Police Supervision Final Exam with
Complete Solutions
___ into the police agency is the means by which rookies are transformed from civilian
status to productive members of an operating agency - ANSWER-socialization
___ is the extent to which a task is routine and structured as compared to an ambiguous
and poorly defined task - ANSWER-task structure
___ leadership style can only be used when the supervisor has a genuine belief in and
respect for subordinates - ANSWER-participative leadership
____ are techniques that members of a group develop to control the behavior of others -
ANSWER-norms
____ are the basis for beliefs and actions taken by a department - ANSWER-values
____ are two of the things mentioned in the text that create natural parameters for
accepted and expected behavior in a given organization - ANSWER-camaraderie and
technical expertise
____ are two significant sources of stress for officers and the police organization,
especially with the move toward community policing and an emphasis on solving
community problems - ANSWER-role conflict and ambiguity
____ can be important to the group and is the result of an officers desire to be a
member of the group and the degree of commitment felt by group members - ANSWER-
cohesiveness
____ is what most first line supervisors deal with in the workplace. the greater the
supervisors knowledge in this area, the greater the prospect that both individual and
organizational goals with be attained - ANSWER-human behavior
____ may be necessary when there is no time for, or, success with a consultative
process of change - ANSWER-mandated change
____ penalizes competent, achievement oriented employees and reward marginal
employees - ANSWER-average evaluations
____ serves to reduce resistance because the unknown becomes the known -
ANSWER-involvement
______ is a mental process that produces an attitude resulting in an action leading to a
result - ANSWER-motivation
, _______give substance to ones personal and professional self - ANSWER-values
______, secrecy and lack of supervision are three important factors leading to police
deviance - ANSWER-discretion
______is not one of the four C's of teams membership:
contribution
collaboration
consistency
cooperation - ANSWER-consistency
a breakdown in communications is an inevitable consequence of - ANSWER-an inability
to properly interpret what is said
a by product of the principles of coaching is - ANSWER-loyalty
a development counseling effort identifies weakness and working with a subordinate on
an _____ plan - ANSWER-operational
a failure by a subordinate to perform at acceptable levels must be - ANSWER-
confronted and resolved in favor of the organization
a good listener is one who - ANSWER-exhibits a positive body state
a motivated employee is the product of the interaction of the employee with the ____
and the___ that are generated - ANSWER-organization, attitudes
a successful communicator is one who - ANSWER-is not concerned about personal self
esteem
a supervisor who feels comfortable emphasizing consideration is likely to use -
ANSWER-two way communication and show respect for officers ideas
according to fiedler, there are two styles of leadership - ANSWER-relationship and task
oriented
according to Holton the greater the ___ the greater the potential for resistance -
ANSWER-ambiguity
according to More and Miller, a performance appraisal is necessary in order to do all the
following - ANSWER-allocate resources, reward competent employees, provide
valuable feedback
according to More and Miller, the most common error in rating police personnel is the -
ANSWER-error of leniency
Complete Solutions
___ into the police agency is the means by which rookies are transformed from civilian
status to productive members of an operating agency - ANSWER-socialization
___ is the extent to which a task is routine and structured as compared to an ambiguous
and poorly defined task - ANSWER-task structure
___ leadership style can only be used when the supervisor has a genuine belief in and
respect for subordinates - ANSWER-participative leadership
____ are techniques that members of a group develop to control the behavior of others -
ANSWER-norms
____ are the basis for beliefs and actions taken by a department - ANSWER-values
____ are two of the things mentioned in the text that create natural parameters for
accepted and expected behavior in a given organization - ANSWER-camaraderie and
technical expertise
____ are two significant sources of stress for officers and the police organization,
especially with the move toward community policing and an emphasis on solving
community problems - ANSWER-role conflict and ambiguity
____ can be important to the group and is the result of an officers desire to be a
member of the group and the degree of commitment felt by group members - ANSWER-
cohesiveness
____ is what most first line supervisors deal with in the workplace. the greater the
supervisors knowledge in this area, the greater the prospect that both individual and
organizational goals with be attained - ANSWER-human behavior
____ may be necessary when there is no time for, or, success with a consultative
process of change - ANSWER-mandated change
____ penalizes competent, achievement oriented employees and reward marginal
employees - ANSWER-average evaluations
____ serves to reduce resistance because the unknown becomes the known -
ANSWER-involvement
______ is a mental process that produces an attitude resulting in an action leading to a
result - ANSWER-motivation
, _______give substance to ones personal and professional self - ANSWER-values
______, secrecy and lack of supervision are three important factors leading to police
deviance - ANSWER-discretion
______is not one of the four C's of teams membership:
contribution
collaboration
consistency
cooperation - ANSWER-consistency
a breakdown in communications is an inevitable consequence of - ANSWER-an inability
to properly interpret what is said
a by product of the principles of coaching is - ANSWER-loyalty
a development counseling effort identifies weakness and working with a subordinate on
an _____ plan - ANSWER-operational
a failure by a subordinate to perform at acceptable levels must be - ANSWER-
confronted and resolved in favor of the organization
a good listener is one who - ANSWER-exhibits a positive body state
a motivated employee is the product of the interaction of the employee with the ____
and the___ that are generated - ANSWER-organization, attitudes
a successful communicator is one who - ANSWER-is not concerned about personal self
esteem
a supervisor who feels comfortable emphasizing consideration is likely to use -
ANSWER-two way communication and show respect for officers ideas
according to fiedler, there are two styles of leadership - ANSWER-relationship and task
oriented
according to Holton the greater the ___ the greater the potential for resistance -
ANSWER-ambiguity
according to More and Miller, a performance appraisal is necessary in order to do all the
following - ANSWER-allocate resources, reward competent employees, provide
valuable feedback
according to More and Miller, the most common error in rating police personnel is the -
ANSWER-error of leniency
