10/10/2024 11:44 AM
ENGR 201 - LESSON 5 Exam Questions
With Correct Answers
ORGANIZATIONAL BEHAVIOUR - answer✔_____________ is the study of individual, team
and organizational level characteristics that influence behaviour within work settings
TRUE - answer✔Power is the ability to influence someone's behaviour.
MOTIVATION - answer✔is the force within the person that affects their direction, intensity or
persistence of voluntary behaviour
FALSE - answer✔A functional organizational structure is the most hierarchal structure of an
organization.
FALSE - answer✔Both managers and leaders in organizations are advocates of stability and the
status quo.
Organization Structure - answer✔_____________Shows the division of labour and patterns of
coordination, communication, workflow and formal power that directs organizational activities.
TRUE - answer✔In a matrix organizational structure, information flows from many individuals
to many individuals.
INVISIBLE CLIENT - answer✔An ____________ model is a model of professional relationship
where the professional is employed to provide services within the organization.
TRUE - answer✔Politics is the use of power and influence to further personal interests.
LEADERSHIP - answer✔____________ is the process of guiding and directing the behaviour of
people in the work environment.
Group
individual
Organization - answer✔What are 3 kinds of influences
Power & Influence