Study Guide for Exam 3 Questions Case
Management Nurse Questions and
Answers A+ Graded
1.aAahomeahealthacaseamanageraisachargedawithaidentifyingaopportunitiesaforahealthapromo
tionaandaillnessaprevention.aTheafulfillmentaofathisachargeawouldabestabeademonstratedawhe
natheacaseamanager:
a.acollaboratesawithaaalocalachaplainatoaensureathatatheaspiritualaneedsaofacanceraclientsaar
eaaddressed.
b.arefersaaanewadiabeticaclientatoaaanutritionacounseloraforadietaryateaching.
c.ateachesaaaschoolanurseahowatoacareaforaaaclientawhoawillabeareturningatoaschoolaandawillar
equireanewaasthmaatreatments.
d.atracksatheaimmunizationastatusaofaclientsaandafacilitatesaaccessatoaimmunizationawhenan
eeded.a-aCORRECTaANSWER-ANS:aD
Caseamanagementainvolvesaassessment—inathisacase,ascreening—
andaarrangementaforadeliveryaofaservices.aPrimaryapreventionaincludesacaseamanagement
atoaidentifyaat-
riskaclientsaandaarrangeaforaservicesatoapreventadisease.aThroughanurseamanagementaacti
vities,ageneralacommunityadeficienciesainatheaqualityaoraquantityaofahealthaservicesaareaofte
nadiscovered.aCaseamanagementaactivitiesawithaindividualaclientsaandafamiliesawillarevealat
heabroaderapictureaofahealthaservicesainaandahealthastatusaofatheacommunity.aCommunityaa
ssessment,apolicyadevelopment,aandaassuranceaactivitiesathataframeatheacoreafunctionsaofa
publicahealthaactionsaareaoftenathealogicalanextastepainatheanurseacaseamanager'sapracticeat
oainterveneaatatheacommunityalevelatoamakeachanges.aTherefore,atheacoreacomponentsaofa
caseamanagementaandatheanursingaprocessaareacomplementary.aTheanursingaprocessafun
ctionaofaassessmentaisacomplementaryatoatheacaseamanagementaprocessafunctionaofacasea
findingaandaincludesasuchaactivitiesaasaapplyingascreeningatoolsaaccordingatoaprogramagoa
lsaandaobjectives.
1.aAdvantagesaofacommunityahealthaprogramaplanningaincludeaensuringathataavailableares
ourcesaareausedatoameetatheaneedsaofatheapopulationaand:
a.aapplyingaforagrants.
b.aidentifyingaclientsaandasolicitingaboardamembers'asupport.
c.aidentifyingaresources,aactivities,aandaneeds.
d.aincreasingatheavisibilityaofatheaprogram.a-aCORRECTaANSWER-ANS:aC
,Communityahealthaprogramaplanningaisapopulationafocusedaandaputsatheawell-
beingaofatheapublicaaboveaprivateainterests.aSystematicaplanningaforameetingatheaneedsaofa
populationsainaaacommunityahasabenefitsaforaclients,anurses,aemployingaagencies,aandathea
community.aItaensuresathataavailablearesourcesaareausedatoaaddressatheaactualaneedsaofap
eopleainatheacommunity,afocusesaattentionaonawhatatheaorganizationaandahealthaprovideraar
eaattemptingatoadoaforaclients,aidentifiesaresourcesaandaactivitiesathataareaneededatoameetat
heaobjectivesaofaclientaservices,areducesaroleaambiguityabyagivingaresponsibilityatoaspecifica
providersatoameetaprogramaobjectives,areducesauncertaintyawithinatheaprogramaenvironme
nt,aincreasesatheaabilityaofatheaprovideraandaagencyatoacopeawithatheaexternalaenvironmenta
andaanticipateaevents,aallowsaforaqualityadecisionamaking,aandaprovidesabetteracontrolaover
atheaactualaprogramaresults.aIdentifyingaclients,asolicitingaboardasupport,aapplyingaforagrant
s,aandapromotingatheaactualaprogramaareastepsainatheaimplementationaphaseaofaprogramam
anagement.
1.aAnaenduringaprocessainawhichaaamanageraestablishesasystemsaandamonitorsatheahealtha
status,aresources,aandaoutcomesaforaaatargetedaaggregateaofatheapopulationaisacalled:
a.aCaseamanagement
b.aCareamanagement
c.aAdvocacy
d.aContinuityaofacarea-aCORRECTaANSWER-ANS:aB
Careamanagementaisaanaenduringaprocessainawhichaaamanageraestablishesasystemsaanda
monitorsatheahealthastatus,aresources,aandaoutcomesaforaaatargetedaaggregateaofatheapopu
lation.
1.aInawhichasituationsawouldaaanurseauseaaaclinicalapracticeaguideline?aSelectaallathataapply.
a.aWhenarecommendingatheaadministrationaofatheainfluenzaavaccinationatoaaaclient
b.aWhenacreatingaagencyapoliciesaandaprocedures
c.aWhenadevelopingaaaprogramatargetingaobesityaprevention
d.aWhenaresearchingainterventionsathatawouldaimproveacareaforaaatuberculosisaclienta-
aCORRECTaANSWER-A,aC,aD
1.aWhataisatheapurposeaofaimplementingatotalaqualityamanagement?
a.aToaprovideaqualityacareawithinaanaorganization
b.aToaprovideacost-efficientacareaacrossaallaageagroups
c.aToaprovideanecessaryacareatoaclientsainaaacost-effectiveasystem
d.aToaprovideaefficientasystemsaofaprimaryacarea-aCORRECTaANSWER-A
10.aAastudentahasaobtainedaaaBacheloraofaScienceainaNursingadegree.aWhyamustatheastude
ntabealicensedaasaaaregisteredanurseabeforeabeginningapractice?
a.aToaformallyarecognizeatheastudentaasaaacompetentaprofessional
b.aToadefineatheascopeaofaprofessionalapractice
c.aToacontrolatheaqualityaofaprofessionalapractice
d.aToaestablishastandardsaforaeducationalaprogramsa-aCORRECTaANSWER-C
, 10.aWhichacaseamanagementaactivityawouldamostalikelyabeaimplementedabyaaabachelor'sap
reparedanursearatherathanaanaadvancedapracticeanursea(APN)?
a.aWorkingawithacommunityaaggregates
b.aWorkingawithasystemsaofadisease
c.aWorkingawithaindividuals
d.aWorkingawithaoutcomesamanagementaprocessesa-aCORRECTaANSWER-ANS:aC
Workingawithacommunityaaggregates,asystemsaofadisease,aandaoutcomesamanagementapr
ocessesaareaimplementedabyaanaAPN.
10.aWhichaofatheafollowingaareatheamajorasourcesaofainformationaforaprogramaevaluation?a
(Selectaallathataapply.)
a.aCommunityaindices
b.aMediaareports
c.aProgramaclients
d.aProgramaproviders
e.aProgramarecordsa-aCORRECTaANSWER-ANS:aA,aC,aE
Bothaquantitativeaandaqualitativeamethodsamayabeausedatoaconductaanaevaluation.aHowev
er,atheastrongestaevaluationadesignsacombineabothaqualitativeaandaquantitativeamethods.a
Majorasourcesaofainformationaforaprogramaevaluationaareatheaprogramaclientsa(especiallyau
serasatisfactionainformation),aprogramarecordsa(especiallyaclinicalarecords),aandacommunit
yaindicesa(epidemiologicadata).
11.aAanurseaisagivenaformalarecognitionaasaaaprofessionalawithatechnicalacompetenceainaaac
ertainaareaaofanursingapractice.aThisaisaknownaas:
a.aLicensure
b.aAccreditation
c.aRegistration
d.aCredentialinga-aCORRECTaANSWER-D
11.aTheacaseamanagerawhoausesaeffectiveacollaborationaandateamastrategiesatoamakeaarra
ngementsaforaservicesaisaperformingathearoleaof:
a.aBroker
b.aNegotiator
c.aLiaison
d.aFacilitatora-aCORRECTaANSWER-ANS:aB
Theacaseamanagerawhoausesaeffectiveacollaborationaandateamastrategiesatoamakeaarrange
mentsaforaservicesaisaperformingathearoleaofanegotiator.
12.aAanurseaimplementsatheaInstituteaofaMedicinesadefinitionaofaqualityahealthacareawhenapr
ovidingacareathatais:
a.aLicensedallahealthacareaworkersamustahaveaaalicense
Management Nurse Questions and
Answers A+ Graded
1.aAahomeahealthacaseamanageraisachargedawithaidentifyingaopportunitiesaforahealthapromo
tionaandaillnessaprevention.aTheafulfillmentaofathisachargeawouldabestabeademonstratedawhe
natheacaseamanager:
a.acollaboratesawithaaalocalachaplainatoaensureathatatheaspiritualaneedsaofacanceraclientsaar
eaaddressed.
b.arefersaaanewadiabeticaclientatoaaanutritionacounseloraforadietaryateaching.
c.ateachesaaaschoolanurseahowatoacareaforaaaclientawhoawillabeareturningatoaschoolaandawillar
equireanewaasthmaatreatments.
d.atracksatheaimmunizationastatusaofaclientsaandafacilitatesaaccessatoaimmunizationawhenan
eeded.a-aCORRECTaANSWER-ANS:aD
Caseamanagementainvolvesaassessment—inathisacase,ascreening—
andaarrangementaforadeliveryaofaservices.aPrimaryapreventionaincludesacaseamanagement
atoaidentifyaat-
riskaclientsaandaarrangeaforaservicesatoapreventadisease.aThroughanurseamanagementaacti
vities,ageneralacommunityadeficienciesainatheaqualityaoraquantityaofahealthaservicesaareaofte
nadiscovered.aCaseamanagementaactivitiesawithaindividualaclientsaandafamiliesawillarevealat
heabroaderapictureaofahealthaservicesainaandahealthastatusaofatheacommunity.aCommunityaa
ssessment,apolicyadevelopment,aandaassuranceaactivitiesathataframeatheacoreafunctionsaofa
publicahealthaactionsaareaoftenathealogicalanextastepainatheanurseacaseamanager'sapracticeat
oainterveneaatatheacommunityalevelatoamakeachanges.aTherefore,atheacoreacomponentsaofa
caseamanagementaandatheanursingaprocessaareacomplementary.aTheanursingaprocessafun
ctionaofaassessmentaisacomplementaryatoatheacaseamanagementaprocessafunctionaofacasea
findingaandaincludesasuchaactivitiesaasaapplyingascreeningatoolsaaccordingatoaprogramagoa
lsaandaobjectives.
1.aAdvantagesaofacommunityahealthaprogramaplanningaincludeaensuringathataavailableares
ourcesaareausedatoameetatheaneedsaofatheapopulationaand:
a.aapplyingaforagrants.
b.aidentifyingaclientsaandasolicitingaboardamembers'asupport.
c.aidentifyingaresources,aactivities,aandaneeds.
d.aincreasingatheavisibilityaofatheaprogram.a-aCORRECTaANSWER-ANS:aC
,Communityahealthaprogramaplanningaisapopulationafocusedaandaputsatheawell-
beingaofatheapublicaaboveaprivateainterests.aSystematicaplanningaforameetingatheaneedsaofa
populationsainaaacommunityahasabenefitsaforaclients,anurses,aemployingaagencies,aandathea
community.aItaensuresathataavailablearesourcesaareausedatoaaddressatheaactualaneedsaofap
eopleainatheacommunity,afocusesaattentionaonawhatatheaorganizationaandahealthaprovideraar
eaattemptingatoadoaforaclients,aidentifiesaresourcesaandaactivitiesathataareaneededatoameetat
heaobjectivesaofaclientaservices,areducesaroleaambiguityabyagivingaresponsibilityatoaspecifica
providersatoameetaprogramaobjectives,areducesauncertaintyawithinatheaprogramaenvironme
nt,aincreasesatheaabilityaofatheaprovideraandaagencyatoacopeawithatheaexternalaenvironmenta
andaanticipateaevents,aallowsaforaqualityadecisionamaking,aandaprovidesabetteracontrolaover
atheaactualaprogramaresults.aIdentifyingaclients,asolicitingaboardasupport,aapplyingaforagrant
s,aandapromotingatheaactualaprogramaareastepsainatheaimplementationaphaseaofaprogramam
anagement.
1.aAnaenduringaprocessainawhichaaamanageraestablishesasystemsaandamonitorsatheahealtha
status,aresources,aandaoutcomesaforaaatargetedaaggregateaofatheapopulationaisacalled:
a.aCaseamanagement
b.aCareamanagement
c.aAdvocacy
d.aContinuityaofacarea-aCORRECTaANSWER-ANS:aB
Careamanagementaisaanaenduringaprocessainawhichaaamanageraestablishesasystemsaanda
monitorsatheahealthastatus,aresources,aandaoutcomesaforaaatargetedaaggregateaofatheapopu
lation.
1.aInawhichasituationsawouldaaanurseauseaaaclinicalapracticeaguideline?aSelectaallathataapply.
a.aWhenarecommendingatheaadministrationaofatheainfluenzaavaccinationatoaaaclient
b.aWhenacreatingaagencyapoliciesaandaprocedures
c.aWhenadevelopingaaaprogramatargetingaobesityaprevention
d.aWhenaresearchingainterventionsathatawouldaimproveacareaforaaatuberculosisaclienta-
aCORRECTaANSWER-A,aC,aD
1.aWhataisatheapurposeaofaimplementingatotalaqualityamanagement?
a.aToaprovideaqualityacareawithinaanaorganization
b.aToaprovideacost-efficientacareaacrossaallaageagroups
c.aToaprovideanecessaryacareatoaclientsainaaacost-effectiveasystem
d.aToaprovideaefficientasystemsaofaprimaryacarea-aCORRECTaANSWER-A
10.aAastudentahasaobtainedaaaBacheloraofaScienceainaNursingadegree.aWhyamustatheastude
ntabealicensedaasaaaregisteredanurseabeforeabeginningapractice?
a.aToaformallyarecognizeatheastudentaasaaacompetentaprofessional
b.aToadefineatheascopeaofaprofessionalapractice
c.aToacontrolatheaqualityaofaprofessionalapractice
d.aToaestablishastandardsaforaeducationalaprogramsa-aCORRECTaANSWER-C
, 10.aWhichacaseamanagementaactivityawouldamostalikelyabeaimplementedabyaaabachelor'sap
reparedanursearatherathanaanaadvancedapracticeanursea(APN)?
a.aWorkingawithacommunityaaggregates
b.aWorkingawithasystemsaofadisease
c.aWorkingawithaindividuals
d.aWorkingawithaoutcomesamanagementaprocessesa-aCORRECTaANSWER-ANS:aC
Workingawithacommunityaaggregates,asystemsaofadisease,aandaoutcomesamanagementapr
ocessesaareaimplementedabyaanaAPN.
10.aWhichaofatheafollowingaareatheamajorasourcesaofainformationaforaprogramaevaluation?a
(Selectaallathataapply.)
a.aCommunityaindices
b.aMediaareports
c.aProgramaclients
d.aProgramaproviders
e.aProgramarecordsa-aCORRECTaANSWER-ANS:aA,aC,aE
Bothaquantitativeaandaqualitativeamethodsamayabeausedatoaconductaanaevaluation.aHowev
er,atheastrongestaevaluationadesignsacombineabothaqualitativeaandaquantitativeamethods.a
Majorasourcesaofainformationaforaprogramaevaluationaareatheaprogramaclientsa(especiallyau
serasatisfactionainformation),aprogramarecordsa(especiallyaclinicalarecords),aandacommunit
yaindicesa(epidemiologicadata).
11.aAanurseaisagivenaformalarecognitionaasaaaprofessionalawithatechnicalacompetenceainaaac
ertainaareaaofanursingapractice.aThisaisaknownaas:
a.aLicensure
b.aAccreditation
c.aRegistration
d.aCredentialinga-aCORRECTaANSWER-D
11.aTheacaseamanagerawhoausesaeffectiveacollaborationaandateamastrategiesatoamakeaarra
ngementsaforaservicesaisaperformingathearoleaof:
a.aBroker
b.aNegotiator
c.aLiaison
d.aFacilitatora-aCORRECTaANSWER-ANS:aB
Theacaseamanagerawhoausesaeffectiveacollaborationaandateamastrategiesatoamakeaarrange
mentsaforaservicesaisaperformingathearoleaofanegotiator.
12.aAanurseaimplementsatheaInstituteaofaMedicinesadefinitionaofaqualityahealthacareawhenapr
ovidingacareathatais:
a.aLicensedallahealthacareaworkersamustahaveaaalicense
