an example of a(n) ________ performance measure. - Answer-Judgmental
Performance behaviors that are not seen by a supervisor are an example of... - Answer-Criterion
deficiency
Which of the following is a potential use of job analysis information? - Answer-Performance Evaluation,
Job description, Litigation
The job analysis approach focused on asking SMEs to identify critical aspects of behavior that led to a
work failure is... - Answer-Critical incidents
One potential downside of employee performance monitoring is concern about employee... - Answer-
Privacy rights
The ________ is a collection of databases focused on worker-oriented and task- or job-oriented
characteristics. - Answer-O*NET
The process that identifies the characteristics desired across all individuals and jobs within an
organization and considers the strategic goals of the organization is called... - Answer-Competency
modeling
Which of the following is true about job analysis? - Answer-Job analysis is a procedure for
understanding attributes necessary to perform a job
A job analysis that is focused on individuals' characteristics is called... - Answer-Worker-oriented job
analysis
According to Campbell's model, understanding what is required to perform a task, knowing how to
perform a task, and motivation are... - Answer-Determinants of job performance
Using persuasive techniques to sell customers makeup with the goal of selling more makeup is a
measure of a Sephora associate's... - Answer-Job performance
An employee's behaviors on a randomly chosen day of work is likely an indicator of their.. - Answer-
Typical performance
A situation when an observed criterion is missing information that is part of the behavior one is trying to
measure is called... - Answer-Criterion deficiency
Offering to help a coworker who is working on a difficult task is an example of a(n)... - Answer-
Organizational citizenship behavior
Teaching students is an example of... - Answer-Task performance
Defending your company after a negative article comes out about the company in your local newspaper
is an example of which dimension of contextual performance? - Answer-Organizational support
, What is the relationship between organizational citizenship behavior and counterproductive work
behavior? - Answer-They are separate constructs
Supervisor ratings are an example of a(n) ________ performance measure. - Answer-Judgmental
Performance behaviors that are not seen by a supervisor are an example of... - Answer-Criterion
deficiency
Which of the following is a potential use of job analysis information? - Answer-Performance Evaluation,
Job description, Litigation
The job analysis approach focused on asking SMEs to identify critical aspects of behavior that led to a
work failure is... - Answer-Critical incidents
One potential downside of employee performance monitoring is concern about employee... - Answer-
Privacy rights
The ________ is a collection of databases focused on worker-oriented and task- or job-oriented
characteristics. - Answer-O*NET
The process that identifies the characteristics desired across all individuals and jobs within an
organization and considers the strategic goals of the organization is called... - Answer-Competency
modeling
Which of the following is true about job analysis? - Answer-Job analysis is a procedure for
understanding attributes necessary to perform a job
A job analysis that is focused on individuals' characteristics is called... - Answer-Worker-oriented job
analysis
