ORGB EXAM MINDTAP UPDATED
ACTUAL Questions and CORRECT
Answers
Attitudes are best defined as - CORRECT ANSWER✔✔- psychological tendencies
expressed by evaluating something with a degree of favor or disfavor.
Which of the following statements is an example of the cognitive component of an attitude? -
CORRECT ANSWER✔✔- I believe my coworkers are lazy.
Goran secured three bids for a project at work. He was about to award the job to the lowest
bidder when his boss demanded he award the job to the highest bidder—a friend of hers from
college. Goran feels torn between his strong sense of fairness and his boss' demand. He is
experiencing - CORRECT ANSWER✔✔- cognitive dissonance.
All of the following influences on attitude formation are related to social learning EXCEPT -
CORRECT ANSWER✔✔- direct experience
You are a student in the College of Business at Citywide University, which recently
announced that all fees for students in the College of Engineering will double beginning next
semester. You believe in quality education at an affordable price and would like to attend the
protest rally with your best friends on Saturday, but you decide to attend a family wedding
instead. Your decision was likely based on which factor in the attitude-behavior link? -
CORRECT ANSWER✔✔- relevance
All of the following statements accurately describe work attitudes EXCEPT - CORRECT
ANSWER✔✔- Positive psychological climates are not enough to generate positive attitudes
or good performance.
Which of the following statements accurately describes job satisfaction? - CORRECT
ANSWER✔✔- Job satisfaction depends upon pay, the work itself, promotion opportunities,
supervision, and coworkers.
Which of the following measures the specific facets of job satisfaction? - CORRECT
ANSWER✔✔- Job Descriptive Index (JDI)
, To affect both job satisfaction and performance, rewards must be - CORRECT
ANSWER✔✔- contingent on individual performance.
All of the following statements accurately describe organizational citizenship behaviors
(OCBs) EXCEPT - CORRECT ANSWER✔✔- OCBs must be carefully managed since each
behavior significantly depletes employee energy.
Which of the following is an example of counterproductive work behavior (CWB)? -
CORRECT ANSWER✔✔- Natalia discovers a shortcut that saves her hours of time on
routine projects and keeps the discovery to herself.
Sydney is a single mother with two children, one of whom has a chronic medical condition.
Sydney says she stays at her job because it provides medical benefits she likely would not
receive at other companies. This is an example of ________ organizational commitment. -
CORRECT ANSWER✔✔- continuance
All of the following are major characteristics of a persuasive source EXCEPT - CORRECT
ANSWER✔✔- intelligence
People are more likely to be persuaded into an attitude change when - CORRECT
ANSWER✔✔- the tone of the message matches their mood.
A target uses the peripheral route to persuasion when - CORRECT ANSWER✔✔- she is
distracted.
Which of the following statements accurately describes emotions and moods? - CORRECT
ANSWER✔✔- Research has shown that emotions and cognitions are normal parts of
decision making
The best source for rating an individual's emotional intelligence is - CORRECT
ANSWER✔✔- a colleague.
ACTUAL Questions and CORRECT
Answers
Attitudes are best defined as - CORRECT ANSWER✔✔- psychological tendencies
expressed by evaluating something with a degree of favor or disfavor.
Which of the following statements is an example of the cognitive component of an attitude? -
CORRECT ANSWER✔✔- I believe my coworkers are lazy.
Goran secured three bids for a project at work. He was about to award the job to the lowest
bidder when his boss demanded he award the job to the highest bidder—a friend of hers from
college. Goran feels torn between his strong sense of fairness and his boss' demand. He is
experiencing - CORRECT ANSWER✔✔- cognitive dissonance.
All of the following influences on attitude formation are related to social learning EXCEPT -
CORRECT ANSWER✔✔- direct experience
You are a student in the College of Business at Citywide University, which recently
announced that all fees for students in the College of Engineering will double beginning next
semester. You believe in quality education at an affordable price and would like to attend the
protest rally with your best friends on Saturday, but you decide to attend a family wedding
instead. Your decision was likely based on which factor in the attitude-behavior link? -
CORRECT ANSWER✔✔- relevance
All of the following statements accurately describe work attitudes EXCEPT - CORRECT
ANSWER✔✔- Positive psychological climates are not enough to generate positive attitudes
or good performance.
Which of the following statements accurately describes job satisfaction? - CORRECT
ANSWER✔✔- Job satisfaction depends upon pay, the work itself, promotion opportunities,
supervision, and coworkers.
Which of the following measures the specific facets of job satisfaction? - CORRECT
ANSWER✔✔- Job Descriptive Index (JDI)
, To affect both job satisfaction and performance, rewards must be - CORRECT
ANSWER✔✔- contingent on individual performance.
All of the following statements accurately describe organizational citizenship behaviors
(OCBs) EXCEPT - CORRECT ANSWER✔✔- OCBs must be carefully managed since each
behavior significantly depletes employee energy.
Which of the following is an example of counterproductive work behavior (CWB)? -
CORRECT ANSWER✔✔- Natalia discovers a shortcut that saves her hours of time on
routine projects and keeps the discovery to herself.
Sydney is a single mother with two children, one of whom has a chronic medical condition.
Sydney says she stays at her job because it provides medical benefits she likely would not
receive at other companies. This is an example of ________ organizational commitment. -
CORRECT ANSWER✔✔- continuance
All of the following are major characteristics of a persuasive source EXCEPT - CORRECT
ANSWER✔✔- intelligence
People are more likely to be persuaded into an attitude change when - CORRECT
ANSWER✔✔- the tone of the message matches their mood.
A target uses the peripheral route to persuasion when - CORRECT ANSWER✔✔- she is
distracted.
Which of the following statements accurately describes emotions and moods? - CORRECT
ANSWER✔✔- Research has shown that emotions and cognitions are normal parts of
decision making
The best source for rating an individual's emotional intelligence is - CORRECT
ANSWER✔✔- a colleague.
