Exam (elaborations)

State Farm Estimatics Complete Study Guide Exam Questions with Detailed Answers

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State Farm Property Certification

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State Farm Estimatics Complete Study Guide Exam
Questions with Detailed Answers
CompetitivezBidsz-zCORRECTzANSWER-
Thezcompetitivezbidzprocesszrequireszthatztwozorzmorezrepairerszsubmitzcompetitivezestimateszor

"bids"zforzazspecificzrepairzjob.zThezamountzofzthezlow,zcompletezbidziszgenerallyzconsideredzto

bezthez"competitive"zpricezandziszusedzaszthezbasiszforzsettlement.zInzallzcases,zthezvehiclezowner

selectszthezfacilityzthatzwillzperformzrepairs.

PCPsz-zCORRECTzANSWER-StatezFarmzuseszazcontinuous

surveyzthatzgiveszrepairerszthezopportunityztozprovidezinformation

online.zThezrepairerzinformationziszusedztozdeterminezlaborzrateszandzmaterialzpricingzlevelszthat

reflectzprevailingzpriceszinzthatzarea.zPCPszarezdeterminedzbyzanalyzingzinformationzprovidedzby

repairerszthatzmeetzthezEquipment/CapabilitieszCriteriazlistedzonzthezRepairzFacilityzSurveyzform

SelectzServicezProgramz-zCORRECTzANSWER-
Inzsomezmarketzareas,zrepairerszhavezbeenzselectedztozparticipatezinzStatezFarm'szSelectzService

Program.zThezprogramziszdesignedztozenhancezclaimzservice,

increasezefficiency,zandzafford

customerszanzopportunityztozselectzqualifiedzrepairersztozinspectzandzestimatezvehiclezdamage

PaintlesszDentzrepairz-zCORRECTzANSWER-
PaintlesszDentzRepairz(PDR)ziszanzindustryzrecognizedzrepairzprocesszthatzinvolveszthezremoval

of

hailzdentszorzotherztypeszofzdamagezfromzmetalzexteriorzsurfacezpanelszwithoutzdisturbingzthe

vehicle'szfinish.zInzmostzcases,zthiszprocedurezinvolveszthezusezofzspecializedztoolsztozapply

pressureztozthezbacksidezofzthezpanelztozremovezsurfacezimperfections.zOtherztechniqueszmayzbe

usedztozrepairzdamagezfromztheztopsidezofzthezpanel,zdependingzonzthezsizezandzlocationzofzthe

damage.zByzusingzeitherzofztheseztechniques,ztheztechnicianziszableztozrestorezpanelzappearance

whichzeliminateszthezneedzforzrefinishingzthezpanel'szsurfacezarea.

, ThezPDRzprocessziszoftenzusedztozrepairzhailzdamagezorzotherzsimilarzdentszthatzoccurzwhenzan

outerzpanelzstrikesz(orziszstruckzby)zanzobjectzthatzhasznotzcompromisedzthezfinishzofzthezpanel.

Sincezthezouterzfinishzofzthezpanelzhasznotzbeenzdisturbed,zitzeliminateszthezrefinishingzprocess

andzmayzallowzforzrepairsztozbezcompletedzinzazmoreztimelyzandzcostzeffectivezmanner.

ICARz-zCORRECTzANSWER-InterzIndustryzConferencezonzAutozCollisionzRepair.

DeterminingzRepairzCostsz-zCORRECTzANSWER-
Thezpriceszwezpayzforzmostzrepairzoperationszwillzbezdeterminedzfromzprintedzorzelectronic

collisionzestimatingzguideszandzrepairzfacilityzsurveyzresults.zHowever,zitzisznotzpossiblezto

determinezthezcostzofzeveryzrepairzoperationzfromzthesezsources.zForzexample,zwhenzestimatingza

sheetzmetal

orzotherzrepairzoperation,zthezlaborzestimateziszbasedzonzjudgmentztime.zWhen

estimatingzjudgmentztime,zitzshouldzfollowzwhatziszcompetitivezinzthezlocalzmarketztozrepairzthe

vehiclezinzazqualityzmanner.

Estimatszarezbasedzonz-zCORRECTzANSWER-Estimateszwrittenzorzapprovedzby

StatezFarmzarezbasedzonzlaborzrateszandzrepairzcostsznotztozexceedzwhatziszchargedzbyzazmajorityzofzthezre
pairzmarketzinzazgivenzarea.

Contractszwithzrepairersz-zCORRECTzANSWER-
Wezdoznotzenterzintozcontractszwithzrepairerszonzindividualzrepairzjobszonzazfixedzorz"contract"

repairzjobzbasis.zWezpayzforzthezestimatedzcostzofzrepairzbasedzonzphysicalzdamagezcausedzasza

resultzofzthezloss.

FreightzChargesz-zCORRECTzANSWER-
Similarly,zifzfreightzchargeszarezsubmittedztozStatezFarmzforzpayment,zpaymentzshouldznormally

bezresisted.zFreightzchargeszareznot

consideredzaszpartzofzactualzrepairzcostszandzarezgenerallyzalignedzwithzanzexpensezazrepairerzorzdealershi
pzmayzincurzaszazresultzofzoperatingzthezrepairzfacilityzbusiness.zIfzazcircumstancezariseszthatzmayzwarrantz
additionalzconsideration,zlocal

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Institution: State Farm Property Certification
Course: State Farm Property Certification

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Uploaded on: October 11, 2024
Number of pages: 5
Written in: 2024/2025
Type: Exam (elaborations)
Contains: Questions & answers

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competitivezbids
selectzservicezprogram
contractszwithzrepairersz
oemzquality
state farm estimatics complete study guide exam qu

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State Farm Estimatics Complete Study Guide Exam Questions with Detailed Answers

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