words stand for something you can touch, see, or visualize.
A.
Concrete; abstract
B.
Concrete; precise
C.
Precise; abstract
D.
Abstract; precise
E.
Abstract; concrete - Answer-E.
Abstract; concrete
/.__________, or unsolicited bulk email, accounts for roughly 50% of all email volume.
A.
Mass mail
B.
Direct mail
C.
Phishing
D.
Instant messaging
E.
Spam - Answer-E.
Spam
/."Let me know if there is anything else I can do to assist you" is an example of which of
the following?
A.
Condescending tone
B.
Disappointing news
C.
Courteous close
D.
Main idea
,E.
Concise opening - Answer-C.
Courteous close
/.A graphic method used to generate and organize ideas is known as ________.
A.
mind mapping
B.
a question-and-answer chain
C.
brainstorming
D.
the storyteller's tour
E.
the journalistic approach - Answer-A.
mind mapping
/.A great way to keep followers up to date on your business is to utilize __________
online.
A.
summaries
B.
comments and critiques
C.
status updates and announcements
D.
orientations
E.
narratives - Answer-C.
status updates and announcements
/.A message's overall subject is known as which of the following?
A.
Medium
B.
Outline
C.
Topic
D.
Data analysis
E.
Assignment - Answer-C.
Topic
/.A podcast that is created for regular recordings on a consistent theme, designed for a
wider public audience is called a podcasting __________.
, A.
channel
B.
feed
C.
medium
D.
program
E.
station - Answer-A.
channel
/.A security risk to email is __________, which are fraudulent messages that prompt
unwary users to reveal sensitive information or grant unauthorized access to protected
networks.
A.
mass mail
B.
direct mail
C.
spam
D.
phishing
E.
instant messaging - Answer-D.
phishing
/.A term or phrase so common that it has lost some of its power to communicate is
known as which of the following?
A.
Adjective
B.
Cliché
C.
Buzzword
D.
Adverb
E.
Noun - Answer-B.
Cliché
/.Adriana is responding to a client and wants to make the client aware of her manager's
involvement in the process. Which of the following should she use?
A.
Courtesy copy
B.