HRM2604
Assignment 5
(COMPLETE
ANSWERS)
Semester 2
2024 - DUE 29
October 2024
[Type the document subtitle]
, Exam (elaborations)
HRM2604 Assignment 5 (COMPLETE ANSWERS)
Semester 2 2024 - DUE 29 October 2024
Course
Performance Management Practices (HRM2604)
Institution
University Of South Africa (Unisa)
Book
Performance Management Systems
HRM2604 Assignment 5 (COMPLETE ANSWERS) Semester 2 2024 - DUE
29 October 2024; 100% TRUSTED Complete, trusted solutions and
explanations...
PERFORMANCE THAT SELLS Oliver King works at a large real estate
agency called Red Arrow. The agency has been in business for many
years and is well established. Oliver has only recently started working at
Red Arrow. Although he has obtained the certificate to practise as an
estate agent, he does not have any valid experience in the field and is
nervous that he may not know how to make a sale. He admits that he still
has a lot to learn and is eager to work his way up. The policy at the agency
is that agents earn 20% commission on every property they sell. Each
agent goes out on his or her own when meeting clients. The best
salesperson is determined by calculating the highest number of properties
sold each year. When Oliver began working at the agency, he sat down
with his supervisor, Felicity who informed him of his duties and guided him
on how to go about achieving his goals. They also drew up Oliver’s
developmental plan together. Felicity is a very easy-going person, and this
is transferred to her working style. She wants the best for everyone and
when training Oliver, she advises him to always trust his instincts and do
what he considers best. Felicity believes that every client comes with their
own unique circumstances and that an agent has to adapt their behaviour
to suit the client’s needs. At the outset, it was also decided, in consistency
with the organisational policy that Oliver’s performance appraisal would
include a detailed log compiled by Felicity regarding important instances of
good and poor performance displayed by Oliver. The fact that his
supervisor took the time to plan his performance really impressed Oliver
Assignment 5
(COMPLETE
ANSWERS)
Semester 2
2024 - DUE 29
October 2024
[Type the document subtitle]
, Exam (elaborations)
HRM2604 Assignment 5 (COMPLETE ANSWERS)
Semester 2 2024 - DUE 29 October 2024
Course
Performance Management Practices (HRM2604)
Institution
University Of South Africa (Unisa)
Book
Performance Management Systems
HRM2604 Assignment 5 (COMPLETE ANSWERS) Semester 2 2024 - DUE
29 October 2024; 100% TRUSTED Complete, trusted solutions and
explanations...
PERFORMANCE THAT SELLS Oliver King works at a large real estate
agency called Red Arrow. The agency has been in business for many
years and is well established. Oliver has only recently started working at
Red Arrow. Although he has obtained the certificate to practise as an
estate agent, he does not have any valid experience in the field and is
nervous that he may not know how to make a sale. He admits that he still
has a lot to learn and is eager to work his way up. The policy at the agency
is that agents earn 20% commission on every property they sell. Each
agent goes out on his or her own when meeting clients. The best
salesperson is determined by calculating the highest number of properties
sold each year. When Oliver began working at the agency, he sat down
with his supervisor, Felicity who informed him of his duties and guided him
on how to go about achieving his goals. They also drew up Oliver’s
developmental plan together. Felicity is a very easy-going person, and this
is transferred to her working style. She wants the best for everyone and
when training Oliver, she advises him to always trust his instincts and do
what he considers best. Felicity believes that every client comes with their
own unique circumstances and that an agent has to adapt their behaviour
to suit the client’s needs. At the outset, it was also decided, in consistency
with the organisational policy that Oliver’s performance appraisal would
include a detailed log compiled by Felicity regarding important instances of
good and poor performance displayed by Oliver. The fact that his
supervisor took the time to plan his performance really impressed Oliver
