Business technology questions &
correct answers.
what is meant by the term 'ICT' ANS - software and data used in a computer system
give 2 examples of information that a business might exchange with its customers using ICT ANS -
product information and customer service
explain 1 reason why a business decide to use software robots as a form of business technology ANS -
they can do repetitive tasks more quickly, accurately and tirelessly than humans
state 2 reasons why a business might decide to use cloud computing services such as those offered by
Google ANS - enables the business to access software on the internet as a service. a safe way of storing
and sharing data
definition of e-commerce ANS - the act of buying or selling a product using an electronic system
state 2 reasons why increasing number of retailers are using e-commerce ANS - reach a wider customer
base, more accessible to more potential customers
what is meant by 'digital communication' ANS - any exchange that transmits data in a digital form
state 1 reason why a business might use social media to communicate with customers ANS - faster
replies to any customer inquires
what is the definition of 'app'/'application' ANS - software developed specifically for use on computing
devices
state 2 reasons why a large company might decide to hold meetings with shareholders online ANS - the
company may be international, meaning shareholders in different countries, so it is more easier and
correct answers.
what is meant by the term 'ICT' ANS - software and data used in a computer system
give 2 examples of information that a business might exchange with its customers using ICT ANS -
product information and customer service
explain 1 reason why a business decide to use software robots as a form of business technology ANS -
they can do repetitive tasks more quickly, accurately and tirelessly than humans
state 2 reasons why a business might decide to use cloud computing services such as those offered by
Google ANS - enables the business to access software on the internet as a service. a safe way of storing
and sharing data
definition of e-commerce ANS - the act of buying or selling a product using an electronic system
state 2 reasons why increasing number of retailers are using e-commerce ANS - reach a wider customer
base, more accessible to more potential customers
what is meant by 'digital communication' ANS - any exchange that transmits data in a digital form
state 1 reason why a business might use social media to communicate with customers ANS - faster
replies to any customer inquires
what is the definition of 'app'/'application' ANS - software developed specifically for use on computing
devices
state 2 reasons why a large company might decide to hold meetings with shareholders online ANS - the
company may be international, meaning shareholders in different countries, so it is more easier and
