Therapeutic Crisis Intervention (TCI)CORRECT
100%
anything that makes challenging behavior more or less likely to occur - ANSWER What is a setting
condition? (need to know)
Give some examples of setting conditions: (need to know) - ANSWER Organizational Culture
-control-oriented
-poor communication
Environment
- hot
- crowded
Program Related
- routine
- staffing
- activities
Personal
- illness
- medication
- trauma
Relationship- based
- excessive controls
- "us versus them" culture
What are the goals of Crisis Intervention? (need to know) - ANSWER Support- Environmentally to reduce
stress/ risk
Teach- children better ways to cope w/ stress
, Stress Model of Crisis (need to know) - ANSWER
What are the four questions we ask ourselves in a crisis situation? - ANSWER 1) What am I feeling now?
2) What does this young person feel need or want?
3) How is the environment affecting the young person?
4) How do I best respond?
Please list some examples of pain-based behaviors: - ANSWER Impulsive outburst
Aggressive
Running away
Self- Injury
Defiance
Inability to regulate emotions
Trauma re-enactment
Please provide examples of each of the following techniques regarding Active Listening: Nonverbal
Techniques - ANSWER Silence
Nods
Facial Expression
Eye Contact
Encouraging and Eliciting Techniques - ANSWER Tone of voice
minimal encouragements-"Uh-huh" "go on" "I see"
door openers-"I'd like to hear more" "tell me more about"
closed questions- "Do you like your teacher"
open questions- "How did you respond" "What happened next"
Understanding Responses - ANSWER Reflective Responses:
- "You feel uncomfortable when your friends talk about school"
100%
anything that makes challenging behavior more or less likely to occur - ANSWER What is a setting
condition? (need to know)
Give some examples of setting conditions: (need to know) - ANSWER Organizational Culture
-control-oriented
-poor communication
Environment
- hot
- crowded
Program Related
- routine
- staffing
- activities
Personal
- illness
- medication
- trauma
Relationship- based
- excessive controls
- "us versus them" culture
What are the goals of Crisis Intervention? (need to know) - ANSWER Support- Environmentally to reduce
stress/ risk
Teach- children better ways to cope w/ stress
, Stress Model of Crisis (need to know) - ANSWER
What are the four questions we ask ourselves in a crisis situation? - ANSWER 1) What am I feeling now?
2) What does this young person feel need or want?
3) How is the environment affecting the young person?
4) How do I best respond?
Please list some examples of pain-based behaviors: - ANSWER Impulsive outburst
Aggressive
Running away
Self- Injury
Defiance
Inability to regulate emotions
Trauma re-enactment
Please provide examples of each of the following techniques regarding Active Listening: Nonverbal
Techniques - ANSWER Silence
Nods
Facial Expression
Eye Contact
Encouraging and Eliciting Techniques - ANSWER Tone of voice
minimal encouragements-"Uh-huh" "go on" "I see"
door openers-"I'd like to hear more" "tell me more about"
closed questions- "Do you like your teacher"
open questions- "How did you respond" "What happened next"
Understanding Responses - ANSWER Reflective Responses:
- "You feel uncomfortable when your friends talk about school"
