Servicenow Admin Exam Questions
Solved 100% Correct
What 2 aspects are there to LDAP integration? - ANSWER Data population
and Authentication
What is a group? - ANSWER A collection of users who share a common purpose
Can users belong to more than one group? - ANSWER Yes
Can groups be assigned roles? - ANSWER Yes. All users in a group receive the roles
of the group
Why use groups? - ANSWER Assign permissions, identify subsets of users,
references for alerts and notifications, and receive email notifications
Are group names unique? - ANSWER Yes
What is a role? - ANSWER A role is a group of permissions
Where are roles stored? - ANSWER sys_user_role
, What kinds of permissions are roles used for? - ANSWER Grant access to applications
and areas of the system, and assign security controls
What roles are provided? - ANSWER System Administrator, Specialized
Administrator, ITIL roles, Approvers, Employee Self Service (ESS)
What does ESS mean? - ANSWER Employee Self Service
What access does the System Administrator role have? - ANSWER All roles and
access to all system features and data regardless of security settings
Can a role include other roles? - ANSWER Yes. A role inherits all the permissions of
any roles it includes
How do you apply permissions to users? - ANSWER Assign users to groups, map roles
to groups. The users are granted permissions via the groles applied to their groups
What is a reference field? - ANSWER A reference field stores a reference to a field
in another table.
Where are the tables stored? - ANSWER sys_db_object table
Solved 100% Correct
What 2 aspects are there to LDAP integration? - ANSWER Data population
and Authentication
What is a group? - ANSWER A collection of users who share a common purpose
Can users belong to more than one group? - ANSWER Yes
Can groups be assigned roles? - ANSWER Yes. All users in a group receive the roles
of the group
Why use groups? - ANSWER Assign permissions, identify subsets of users,
references for alerts and notifications, and receive email notifications
Are group names unique? - ANSWER Yes
What is a role? - ANSWER A role is a group of permissions
Where are roles stored? - ANSWER sys_user_role
, What kinds of permissions are roles used for? - ANSWER Grant access to applications
and areas of the system, and assign security controls
What roles are provided? - ANSWER System Administrator, Specialized
Administrator, ITIL roles, Approvers, Employee Self Service (ESS)
What does ESS mean? - ANSWER Employee Self Service
What access does the System Administrator role have? - ANSWER All roles and
access to all system features and data regardless of security settings
Can a role include other roles? - ANSWER Yes. A role inherits all the permissions of
any roles it includes
How do you apply permissions to users? - ANSWER Assign users to groups, map roles
to groups. The users are granted permissions via the groles applied to their groups
What is a reference field? - ANSWER A reference field stores a reference to a field
in another table.
Where are the tables stored? - ANSWER sys_db_object table