Human Resources - Exam 2 Study Guide
with Complete Solutions
Labor forecasting - Answer✔✔-The attempts to determine the supply of and demand for
various types of human resources to predict areas within the organization where there will be
future labor shortages or surpluses.
Statistical forecasting - Answer✔✔-Much more precise and data driven, but they lack the
unique insight offered by individual measured.
Depends on accurate data from previous time frames.
Trend analysis - Answer✔✔-An examination of multiple years or periods of data to extrapolate a
general trend in sales or revenue.
Leading indicators - Answer✔✔-An objective measure that accurately predicts future labor
demand such as general economic conditions, competitor strategies, and technology.
Labor supply - Answer✔✔-A detailed analysis of how many people are currently in various job
categories, and how much output they are capable of producing. Determined by a detailed
analysis of internal movements caused by transfers, promotions, turnover, retirements, etc.
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Labor demand - Answer✔✔-Derived from a product / service being demanded and is external in
nature.
Transitional matrix - Answer✔✔-Identifies employee movements in different job categories over
time to chart historical trends and help forecast internal labor supply.
Strategies for dealing with labor shortage - Answer✔✔-Overtime - fast, high revocability
Temporary employees - fast, high revocability
Outsourcing - fast, high revocability
Retrained workers - slow, high revocability
Turnover reductions - slow, moderate revocability
New external hires - slow, low revocability
Technological innovation - slow, low revocability
Strategies for dealing with labor surplus - Answer✔✔-Downsizing - fast, high suffering
Pay reductions - fast, high suffering
Demotions - fast, high suffering
Transfers - fast, moderate suffering
Work sharing - fast, moderate suffering
Hiring freeze - slow, low suffering
Natural attrition - slow, low suffering
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