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Exam (elaborations)

Priority Dispatch Exam Graded A+

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Priority Dispatch Exam Graded A+

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Priority Dispatch Exam Graded A+
A _________ could be a referring agency, an alarm company, or a person that
generally lacks personal, direct knowledge bet was asked or told be someone else to
summon help. - ANSWER-Fourth-party caller

A basic premise of the NIMS is that all incidents begin and end locally, so - ANSWER-
state and local authorities should maintain command of the incidents

A delay in response to an active assailant situation to increase casualties and greater
chaos and confusion - ANSWER-true

A procedure that has been highly defined, structured, and placed into a reference
system is known as a - ANSWER-protocol

A transmitter antenna is required to receive radio signals - ANSWER-false

A tuner is used to "tune into" a specific bandwidth signal. Each tuning point is commonly
called - ANSWER-a channel

A vehicle fire inside a home garage should be classified as a vehicle fire - ANSWER-
false

A wake-effect collision is a traffic collision directly involving one or more emergency
vehicles - ANSWER-false

Active listening requires the ETC to tune out distractions and focus on the caller's
message - ANSWER-true

Activity underload is a potential source of ETC stress - ANSWER-true

Airports typically have their own on-site fire/rescue response - ANSWER-true

All law enforcement/police calls are actual emergencies, regardless of whether they
come in over an emergency line or an administrative line - ANSWER-false

An ETC who is having flashbacks, bad dreams, and unwanted thoughts about a
disturbing call for more than four weeks is likely suffering from compassion fatigue -
ANSWER-false

An incident requiring HAZMAT response involves - ANSWER-the release or escape of
hazardous material

An unlawful attack or attempted attack upon another person is - ANSWER-an assault

, As an emergency telecommunicator, it is almost inevitable that you will deal with
incident-related distress at some point in your career - ANSWER-True

BLS response generally includes - ANSWER-airway positioning, CPR, splinting
dressing, and other initial first-aid care

Burnout is best described as - ANSWER-exhaustion (or inability to function normally)
resulting from a buildup of long-term stress

Call classification involves sorting and prioritizing calls for service based on incident
type and urgency - ANSWER-true

Cell phone networks are divided into specific areas called cells, each with its own -
ANSWER-antenna

Civil law exists to - ANSWER-resolve conflicts between individuals and /or organizations

Cognitive radio is also called a "smart" radio - ANSWER-true

Confidentiality breaches can result in legal action - ANSWER-true

Continuing dispatch education should be an integral component of any emergency
communication center's QA/QI program - ANSWER-True

Continuing dispatch education should provide ETCs with - ANSWER-ongoing
opportunities for practice and feedback

Diction refers to - ANSWER-the choice of words and phrases used to communicate

During a disaster, the ICS provides an important framework for - ANSWER-maintaining
command, managing resources, and coordinating efforts

Emergency agencies are typically response agencies - ANSWER-false

Emergency number calls can be broadly classified into requests for which three types of
services - ANSWER-law enforcement/police, fire/rescue, and emergency medical
services

ETC's are morally, and in many cases legally, obligated to - ANSWER-ensure
confidentiality of intimate/sensitive information about the caller/patient/victim

Every communication center should do a hazard analysis in order to - ANSWER-
determine what might be required if the PSAP is involved or affected be a disaster

Excited delirium is a very rare but potentially fatal condition that causes - ANSWER-
bizarre and aggressive behavior

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