Questions & Answers
Human Resource Management - ANSWERSThe policies, practices, and systems that
influence employees behavior, attitudes, and performance.
Strategic HRM - ANSWERSAnalysis and design of work, HR planning, Recruiting,
Selection, Training and development, Performance management, Competition,
Employee relations.
Human Capital - ANSWERSAn organizations employees, described in terms of their
training, experience, judgment, intelligence, relationships, and insight.
Employee Rights - ANSWERSRight of free consent, privacy, freedom of conscience,
freedom of speech, and due process.
High Performance Work Systems - ANSWERSOrganizations that have the best
possible fit between their social system and technical systems.
Employee Empowerment - ANSWERSGiving employees responsibility and authority to
make decisions regarding all aspects of product development or customer service.
Outsourcing - ANSWERSThe practice of having another company provide services.
Offshoring - ANSWERSMoving operations from the country where a company is
headquartered to a country where pay rates are lower but necessary skills are available
E-HRM - ANSWERSThe processing and transmission of digitized HR info, especially
using computer networking and the internet.
Equal Employment oppurtunity - ANSWERSThe condition in which all individuals have
an equal chance for employment, regardless of their race, color, religion, sex, age,
disability, or national origin.
Equal Pay Act of 1963 - ANSWERSIf men and women in same organization are doing
equal work, must be paid equally.
Tittle VII of the Civil rights act of 1964 - ANSWERSProhibits employers from
discriminating against race, color, religion, sex, or national origin.
Equal Employment Opportunity Commission - ANSWERSGov organization that
investigates claims on discrimination.
, Disparate Treatment - ANSWERSDiffering treatment of individuals ex. don't hire woman
just cuz.
Disparate Impact - ANSWERSExclude a protected group from employment
opportunities.
Bona Fide Occupational Qualification - ANSWERSA necessary qualification for
performing a job.
Reasonable Accommodation - ANSWERSAn employer's obligation to do something to
enable an otherwise qualified person to perform a job.
Sexual Harassment - ANSWERSUnwelcome sexual advances as defined by the EEOC.
Osha Act and Administration - ANSWERSLabor department agency responsible for
inspecting employers, applying safety and health standards, and levying fines for
violation.
Job analysis - ANSWERSThe process of getting detailed information about jobs.
Job Description - ANSWERSA list of the tasks, duties, and responsibilities that a
particular job entails.
Job Specifications - ANSWERSA list of the knowledge, skills, abilities, and other
characteristics that an individual must have to perform a particular job.
Position Analysis Questionaire - ANSWERSA standardized job analysis questionaire
containing 194 questions about work behaviors, work conditions, and job characteristics
that apply to a wide variety of jobs.
Five Factors that make jobs more motivating - ANSWERSSkill variety, task identity, task
significance, autonomy, and feedback.
Job Enlargement - ANSWERSBroadening the types of tasks performed in a job.
Job Rotation - ANSWERSEnlarging jobs by moving employees among several different
jobs.
Flextime - ANSWERSA scheduling policy in which full time employees may choose
starting and ending times within guidelines specified by the organization.
Telework - ANSWERSDoing work away from a central office. ex. (home)
Forcasting - ANSWERSThe attempts to determine the supply of and demand for
various types of human resources to predict areas within the organization where there
will be labor shortages or surpluses.