Functio
, Public Relation
All the efforts to build relationships with
the business and are responsible for how
the business
COMPLAINTS?! QUESTIONS? COMPLIMENTS!
Advantages: Disadvantages:
, Public Relation
Steps to handling bad pub
1. Research 2. Action 3. Co
Addre
Make a decision on how directly
Find out what
you are going to handle stateme
happened, who was
the situation by that it
affected and why the
reviewing the sincere