CMN2148 Chapter 5 Test With Solution

CMN2148 Chapter 5 Test With
Solution

Organizational Influences - ANSWER 1. organization's goals and culture

2. task requirements

3. policies/procedures

4. reward system




Small-group Experiences - ANSWER 1. work groups

2. problem-solving groups

3. social support groups




Individual Experiences - ANSWER 1. personal needs

2. predispositions for behaviour

3. communication competencies

4. expectations

5. skills




Interpersonal Experiences - ANSWER 1. peers and supervision

, 2. information

3. support




Expectations - ANSWER 1. norms

2. information

3. identification

4. innovations

5. power




Organizational Outcomes - ANSWER 1. organizational identification

2. job performance

3. communication satisfaction

4. job satisfaction




Five Factor Model of Personality - ANSWER traditional model that people use
to help understand what kind of employees you are working with

1. extraversion

2. emotional stability

3. agreeableness

4. conscientiousness