CMN1148 Exam Questions and Answers Latest Update Graded A+
According to Albert Mehrabian, what percent of emotional meaning is communicated non-verbally? -
Answers 93%
According to research discussed in class, a liar telling a complex lie will more likely exhibit nonverbal
cues that might indicate he or she is lying because: - Answers complex lies require more cognitive
energy so body language is less controlled
Semaphore, Morse Code and American Sign Language are examples of nonverbal communication (T/F) -
Answers F
Which is not an example of a counterfeit question? - Answers Questions that gather more facts and
details.
All of the following are characteristics of nonverbal communication except ________. - Answers
nonverbal communication is specific
Culturally understood substitutes for verbal expressions are known as ________. - Answers emblems
In comparing listening, speaking, reading, and writing, which of the following is true? - Answers Listening
is most used but taught least.
Which of the following functions illustrate how verbal and nonverbal communication are
interconnected? - Answers all of the above
According to Jack Gibb, being open and honest in interactions is called ________. - Answers spontaneity
When you and your cousin arrange to meet in front of the greenhouse and you arrive at the florist and
your cousin waits in front of the house down the street that was just painted green, what word barrier
has occurred? - Answers
According to your text, cognitive complexity refers to: - Answers the ability to construct a variety of
frameworks for viewing an issue or situation
Behaviours that compliment or reinforce a verbal statement are known as - Answers illustrators
According to John Gottman's research into marriage and divorce, clear communication is a trait of
almost all successful couples. - Answers T
All of the following are types of supportive communication identified by Jack Gibb except _________. -
Answers certainty
The notion that words are arbitrary and have no meaning in themselves refers to which characteristic of
language? - Answers symbolic
, When judging others, we are more likely to place blame on factors related to personality and less likely
to accept the situation as the reason for the person's failures. (T/F) - Answers T
Body movements that control the flow of the conversation are called ________. - Answers regulators
The end result of avoiding conflict is most often ________. - Answers lose-lose
All of the following are good deliberative or empathic listening behaviours except for - Answers shifting
the focus from what someone else has said
If a fashion designer notices someone's dress, an athlete notices a person's muscularity, and a cosmetic
surgeon notices a man's bone structure, we are talking about the ________ nature of
perception. - Answers selective
As discussed in class, the term "rhetorical sensitivity" refers to: - Answers the ability to consider the
receiver and communicate in a way that does not offend
A communication event is repeatable (capable of being reproduced exactly as it occurred in the past).
(T/F) - Answers F
All of the following are types of defense-arousing communication identified by Jack Gibb except
________. - Answers spontaneity
Researchers Paul Ekman and Wallace Friesen have suggested that ________ are the best sources of
nonverbal leakage while we are busy managing ______. - Answers feet and legs; facial expressions
Our brains are hardwired to multitask on several items needing our attention at the same time in order
to be more efficient with information processing. (T/F) - Answers F
According to John Gottman, successful same-sex couples tend to differ from successful opposite-sex
couples in their approach to conflict. (T/F) - Answers F
Rules governing the likely meaning of a word, given available contextual cues, are called - Answers
pragmatic rules
Nicole and Tony, who have been dating for a year, argue over how to spend their vacation. Nicole wants
to travel to Europe, while Tony wants to go to an all-inclusive resort. Nicole really doesn't want to go to
a resort, but she yields to Tony and agrees to go to Cuba. From this situation, it could be said that Nicole
uses a(n) ________ coping style. - Answers accommodating
Joe thinks he is smart compared to everyone else in his algebra class. This is an example of
how________ define(s) our self-concept. - Answers reference groups
A hungry person sees restaurants everywhere because of which factor of attention? - Answers Motives
According to Albert Mehrabian, what percent of emotional meaning is communicated non-verbally? -
Answers 93%
According to research discussed in class, a liar telling a complex lie will more likely exhibit nonverbal
cues that might indicate he or she is lying because: - Answers complex lies require more cognitive
energy so body language is less controlled
Semaphore, Morse Code and American Sign Language are examples of nonverbal communication (T/F) -
Answers F
Which is not an example of a counterfeit question? - Answers Questions that gather more facts and
details.
All of the following are characteristics of nonverbal communication except ________. - Answers
nonverbal communication is specific
Culturally understood substitutes for verbal expressions are known as ________. - Answers emblems
In comparing listening, speaking, reading, and writing, which of the following is true? - Answers Listening
is most used but taught least.
Which of the following functions illustrate how verbal and nonverbal communication are
interconnected? - Answers all of the above
According to Jack Gibb, being open and honest in interactions is called ________. - Answers spontaneity
When you and your cousin arrange to meet in front of the greenhouse and you arrive at the florist and
your cousin waits in front of the house down the street that was just painted green, what word barrier
has occurred? - Answers
According to your text, cognitive complexity refers to: - Answers the ability to construct a variety of
frameworks for viewing an issue or situation
Behaviours that compliment or reinforce a verbal statement are known as - Answers illustrators
According to John Gottman's research into marriage and divorce, clear communication is a trait of
almost all successful couples. - Answers T
All of the following are types of supportive communication identified by Jack Gibb except _________. -
Answers certainty
The notion that words are arbitrary and have no meaning in themselves refers to which characteristic of
language? - Answers symbolic
, When judging others, we are more likely to place blame on factors related to personality and less likely
to accept the situation as the reason for the person's failures. (T/F) - Answers T
Body movements that control the flow of the conversation are called ________. - Answers regulators
The end result of avoiding conflict is most often ________. - Answers lose-lose
All of the following are good deliberative or empathic listening behaviours except for - Answers shifting
the focus from what someone else has said
If a fashion designer notices someone's dress, an athlete notices a person's muscularity, and a cosmetic
surgeon notices a man's bone structure, we are talking about the ________ nature of
perception. - Answers selective
As discussed in class, the term "rhetorical sensitivity" refers to: - Answers the ability to consider the
receiver and communicate in a way that does not offend
A communication event is repeatable (capable of being reproduced exactly as it occurred in the past).
(T/F) - Answers F
All of the following are types of defense-arousing communication identified by Jack Gibb except
________. - Answers spontaneity
Researchers Paul Ekman and Wallace Friesen have suggested that ________ are the best sources of
nonverbal leakage while we are busy managing ______. - Answers feet and legs; facial expressions
Our brains are hardwired to multitask on several items needing our attention at the same time in order
to be more efficient with information processing. (T/F) - Answers F
According to John Gottman, successful same-sex couples tend to differ from successful opposite-sex
couples in their approach to conflict. (T/F) - Answers F
Rules governing the likely meaning of a word, given available contextual cues, are called - Answers
pragmatic rules
Nicole and Tony, who have been dating for a year, argue over how to spend their vacation. Nicole wants
to travel to Europe, while Tony wants to go to an all-inclusive resort. Nicole really doesn't want to go to
a resort, but she yields to Tony and agrees to go to Cuba. From this situation, it could be said that Nicole
uses a(n) ________ coping style. - Answers accommodating
Joe thinks he is smart compared to everyone else in his algebra class. This is an example of
how________ define(s) our self-concept. - Answers reference groups
A hungry person sees restaurants everywhere because of which factor of attention? - Answers Motives
