SCDC Practice Test 1140 Latest
Update
close corporation - Answer a corporation that does not offer its shares of stock for
public sale
Open corporations and close corporations offer limited liability but do not offer lower tax
rates.
9. Once you know your group's purpose, what should you do next?
A. Contribute in a useful way
B. Find out what people know about the subject
C. Volunteer a new idea
D. Agree on ground rules - Answer agree on ground rules. Once you know your group's
purpose, you can (as a group) lay some simple
ground rules for appropriate behavior during the discussion. Finding out what people
know about the
subject and contributing in a useful way occur later in the process. Volunteering a new
idea is a
discussion tool for contributing in an open-minded way.
12. A credit manager must write a letter of rejection to a credit applicant. To maintain
the customer's
patronage, the letter should
A. not mention the credit application.
B. state the bad news immediately.
C. be a formal letter of apology.
D. open with a positive statement. - Answer D
Open with a positive statement. An effective way to relay bad news in written form is to
present good
news, bad news, and then good news. This process would ease the blow of credit
rejection and help to
,create goodwill. No apology is necessary since the business is following routine
procedure and is not
responsible for the customer's credit rating. The bad news is presented after a positive
opening
statement. The credit application is the subject of the letter and must be mentioned.
13. As Kevin edits a professional report, he is not sure whether to italicize or
underscore a book title. To
obtain the correct information, Kevin should
A. identify the readers' preferences.
B. seek a coworker's opinion.
C. look up the information in a current dictionary.
D. refer to the appropriate publisher's style manual. - Answer 13. D
Refer to the appropriate publisher's style manual. To provide consistency throughout
written documents,
certain businesses or industries often follow a specific writing style, such as Associated
Press (AP) or
Chicago Manual. Each style varies and often uses different styles and standards. For
example, one style
may italicize book titles and another style may underscore book titles. Most style
publishers post style
information on their websites, as well as in physical manuals or reference books. The
best way to verify a
specific style or format is to consult the publisher's manual or website. Coworkers,
dictionaries, and
readers are not the most reliable sources for publishing styles and standards.
14. The opening sentences of an effective business letter should
A. be completely impersonal.
B. come right to the point.
C. always be formal.
D. avoid specific details. - Answer 14. B
Come right to the point. The opening paragraph of a business letter should explain the
, reason for writing
and come right to the point. Effective business letters do not waste the reader's time by
providing a lot of
unnecessary information, but they immediately come to the point and capture the
reader's attention. The
letter does not need to be formal, but it should contain specific details and have
personal appeal for the
reader.
17. Why do advertising agency account executives often participate in meetings and
problem-solving
groups?
A. To place ads in local newspapers
B. To schedule production facilities
C. To develop ad campaigns for clients
D. To write copy for promotional brochures - Answer 17. C
To develop ad campaigns for clients. Account executives often participate in meetings
with clients and
other advertising agency staff to develop ad campaigns for the clients. The purpose of
the meeting is to
identify the clients' advertising needs, discuss ways of satisfying those needs, and
design a successful
campaign. In many cases, there are problems to solve because the client may have a
limited advertising
budget or specific requirements for the campaign. Account executives usually do not
schedule production
facilities. Media buyers are responsible for placing ads. Copywriters write copy for
promotional brochures.
These activities often take place after the meeting phase in order to implement the ad
campaign.
18. It is important for employees to demonstrate a customer-service mindset when they
are
A. handling problems.
Update
close corporation - Answer a corporation that does not offer its shares of stock for
public sale
Open corporations and close corporations offer limited liability but do not offer lower tax
rates.
9. Once you know your group's purpose, what should you do next?
A. Contribute in a useful way
B. Find out what people know about the subject
C. Volunteer a new idea
D. Agree on ground rules - Answer agree on ground rules. Once you know your group's
purpose, you can (as a group) lay some simple
ground rules for appropriate behavior during the discussion. Finding out what people
know about the
subject and contributing in a useful way occur later in the process. Volunteering a new
idea is a
discussion tool for contributing in an open-minded way.
12. A credit manager must write a letter of rejection to a credit applicant. To maintain
the customer's
patronage, the letter should
A. not mention the credit application.
B. state the bad news immediately.
C. be a formal letter of apology.
D. open with a positive statement. - Answer D
Open with a positive statement. An effective way to relay bad news in written form is to
present good
news, bad news, and then good news. This process would ease the blow of credit
rejection and help to
,create goodwill. No apology is necessary since the business is following routine
procedure and is not
responsible for the customer's credit rating. The bad news is presented after a positive
opening
statement. The credit application is the subject of the letter and must be mentioned.
13. As Kevin edits a professional report, he is not sure whether to italicize or
underscore a book title. To
obtain the correct information, Kevin should
A. identify the readers' preferences.
B. seek a coworker's opinion.
C. look up the information in a current dictionary.
D. refer to the appropriate publisher's style manual. - Answer 13. D
Refer to the appropriate publisher's style manual. To provide consistency throughout
written documents,
certain businesses or industries often follow a specific writing style, such as Associated
Press (AP) or
Chicago Manual. Each style varies and often uses different styles and standards. For
example, one style
may italicize book titles and another style may underscore book titles. Most style
publishers post style
information on their websites, as well as in physical manuals or reference books. The
best way to verify a
specific style or format is to consult the publisher's manual or website. Coworkers,
dictionaries, and
readers are not the most reliable sources for publishing styles and standards.
14. The opening sentences of an effective business letter should
A. be completely impersonal.
B. come right to the point.
C. always be formal.
D. avoid specific details. - Answer 14. B
Come right to the point. The opening paragraph of a business letter should explain the
, reason for writing
and come right to the point. Effective business letters do not waste the reader's time by
providing a lot of
unnecessary information, but they immediately come to the point and capture the
reader's attention. The
letter does not need to be formal, but it should contain specific details and have
personal appeal for the
reader.
17. Why do advertising agency account executives often participate in meetings and
problem-solving
groups?
A. To place ads in local newspapers
B. To schedule production facilities
C. To develop ad campaigns for clients
D. To write copy for promotional brochures - Answer 17. C
To develop ad campaigns for clients. Account executives often participate in meetings
with clients and
other advertising agency staff to develop ad campaigns for the clients. The purpose of
the meeting is to
identify the clients' advertising needs, discuss ways of satisfying those needs, and
design a successful
campaign. In many cases, there are problems to solve because the client may have a
limited advertising
budget or specific requirements for the campaign. Account executives usually do not
schedule production
facilities. Media buyers are responsible for placing ads. Copywriters write copy for
promotional brochures.
These activities often take place after the meeting phase in order to implement the ad
campaign.
18. It is important for employees to demonstrate a customer-service mindset when they
are
A. handling problems.
