FIRST PUBLISH SEPTEMBER 2024
Chapter 1 - Introduction to Systems
Analysis and Design Exam Study Guide
with Complete Solutions
Information Technology (IT) - Answer✔✔-The combination of hardware, software, and services people
use to manage, communicate, and share information.
Systems Analysis and Design - Answer✔✔-A step-by-step process for developing high-quality information
systems.
Information System - Answer✔✔-Combines technology, people, and data to provide support for business
functions.
Systems Analyst - Answer✔✔-Member of the IT department who helps plan, develop, and maintain
information systems.
System - Answer✔✔-A set of related components that produces specific results.
Mission-Critical System - Answer✔✔-One that is vital to a company's operations.
Data - Answer✔✔-It consists of basic facts that are a system's raw material.
Information - Answer✔✔-Data that has been transformed into output that is valuable to users.
Hardware - Answer✔✔-Consists of everything in the physical layer of the information system.
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