UCF MAN 3025 exam 1-degeorge
An unseen barrier that stops minority groups and women from attaining high positions in
organizations, despite adequate experience and qualifications, is: - ✔️✔️Glass Ceiling
Effect
Douglas McGregor identifies two main approaches to management: Theory X and
Theory Y. McGregor states that managers who subscribe to either theory will create
a___________ - ✔️✔️self-fulfilling prophecy
When prejudice becomes active, it turns into _________, a time when members of a
group are given unfair treatment in the organization. - ✔️✔️Discrimination
An arrangement of workers who collaborate to accomplish a collective goal is a: -
✔️✔️Organization
Since an organization is a system that both responds to and has an effect on its
environment, it is considered an _________ - ✔️✔️Open System
____________ is a measure of "input" that describes how well resources were used in
completing an objective - ✔️✔️Performance efficiency
____________ is a measure of "output" in a form of a goal or objective accomplishment
- ✔️✔️Performance effectiveness
________ is having preconceived unreasonable attitudes regarding members of a
certain demographic, population, or group - ✔️✔️Prejudice
The lowest-level management position is that of a: - ✔️✔️supervisor
____________have expertise in a single area, such as production, accounting, human
resources, sales, or marketing - ✔️✔️functional managers
______________is the psychological process of determining appropriate activities that
achieve the objectives and goals of the organization - ✔️✔️planning
This refers to a field of study that analyzes the way goods and services are rendered
and attempts to improve the process: - ✔️✔️operations management
This utilizes different management approaches when the situation calls for it, because
there is no 'one size fits all' solution to every problem. - ✔️✔️contingency thinking
, This type of organization is based on a structure with a specific hierarchy of authority, a
well-defined division of labor, clear rules and procedures on behavior and performance,
impersonal relationships, and career advancement based on merit. This classical
approach to management is called: - ✔️✔️Bureaucratic Organization
There are three classical approaches to management, they are: - ✔️✔️Bureaucratic
organization, scientific management and administrative principles
Those working in the field of operations management view an organization as a
________, or a set of smaller coordinated parts that work in tandem to produce a
desired result. - ✔️✔️System
In the Hawthorne Studies, Elton Mayo led a series of studies that tried to test the effects
of lighting and worker fatigue on _____ - ✔️✔️Worker Productivity
In order to solve problems and reconcile differences, Mary Parker Follett believed there
should be ________ between managers and employees. - ✔️✔️Clear lines of
communication
Frederick W. Taylor believed that if employees performed their tasks in the 'best' way,
after analyzing the activities and creating an optimal standard operating procedure,
productivity would be increased. This classical approach to management is called: -
✔️✔️Scientific Management
In Expectancy Theory, ___________ is the belief that if you do perform, your
performance will be noted and rewarded. - ✔️✔️Instrumentality
Achievement motivation is most easily demonstrated by examining the simple
formula.... - ✔️✔️Achievement Motivation = nAch - Fear of Failure
In the job characteristics model, ________ is the degree to which an employee can
perceive the impact of his/her work on the final product, other employees, or the work
environment. - ✔️✔️Task Significance
In the two-factor theory, _______ are those things that tend to be extrinsic to the job.
When these factors are low, employees tend to report they are dissatisfied at work. -
✔️✔️Hygeine Factors
In the two-factor theory, _______ tend to be intrinsic in nature, and they have the
potential to create satisfaction in employees. - ✔️✔️Motivation Factors
Maslow referred to the concept of satisfying one need before moving to another as
__________ - ✔️✔️Satisfaction Progression
An unseen barrier that stops minority groups and women from attaining high positions in
organizations, despite adequate experience and qualifications, is: - ✔️✔️Glass Ceiling
Effect
Douglas McGregor identifies two main approaches to management: Theory X and
Theory Y. McGregor states that managers who subscribe to either theory will create
a___________ - ✔️✔️self-fulfilling prophecy
When prejudice becomes active, it turns into _________, a time when members of a
group are given unfair treatment in the organization. - ✔️✔️Discrimination
An arrangement of workers who collaborate to accomplish a collective goal is a: -
✔️✔️Organization
Since an organization is a system that both responds to and has an effect on its
environment, it is considered an _________ - ✔️✔️Open System
____________ is a measure of "input" that describes how well resources were used in
completing an objective - ✔️✔️Performance efficiency
____________ is a measure of "output" in a form of a goal or objective accomplishment
- ✔️✔️Performance effectiveness
________ is having preconceived unreasonable attitudes regarding members of a
certain demographic, population, or group - ✔️✔️Prejudice
The lowest-level management position is that of a: - ✔️✔️supervisor
____________have expertise in a single area, such as production, accounting, human
resources, sales, or marketing - ✔️✔️functional managers
______________is the psychological process of determining appropriate activities that
achieve the objectives and goals of the organization - ✔️✔️planning
This refers to a field of study that analyzes the way goods and services are rendered
and attempts to improve the process: - ✔️✔️operations management
This utilizes different management approaches when the situation calls for it, because
there is no 'one size fits all' solution to every problem. - ✔️✔️contingency thinking
, This type of organization is based on a structure with a specific hierarchy of authority, a
well-defined division of labor, clear rules and procedures on behavior and performance,
impersonal relationships, and career advancement based on merit. This classical
approach to management is called: - ✔️✔️Bureaucratic Organization
There are three classical approaches to management, they are: - ✔️✔️Bureaucratic
organization, scientific management and administrative principles
Those working in the field of operations management view an organization as a
________, or a set of smaller coordinated parts that work in tandem to produce a
desired result. - ✔️✔️System
In the Hawthorne Studies, Elton Mayo led a series of studies that tried to test the effects
of lighting and worker fatigue on _____ - ✔️✔️Worker Productivity
In order to solve problems and reconcile differences, Mary Parker Follett believed there
should be ________ between managers and employees. - ✔️✔️Clear lines of
communication
Frederick W. Taylor believed that if employees performed their tasks in the 'best' way,
after analyzing the activities and creating an optimal standard operating procedure,
productivity would be increased. This classical approach to management is called: -
✔️✔️Scientific Management
In Expectancy Theory, ___________ is the belief that if you do perform, your
performance will be noted and rewarded. - ✔️✔️Instrumentality
Achievement motivation is most easily demonstrated by examining the simple
formula.... - ✔️✔️Achievement Motivation = nAch - Fear of Failure
In the job characteristics model, ________ is the degree to which an employee can
perceive the impact of his/her work on the final product, other employees, or the work
environment. - ✔️✔️Task Significance
In the two-factor theory, _______ are those things that tend to be extrinsic to the job.
When these factors are low, employees tend to report they are dissatisfied at work. -
✔️✔️Hygeine Factors
In the two-factor theory, _______ tend to be intrinsic in nature, and they have the
potential to create satisfaction in employees. - ✔️✔️Motivation Factors
Maslow referred to the concept of satisfying one need before moving to another as
__________ - ✔️✔️Satisfaction Progression
