EMILLECT 2024/2025 ACADEMIC YEAR ©2024 EMILLECT. ALL RIGHTS RESERVED FIRST PUBLISH OCTOBER, 2024
Module 1 - Application Process Exam
Study Guide
ACA- AFFORDABLE CARE ACT - Answer✔✔-aka HEALTH CARE REFORM (HCR)
ACA- Signed into law on March 23, 2010 - Answer✔✔-Patient Protection and Affordable ACT -
name of legislation
What effect does changes made to Medi-cal Program do? - Answer✔✔-It allow a large
population of Californians to be potentially eligible for health benefits, includes adults who did
not meet MC linkage deprivation requirement
Application Channels - Answer✔✔-1.Pick up appl in county office 2.call to req appl (SOF)
statement of Facts mailed in 3. Request meeting w/ ET
Application Channels - Answer✔✔-4.Call office and agree to complete SAWS 2 PLUS (SOF for
Cash Aid, FS, MC (C-IV root questions over phone OR
Application Channels - Answer✔✔-Apply on the C4Yourself AND/OR Covered CA websites
Application Channel for Minor consent - Answer✔✔-must be made in person at DPSS office
+monthly appt. for renewal benefits
Page 1/5
, EMILLECT 2024/2025 ACADEMIC YEAR ©2024 EMILLECT. ALL RIGHTS RESERVED FIRST PUBLISH OCTOBER, 2024
How many days to process a case (approve or deny an application) - Answer✔✔-45 days regular
application/ 90days if eligibility is based on disability. over that is delinquent
C-IV SAWS2 PLUS ROOT QUESTION - Answer✔✔-applicants & beneficiaries are not required to
answer root questions on SAWs 2 plus, appl for FS, Cash A, MC, RE
C-IV SAWS2 PLUS ROOT QUESTION - Answer✔✔-MC Elig Staff - Not required as part of F to F
interview when completing the Navigation Task List pages in C-IV
NO WRONG DOOR (COVERED CA APPLICATIONS MEANS - Answer✔✔-Customer may apply:
In person w/ ET OR
Online: via Covered Ca & C-IV Yourself; by Phone: through Covered CA, County, regional call
center
Mail: sent to Covered CA or DPSS
NO WRONG DOOR Philosophy - Answer✔✔-Customer have all option available
REASONS FOR APPLICANTS TO COME INTO OFFICE - Answer✔✔-IMMEDIATE NEED FOR MC
BENEFITS, Homeless (no mailing address) or do not want to mail the application
REASONS FOR APPLICANTS TO COME INTO OFFICE - Answer✔✔-REFERENCE MC111 ( cHECK
sHAREPOINT)
REASONS FOR APPLICANTS TO COME INTO OFFICE - Answer✔✔-FACE TO FACE ITERVIEW IS NOT
AN APPLICANT INITITATED INTERVIEW. ITS TO CLEAR DISCREPANCIES THAT CANNOT BE
RESOLVED OVER THE PHONE
Page 2/5
Module 1 - Application Process Exam
Study Guide
ACA- AFFORDABLE CARE ACT - Answer✔✔-aka HEALTH CARE REFORM (HCR)
ACA- Signed into law on March 23, 2010 - Answer✔✔-Patient Protection and Affordable ACT -
name of legislation
What effect does changes made to Medi-cal Program do? - Answer✔✔-It allow a large
population of Californians to be potentially eligible for health benefits, includes adults who did
not meet MC linkage deprivation requirement
Application Channels - Answer✔✔-1.Pick up appl in county office 2.call to req appl (SOF)
statement of Facts mailed in 3. Request meeting w/ ET
Application Channels - Answer✔✔-4.Call office and agree to complete SAWS 2 PLUS (SOF for
Cash Aid, FS, MC (C-IV root questions over phone OR
Application Channels - Answer✔✔-Apply on the C4Yourself AND/OR Covered CA websites
Application Channel for Minor consent - Answer✔✔-must be made in person at DPSS office
+monthly appt. for renewal benefits
Page 1/5
, EMILLECT 2024/2025 ACADEMIC YEAR ©2024 EMILLECT. ALL RIGHTS RESERVED FIRST PUBLISH OCTOBER, 2024
How many days to process a case (approve or deny an application) - Answer✔✔-45 days regular
application/ 90days if eligibility is based on disability. over that is delinquent
C-IV SAWS2 PLUS ROOT QUESTION - Answer✔✔-applicants & beneficiaries are not required to
answer root questions on SAWs 2 plus, appl for FS, Cash A, MC, RE
C-IV SAWS2 PLUS ROOT QUESTION - Answer✔✔-MC Elig Staff - Not required as part of F to F
interview when completing the Navigation Task List pages in C-IV
NO WRONG DOOR (COVERED CA APPLICATIONS MEANS - Answer✔✔-Customer may apply:
In person w/ ET OR
Online: via Covered Ca & C-IV Yourself; by Phone: through Covered CA, County, regional call
center
Mail: sent to Covered CA or DPSS
NO WRONG DOOR Philosophy - Answer✔✔-Customer have all option available
REASONS FOR APPLICANTS TO COME INTO OFFICE - Answer✔✔-IMMEDIATE NEED FOR MC
BENEFITS, Homeless (no mailing address) or do not want to mail the application
REASONS FOR APPLICANTS TO COME INTO OFFICE - Answer✔✔-REFERENCE MC111 ( cHECK
sHAREPOINT)
REASONS FOR APPLICANTS TO COME INTO OFFICE - Answer✔✔-FACE TO FACE ITERVIEW IS NOT
AN APPLICANT INITITATED INTERVIEW. ITS TO CLEAR DISCREPANCIES THAT CANNOT BE
RESOLVED OVER THE PHONE
Page 2/5
