McDonald's Crew Trainer Entrance Exam
UPDATED ACTUAL Exam Questions and
CORRECT Answers
What is the holding time for french fries? - CORRECT ANSWER✔✔- 7 minutes
What are the four steps to customer recovery? - CORRECT ANSWER✔✔- LAST, Listen
attentively, Apologize while demonstrating understanding, Solve the problem-make it right,
Thank the guest
What is the target cash to present time for drive thru orders? - CORRECT ANSWER✔✔- 45
seconds
What is the proper way to shake fries? - CORRECT ANSWER✔✔- back and forth in the
vat, lift out two shakes
After how long do you shake fries when they are cooking (duty timer)? - CORRECT
ANSWER✔✔- 30 seconds
How long should dishes soak in compartment #3 (sanitize) before removal? - CORRECT
ANSWER✔✔- 1 minute
How many inches high is a "Gold Standard" ice cream cone? - CORRECT ANSWER✔✔- 3
inches
How many blueberries go into a Fruit n Yogurt Parfait? - CORRECT ANSWER✔✔- 5
blueberries
What is the holding time of hash browns? - CORRECT ANSWER✔✔- 10 minutes
What is the hold time for strip bacon on the prep table? - CORRECT ANSWER✔✔- 4 hours
, What is the four step training process? - CORRECT ANSWER✔✔- prepare, present, try out
and follow up
There are two types of SOC's. What are they? - CORRECT ANSWER✔✔- training and
follow up
After completion of LMS, a *blank* must be completed to ensure that a crew trainer
candidate has the skillset/knowledge to perform their job function. - CORRECT
ANSWER✔✔- verification
What is the target pull time for beef patties off the grill? - CORRECT ANSWER✔✔- 12
seconds
What is the target temperature for brewed coffee? - CORRECT ANSWER✔✔- 195.205
degrees
What is the cooking time for crispy chicken patties? - CORRECT ANSWER✔✔- 5 minutes
45 seconds
What is the holding time for McNuggets in the UHC? - CORRECT ANSWER✔✔- 20
minutes
How often should spatulas and small wares be washed, rinsed and sanitized? - CORRECT
ANSWER✔✔- every four hours
How many towels do you need in your possession when cleaning tables and chairs in the
dining room? - CORRECT ANSWER✔✔- 2 towels
What is the cooking temperature for french fries? - CORRECT ANSWER✔✔- 335 degrees
What solution do you use when cleaning windows? - CORRECT ANSWER✔✔- multi
purpose solution spray
UPDATED ACTUAL Exam Questions and
CORRECT Answers
What is the holding time for french fries? - CORRECT ANSWER✔✔- 7 minutes
What are the four steps to customer recovery? - CORRECT ANSWER✔✔- LAST, Listen
attentively, Apologize while demonstrating understanding, Solve the problem-make it right,
Thank the guest
What is the target cash to present time for drive thru orders? - CORRECT ANSWER✔✔- 45
seconds
What is the proper way to shake fries? - CORRECT ANSWER✔✔- back and forth in the
vat, lift out two shakes
After how long do you shake fries when they are cooking (duty timer)? - CORRECT
ANSWER✔✔- 30 seconds
How long should dishes soak in compartment #3 (sanitize) before removal? - CORRECT
ANSWER✔✔- 1 minute
How many inches high is a "Gold Standard" ice cream cone? - CORRECT ANSWER✔✔- 3
inches
How many blueberries go into a Fruit n Yogurt Parfait? - CORRECT ANSWER✔✔- 5
blueberries
What is the holding time of hash browns? - CORRECT ANSWER✔✔- 10 minutes
What is the hold time for strip bacon on the prep table? - CORRECT ANSWER✔✔- 4 hours
, What is the four step training process? - CORRECT ANSWER✔✔- prepare, present, try out
and follow up
There are two types of SOC's. What are they? - CORRECT ANSWER✔✔- training and
follow up
After completion of LMS, a *blank* must be completed to ensure that a crew trainer
candidate has the skillset/knowledge to perform their job function. - CORRECT
ANSWER✔✔- verification
What is the target pull time for beef patties off the grill? - CORRECT ANSWER✔✔- 12
seconds
What is the target temperature for brewed coffee? - CORRECT ANSWER✔✔- 195.205
degrees
What is the cooking time for crispy chicken patties? - CORRECT ANSWER✔✔- 5 minutes
45 seconds
What is the holding time for McNuggets in the UHC? - CORRECT ANSWER✔✔- 20
minutes
How often should spatulas and small wares be washed, rinsed and sanitized? - CORRECT
ANSWER✔✔- every four hours
How many towels do you need in your possession when cleaning tables and chairs in the
dining room? - CORRECT ANSWER✔✔- 2 towels
What is the cooking temperature for french fries? - CORRECT ANSWER✔✔- 335 degrees
What solution do you use when cleaning windows? - CORRECT ANSWER✔✔- multi
purpose solution spray
