Business Essentials Chapter 13 -
Information Technology for Business
questions with answers.
information technology (IT) ANS - the various appliances and devices for creating, storing, exchanging,
and using information in diverse modes, including visual images, voice, multimedia, and business data.
E-commerce ANS - the use of the internet and other electronic means for retailing and business to
business transactions.
Creating Portable Offices: Providing Remote Access to Instant Information ANS - ex.- smartphones with
internet access, blackberries, PC-style office apps.
- 14 million subscribers to blackberry
- people no longer have to be at the office or one setting all the time to access info, they can do it from
their handheld devices. Makes it easier for employees, suppliers, and customers.
Enabling Better Service by Coordinating Remote Deliveries ANS - - furniture example
- avoids expensive in-between step of first shipping all the items to a central location.
Creating Leaner, More Efficient Organizations ANS - - truck example
- networks and technology take the place of many employees and also makes it more efficient and
simpler structures.
Enabling Increased Collaboration ANS - - devices help collaborations occur not only internally within a
firm, but also outside.
- allows not only one department to focus on something, but also the input of other departments
Enabling Global Exchange ANS - - web collaboration on a massive scale is essential for coordinating
design, testing, and construction while avoiding delays, holding down costs, and maintaining quality.
, Improving Management Processes ANS - - with databases, specialized software, and networks,
instantaneous information is accessible and useful to all levels of management.
- Enterprise Resource Planning (ERP): an information system for organizing and managing a firm's
activities across product lines, departments, and geographic locations.
- managers can better coordinate company-wide performance.
Mass Customization ANS - a principle in which companies produce in large volumes, but each unit
features the unique options the customer prefers.
- depend on an integrated network of information to coordinate all the activities among customers,
manufacturers, suppliers, and shippers.
Providing New Business Opportunities ANS - - google example
- big businesses: developing new products, offering new services, and reaching new clients.
- small business: sell directly to consumers (ex. eBay)
Improving the World and Our Lives ANS - - hospital and medical equipment
- imaging and small cameras
Internet ANS - a gigantic system of interconnected computers - more than 100 million computers in
over 100 countries.
hypertext transfer protocol (http) ANS - the communications protocol used for the world wide web, in
which related pieces of information on separate Web pages are connected using hyperlinks.
World Wide Web ANS - a branch of the internet consisting of interlinked hypertext documents, or
webpages
simple message transfer protocol (SMPT) ANS - the basic communication protocol used to send e-mail
post office protocol (pop) ANS - one of the basic communications protocols used to receive e-mail
Information Technology for Business
questions with answers.
information technology (IT) ANS - the various appliances and devices for creating, storing, exchanging,
and using information in diverse modes, including visual images, voice, multimedia, and business data.
E-commerce ANS - the use of the internet and other electronic means for retailing and business to
business transactions.
Creating Portable Offices: Providing Remote Access to Instant Information ANS - ex.- smartphones with
internet access, blackberries, PC-style office apps.
- 14 million subscribers to blackberry
- people no longer have to be at the office or one setting all the time to access info, they can do it from
their handheld devices. Makes it easier for employees, suppliers, and customers.
Enabling Better Service by Coordinating Remote Deliveries ANS - - furniture example
- avoids expensive in-between step of first shipping all the items to a central location.
Creating Leaner, More Efficient Organizations ANS - - truck example
- networks and technology take the place of many employees and also makes it more efficient and
simpler structures.
Enabling Increased Collaboration ANS - - devices help collaborations occur not only internally within a
firm, but also outside.
- allows not only one department to focus on something, but also the input of other departments
Enabling Global Exchange ANS - - web collaboration on a massive scale is essential for coordinating
design, testing, and construction while avoiding delays, holding down costs, and maintaining quality.
, Improving Management Processes ANS - - with databases, specialized software, and networks,
instantaneous information is accessible and useful to all levels of management.
- Enterprise Resource Planning (ERP): an information system for organizing and managing a firm's
activities across product lines, departments, and geographic locations.
- managers can better coordinate company-wide performance.
Mass Customization ANS - a principle in which companies produce in large volumes, but each unit
features the unique options the customer prefers.
- depend on an integrated network of information to coordinate all the activities among customers,
manufacturers, suppliers, and shippers.
Providing New Business Opportunities ANS - - google example
- big businesses: developing new products, offering new services, and reaching new clients.
- small business: sell directly to consumers (ex. eBay)
Improving the World and Our Lives ANS - - hospital and medical equipment
- imaging and small cameras
Internet ANS - a gigantic system of interconnected computers - more than 100 million computers in
over 100 countries.
hypertext transfer protocol (http) ANS - the communications protocol used for the world wide web, in
which related pieces of information on separate Web pages are connected using hyperlinks.
World Wide Web ANS - a branch of the internet consisting of interlinked hypertext documents, or
webpages
simple message transfer protocol (SMPT) ANS - the basic communication protocol used to send e-mail
post office protocol (pop) ANS - one of the basic communications protocols used to receive e-mail
