Mindtap Chapter 8 Quizzes exam with
complete solutions 2024/2025
There are no nonverbal cues in computer-mediated communication as there are
in face-to-face conversations. Therefore, it is important to do which of the
following when composing a professional email?
a. Provide clarifying details.
b. Choose words carefully.
c. Describe feelings.
d. All of these are true. - ANSWER✓✓-*d. All of these are true*
Nonverbal cues are most informative when they are accompanied by verbal
messages and are ________________.
a. relatively ambiguous
b. in a familiar context
c. multichanneled
d. contradictory - ANSWER✓✓-*b. in a familiar context*
A polygraph machine does NOT measure which of the following?
a. Skin conductance
b. Blood pressure
c. Respiration
d. Neural activity - ANSWER✓✓-*d. Neural activity*
Voluntarily sharing personal information in a conversation with another person is
referred to as ______________.
a. empathy
b. clarification
c. self-disclosure
d. self-actualization - ANSWER✓✓-*c. self-disclosure*
, In the beginning stages of a relationship with a person of the same sex,
_______________.
a. women typically disclose more than men
b. men often disclose more than women
c. there is very little reciprocal self-disclosure
d. men tend to disclose more about negative emotions -
ANSWER✓✓-*a. women typically disclose more than men*
Active listening consists of ______________________.
a. paying careful attention to what is being said
b. mindful processing
c. both paying careful attention and mindful processing
d. None of these are true. - ANSWER✓✓-*c. both paying careful
attention and mindful processing*
Keith likes to talk about himself and is famous for "being in love with the sound
of his voice." In conversation with him, it is a challenge to take the spotlight off
him and all the great things he is accomplishing in school. When analyzing his
communication strategically, it is MOST accurate to say that the barrier to
effective communication is Keith's _____________.
a. working self-concept
b. self-defensiveness
c. self-preoccupation
d. motivational distortion - ANSWER✓✓-*c. self-preoccupation*
Dana is annoyed by Monique's habit of squeezing the middle of the toothpaste
tube. When Dana confronted her to share her feelings of displeasure, Monique
lost her temper and argued that "it is such a trivial matter" that she cannot
believe she didn't even out the tube herself. Dana gave in and apologized
because she did not want Monique to be upset with her. Dana's behavior
demonstrates the _____________ style of managing conflict.
a. compromise
b. competition
c. avoidance
d. accommodation - ANSWER✓✓-*d. accommodation*
___________ communication involves giving in to others at one's own expense;
____________ communication involves getting what one wants at the expense of
others' rights or feelings.
complete solutions 2024/2025
There are no nonverbal cues in computer-mediated communication as there are
in face-to-face conversations. Therefore, it is important to do which of the
following when composing a professional email?
a. Provide clarifying details.
b. Choose words carefully.
c. Describe feelings.
d. All of these are true. - ANSWER✓✓-*d. All of these are true*
Nonverbal cues are most informative when they are accompanied by verbal
messages and are ________________.
a. relatively ambiguous
b. in a familiar context
c. multichanneled
d. contradictory - ANSWER✓✓-*b. in a familiar context*
A polygraph machine does NOT measure which of the following?
a. Skin conductance
b. Blood pressure
c. Respiration
d. Neural activity - ANSWER✓✓-*d. Neural activity*
Voluntarily sharing personal information in a conversation with another person is
referred to as ______________.
a. empathy
b. clarification
c. self-disclosure
d. self-actualization - ANSWER✓✓-*c. self-disclosure*
, In the beginning stages of a relationship with a person of the same sex,
_______________.
a. women typically disclose more than men
b. men often disclose more than women
c. there is very little reciprocal self-disclosure
d. men tend to disclose more about negative emotions -
ANSWER✓✓-*a. women typically disclose more than men*
Active listening consists of ______________________.
a. paying careful attention to what is being said
b. mindful processing
c. both paying careful attention and mindful processing
d. None of these are true. - ANSWER✓✓-*c. both paying careful
attention and mindful processing*
Keith likes to talk about himself and is famous for "being in love with the sound
of his voice." In conversation with him, it is a challenge to take the spotlight off
him and all the great things he is accomplishing in school. When analyzing his
communication strategically, it is MOST accurate to say that the barrier to
effective communication is Keith's _____________.
a. working self-concept
b. self-defensiveness
c. self-preoccupation
d. motivational distortion - ANSWER✓✓-*c. self-preoccupation*
Dana is annoyed by Monique's habit of squeezing the middle of the toothpaste
tube. When Dana confronted her to share her feelings of displeasure, Monique
lost her temper and argued that "it is such a trivial matter" that she cannot
believe she didn't even out the tube herself. Dana gave in and apologized
because she did not want Monique to be upset with her. Dana's behavior
demonstrates the _____________ style of managing conflict.
a. compromise
b. competition
c. avoidance
d. accommodation - ANSWER✓✓-*d. accommodation*
___________ communication involves giving in to others at one's own expense;
____________ communication involves getting what one wants at the expense of
others' rights or feelings.
