CALP Skill Set 1 - Bringing in New Residents
Questions and Correct Answers
Definition of Teamwork - ANSWER -Supporting your teammates
-Going out of your way to help your teammates
-Being Reliable
-Communicating clearly
Why the Leasing Professional is Critical to the success of a community -
ANSWER -Show and lease apartments
-Deal and serve residents
-They market to prospective residents
List at least five typical responsibilities of a Leasing Professional - ANSWER -
Comply with all regulatory laws and guidelines
-Pro-lease apartments on vacate notice
-Inspect the "to-show" listed apartments for tour rediness
-Accept and process renewal paperwork
-Conduct follow-up telephone calls
How does a Leasing Professional project a positive image? - ANSWER -Pride,
competency and integrity in their interactions with others
-Dress professionally
-Use appropriate language
-Act ethically
Questions and Correct Answers
Definition of Teamwork - ANSWER -Supporting your teammates
-Going out of your way to help your teammates
-Being Reliable
-Communicating clearly
Why the Leasing Professional is Critical to the success of a community -
ANSWER -Show and lease apartments
-Deal and serve residents
-They market to prospective residents
List at least five typical responsibilities of a Leasing Professional - ANSWER -
Comply with all regulatory laws and guidelines
-Pro-lease apartments on vacate notice
-Inspect the "to-show" listed apartments for tour rediness
-Accept and process renewal paperwork
-Conduct follow-up telephone calls
How does a Leasing Professional project a positive image? - ANSWER -Pride,
competency and integrity in their interactions with others
-Dress professionally
-Use appropriate language
-Act ethically
