FIRST PUBLISH OCTOBER 2024
Salesforce App Builder Certification Exam
Questions and Answers
Which tool would you use for the following use case?
Launch a troubleshooting wizard from a button, at the end of which a knowledge article is created if it'd
be helpful to other users.
A. Process Builder
B. Visual Workflow
C. Workflow
D. Approvals - ANSWER✔✔-B. Visual Workflow
Which tool would you use for the following use case?
When an opportunity has a discount of more than 40%, notify the CEO via email and request sign-off.
Provide a way for the CEO to leave comments.
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A. Process Builder
B. Visual Workflow
C. Workflow
D. Approvals - ANSWER✔✔-D. Approvals
Which tool would you use for the following use case?
When an opportunity closes, automatically close all activities related to that opportunity and create a
renewal opportunity.
A. Process Builder
B. Visual Workflow
C. Workflow
D. Approvals - ANSWER✔✔-A. Process Builder
Which tool would you use for the following use case?
As an account's expiration approaches, send recurring email notifications to the owner (2 weeks before,
1 week before, 3 days before, and 1 day before).
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A. Process Builder
B. Visual Workflow
C. Workflow
D. Approvals - ANSWER✔✔-C. Workflow
You can configure access to data at all of the following levels, except:
A. Organization
B. Objects
C. Page Layouts
D. Records - ANSWER✔✔-C. Page Layouts
You can secure data at the organization level, using all of these methods, except:
A. Limit Login IP addresses
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B. Limit Login Hours
C. Set password policies
D. Use hardware token - ANSWER✔✔-D. Use hardware token
Which of these is not a method for controlling record-level access?
A. Organization-Wide Defaults
B. Role Hierarchy
C. Profiles
D. Sharing Rules - ANSWER✔✔-C. Profiles
How can you control object level access? Pick 2.
A. Profiles
B. Permission Sets
C. Roles
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