NHA Certification UPDATED ACTUAL
Exam Questions and CORRECT
ANSWERS
A medical assistant this testing a patient's visual activity using a Snellen chart. Which of the
following actions should the assistant take? - CORRECT ANSWER- ✔✔Make sure the
patient does not lean forward during the test
During a routine venipuncture, The patient becomes Pale and diaphoretic. What condition is
most likely to occur in this patient? - CORRECT ANSWER- ✔✔Syncope
Which of the following cell structure is the source of energy for a cell? - CORRECT
ANSWER- ✔✔Mitochondria
A patient calls the clinic to cancel a postoperative appointment and states that she will
reschedule at a later date. For which of the following reasons should the medical assistant
document this information on the patient's chart? - CORRECT ANSWER- ✔✔To prove that
the office was not negligent
When completing documentation in the patients paper medical record, a medical assistant
realizes she made an error. Which of the following actions should the assistant take? -
CORRECT ANSWER- ✔✔Draw a line through the error and initial it
Which of the following items included on the CMS - 1500 claim form should a medical
assistant recognize as indicating the medical necessity of a procedure? - CORRECT
ANSWER- ✔✔Diagnosis code
Which of the following techniques should a medical assistant use to confirm a patient
understanding of insulin administration? - CORRECT ANSWER- ✔✔Observe the patient as
she performs a self demonstration
A medical assistant is preparing a community resource library. Which of the following
actions should the assistant take first? - CORRECT ANSWER- ✔✔Compile a list of local
community agencies
,A medical assistant is disposing of a syringe and the needle she used to inject a seasonal flu
vaccine. Which of the following actions should the assistant take? - CORRECT ANSWER-
✔✔Drop the syringe, needle first into the biohazardous sharps container
A medical assistant is preparing a patient who has psoriasis to be examined by the provider.
When inspecting the patient's skin lesions, the assistant should expect to observe which of the
following characteristics? - CORRECT ANSWER- ✔✔Silvery, scaly
A medical assistant receives a denial of payment for a patients cholecystectomy. The reasons
stated is "non-covered service."If the procedure was deemed emergent by the provider. Which
of the following actions should the assistant take? - CORRECT ANSWER- ✔✔Instruct
patient to contact the insurer about the denial of payment
Which of the following actions should a medical assistant take to verify the quality of
venipuncture supplies before beginning a blood draw? - CORRECT ANSWER- ✔✔Inspect
the integrity of the needles seal
Which of the following instructions should a medical assistant give a patient when
administrating an enteric- coated tablet? - CORRECT ANSWER- ✔✔Swallow the tablet
whole with a glass of water
A medical assistant is collecting a health history from an older adult patient who exhibits
moderate hearing loss. Which of the following actions should be assistant take? - CORRECT
ANSWER- ✔✔Remain within the patient view to allow a lip reading
A medical assistant is assisting with a physical examination of the patient who has scabies.
Besides gloves, which of the following pieces of personal protective equipment should the
medical assistant wear? - CORRECT ANSWER- ✔✔Gown
The clinic schedules all cardiac patients on Mondays and Wednesdays and all oncology
patients on Tuesdays and Thursdays. Which of the following types of scheduling is the clinic
using? - CORRECT ANSWER- ✔✔Cluster scheduling
A Parent of a child who has is pediculosis is asking a medical assistant for more information
about her child's condition. The assistant should begin by explaining that pediculosis is which
of the following types of infection? - CORRECT ANSWER- ✔✔Parasitic
, When performing the palpatory method for obtaining blood pressure, which of the following
indicates the level at which a medical assistant should inflate the cuff? - CORRECT
ANSWER- ✔✔30 MM HG above the radial pulse session cessation
A medical assistant is administrating an intra-muscular immunization into a patient. Which of
the following actions should the medical assistant take? - CORRECT ANSWER- ✔✔Cleanse
the site in a circular motion from the center outward
A medical assistant is reviewing a providers instructions as the patient is preparing to leave
the office. The provider recommend that the patient purchase an over-the-counter antitussive,
but the patient has mentioned that she does not know what an antitussive is. Which of the
following responses should be assistant take? - CORRECT ANSWER- ✔✔It is a medication
that suppresses the cough reflex
A first-time patient is late arriving to the office which of the following should the medical
assistant say first? - CORRECT ANSWER- ✔✔"Hello, welcome to our office."
A medical assistant is explains a venipuncture procedure to a patient. Which of the following
statements should the assistant make? - CORRECT ANSWER- ✔✔"I will be collecting a
blood sample from you today. It will be a small stick in your own."
A medical assistant is examining the skin on the patients forearm where patient reports
developing a rash. The assistant notes multiple solid elevations that are less than 0.5 cm in
diameter. Which of the following terms should he use to document his observations in the
patient's medical record? - CORRECT ANSWER- ✔✔Papules
A patient tells a medical assistant that his providers office is incompetent, as there is no
improvement in his condition. Which of the following is an appropriate response for the
assistant to make? - CORRECT ANSWER- ✔✔"I think that you feel and that your treatment
is not effective."
A medical assistant is assisting a provider with an abdominal examination. When the provider
palpates the major portion of the liver, the assistant should recognize that he is palpating
which of the following a abdominal quadrants? - CORRECT ANSWER- ✔✔Right upper
Exam Questions and CORRECT
ANSWERS
A medical assistant this testing a patient's visual activity using a Snellen chart. Which of the
following actions should the assistant take? - CORRECT ANSWER- ✔✔Make sure the
patient does not lean forward during the test
During a routine venipuncture, The patient becomes Pale and diaphoretic. What condition is
most likely to occur in this patient? - CORRECT ANSWER- ✔✔Syncope
Which of the following cell structure is the source of energy for a cell? - CORRECT
ANSWER- ✔✔Mitochondria
A patient calls the clinic to cancel a postoperative appointment and states that she will
reschedule at a later date. For which of the following reasons should the medical assistant
document this information on the patient's chart? - CORRECT ANSWER- ✔✔To prove that
the office was not negligent
When completing documentation in the patients paper medical record, a medical assistant
realizes she made an error. Which of the following actions should the assistant take? -
CORRECT ANSWER- ✔✔Draw a line through the error and initial it
Which of the following items included on the CMS - 1500 claim form should a medical
assistant recognize as indicating the medical necessity of a procedure? - CORRECT
ANSWER- ✔✔Diagnosis code
Which of the following techniques should a medical assistant use to confirm a patient
understanding of insulin administration? - CORRECT ANSWER- ✔✔Observe the patient as
she performs a self demonstration
A medical assistant is preparing a community resource library. Which of the following
actions should the assistant take first? - CORRECT ANSWER- ✔✔Compile a list of local
community agencies
,A medical assistant is disposing of a syringe and the needle she used to inject a seasonal flu
vaccine. Which of the following actions should the assistant take? - CORRECT ANSWER-
✔✔Drop the syringe, needle first into the biohazardous sharps container
A medical assistant is preparing a patient who has psoriasis to be examined by the provider.
When inspecting the patient's skin lesions, the assistant should expect to observe which of the
following characteristics? - CORRECT ANSWER- ✔✔Silvery, scaly
A medical assistant receives a denial of payment for a patients cholecystectomy. The reasons
stated is "non-covered service."If the procedure was deemed emergent by the provider. Which
of the following actions should the assistant take? - CORRECT ANSWER- ✔✔Instruct
patient to contact the insurer about the denial of payment
Which of the following actions should a medical assistant take to verify the quality of
venipuncture supplies before beginning a blood draw? - CORRECT ANSWER- ✔✔Inspect
the integrity of the needles seal
Which of the following instructions should a medical assistant give a patient when
administrating an enteric- coated tablet? - CORRECT ANSWER- ✔✔Swallow the tablet
whole with a glass of water
A medical assistant is collecting a health history from an older adult patient who exhibits
moderate hearing loss. Which of the following actions should be assistant take? - CORRECT
ANSWER- ✔✔Remain within the patient view to allow a lip reading
A medical assistant is assisting with a physical examination of the patient who has scabies.
Besides gloves, which of the following pieces of personal protective equipment should the
medical assistant wear? - CORRECT ANSWER- ✔✔Gown
The clinic schedules all cardiac patients on Mondays and Wednesdays and all oncology
patients on Tuesdays and Thursdays. Which of the following types of scheduling is the clinic
using? - CORRECT ANSWER- ✔✔Cluster scheduling
A Parent of a child who has is pediculosis is asking a medical assistant for more information
about her child's condition. The assistant should begin by explaining that pediculosis is which
of the following types of infection? - CORRECT ANSWER- ✔✔Parasitic
, When performing the palpatory method for obtaining blood pressure, which of the following
indicates the level at which a medical assistant should inflate the cuff? - CORRECT
ANSWER- ✔✔30 MM HG above the radial pulse session cessation
A medical assistant is administrating an intra-muscular immunization into a patient. Which of
the following actions should the medical assistant take? - CORRECT ANSWER- ✔✔Cleanse
the site in a circular motion from the center outward
A medical assistant is reviewing a providers instructions as the patient is preparing to leave
the office. The provider recommend that the patient purchase an over-the-counter antitussive,
but the patient has mentioned that she does not know what an antitussive is. Which of the
following responses should be assistant take? - CORRECT ANSWER- ✔✔It is a medication
that suppresses the cough reflex
A first-time patient is late arriving to the office which of the following should the medical
assistant say first? - CORRECT ANSWER- ✔✔"Hello, welcome to our office."
A medical assistant is explains a venipuncture procedure to a patient. Which of the following
statements should the assistant make? - CORRECT ANSWER- ✔✔"I will be collecting a
blood sample from you today. It will be a small stick in your own."
A medical assistant is examining the skin on the patients forearm where patient reports
developing a rash. The assistant notes multiple solid elevations that are less than 0.5 cm in
diameter. Which of the following terms should he use to document his observations in the
patient's medical record? - CORRECT ANSWER- ✔✔Papules
A patient tells a medical assistant that his providers office is incompetent, as there is no
improvement in his condition. Which of the following is an appropriate response for the
assistant to make? - CORRECT ANSWER- ✔✔"I think that you feel and that your treatment
is not effective."
A medical assistant is assisting a provider with an abdominal examination. When the provider
palpates the major portion of the liver, the assistant should recognize that he is palpating
which of the following a abdominal quadrants? - CORRECT ANSWER- ✔✔Right upper
