FIRST PUBLISH OCTOBER 2024
Salesforce Basics – Trailhead Exam
Questions and Answers
Record - ANSWER✔✔-An item you are tracking in your database; if your data is like a spreadsheet, then a
record is a row on the spreadsheet
Field - ANSWER✔✔-A place where you store a value, like a name or address; using our spreadsheet
example, a field would be a column on the spreadsheet
Object - ANSWER✔✔-A table in the database; in that spreadsheet example, an object is a tab on the
spreadsheet
Org - ANSWER✔✔-Short for "organization," the place where all your data, configuration, and
customization lives. You and your users log in to access it. You might also hear this called "your instance
of Salesforce"
Force.com - ANSWER✔✔-The suite of configuration tools and programming languages and APIs native to
Salesforce, including Apex and Visualforce
App - ANSWER✔✔-A set of fields, objects, permissions, and functionality to support a business process
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FIRST PUBLISH OCTOBER 2024
Declarative Development - ANSWER✔✔-refers to point-and-click functionality in Salesforce. It means
that you can configure and customize Salesforce without writing code.
Programmatic Developement - ANSWER✔✔-refers to code-driven functionality in Salesforce. It means
that you can customize Salesforce using programmatic tools like Apex, Visualforce, and Lightning, and
standard web technologies like JavaScript, CSS, and more.
User Interface - ANSWER✔✔-Create forms and page layouts using drag-and-drop tools in the Page
Layout editor.
Lightning Process Builder - ANSWER✔✔-Create rules that take time-dependent actions and automate
multi-step processes using Workflows. Automate the processes your organization uses to approve
Salesforce records using Approvals.
Schema Builder - ANSWER✔✔-Customize objects and create relationships between them using drag-
and-drop tools in Schema Builder.
Reports and Dashboards - ANSWER✔✔-Present data quickly and comprehensively using Report Builder.
Show data from source reports as visual components using Dashboards.
Apex - ANSWER✔✔-Develop with an object-oriented, Java-like programming language that's optimized
and tuned for accessing Salesforce database objects.
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