Salesforce Admin 201 Exam Questions
with 100% Solved Solutions
List the standard Objects available in Salesforce - ✔✔Account
Contract
Opportunity
Lead
Case
Solution
Campaign
What does the company profile consist of? - ✔✔-Company
information(Name&Address, Primary contact, Default locale, Default
Currency, Storage used, Licenses available)
-Fiscal information(Fiscal Year, Currencies)
-Support information(Business hours, holidays)
What are locale settings? - ✔✔Local settings let you personalize the
display of data for different users based on their geographical location.
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What do locale settings consist of? - ✔✔-Locale(date&time formats,
number formats, name order, addresses)
-Language(all text, online help)
-Time Zone(event start/end times, Time in date/time fields)
Do new users automatically inherit the global locale settings configured at
the company level? - ✔✔Yes
Can the locale settings be changed for a specific user once user has been
created? Where is this done? - ✔✔Yes.
At the user record level
What does setting your organizations fiscal year ensure? - ✔✔Reports and
forecasts are run with the correct data ranges
Why would an admin define a custom fiscal year for their org? - ✔✔If the
company's fiscal year does not follow the Gregorian calendar
What feature must be activated to allow the use of multiple currencies?
How does an admin enable this feature? - ✔✔Multi-currency
Contact salesforce and request the feature to be enabled.
By default, only one exchange rate is allowed per currency. What must an
administrator be aware of when updating an exchange rate with out
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advanced currency management enabled? - ✔✔The updated exchange
rate will apply to all records using that record, including closed
opportunities.
What does the advanced currency management feature allow you to do? -
✔✔Allows admin to lock the converted rate on closed opportunities. This
prevents the exchange rate from updating on opportunities that have been
closed.
What are user interface settings? - ✔✔global settings that let you configure
how all users interact with salesforce and their data.
What are some user interface features for record detail pages? -
✔✔Related list hovers
Collapsible sections
Inline Editing
Hover details
What does the enhanced list views allow a user to do? - ✔✔Inline edit
View related chatter feed
Print list views
Mass edit
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View number of records in list view
What is an activity? - ✔✔Activities are records of the interactions your org
has with records within accounts, opportunities, and contacts.
True or false: Activities can be either tasks or events? - ✔✔True
Where are open tasks and events tracked? - ✔✔In the Open Activities
related list
Where can an admin see completed tasks, past events, and sent emails? -
✔✔Activity History related list
In addition to custom fields, what else can be created for Activities? -
✔✔Validation rules
Page layouts
record types
List the ways an admin can customize a users search results? -
✔✔Number of records displayed per object
Filter what is displayed on on an object
Modify what field columns are displayed
What does Chatter allow your users to collaborate on? - ✔✔Files
Records