NURSE LEADERSHIP PRACTICE QUESTIONS EXAM 1
1. What statement is true regarding decision making?
A) It is an analysis of a situation
B) It is closely related to evaluation
C) It involves choosing between courses of action
D) It is dependent upon finding the cause of a problem - Answers-Ans: C
Feedback: Decision making is a complex cognitive process often defined as choosing a
particular course of action. Problem solving is part of decision making and is a
systematic process that focuses on analyzing a difficult situation. Critical thinking,
sometimes referred to as reflective thinking, is related to evaluation and has a broader
scope than decision making and problem solving.
What is employee behavior best reinforced by?
A) Praise from a supervisor
B) An increase in their pay
C) A personally valued reward
D) Threat of punishment - Answers-Ans: C
Feedback: Each person is a unique individual who is motivated by different things. The
other options lack that element of personal value.
What is the best combination that characterizes the communication process?
A) Sender-receiver-message
B) Receiver-message-sender
C) Sender-message-receiver
D) Message-sender-receiver - Answers-Ans: C
Feedback: The combination that best characterizes the communication process is
senderñmessageñreceiver. The other options would result in the likelihood of
miscommunication.
1. Which is the first step in the time management process?
A. Completing the highest priority task
B. Allowing enough time for sufficient daily planning
C. Reprioritizing based on new information received
D. Delegating work that cannot be accomplished in a day - Answers-Ans: B
Feedback: Daily planning is essential if the manager is to manage by efficiency rather
than by crisis. The remaining options are steps that occur after that planning.
Max Weber, as part of the scientific management era, contributed immensely to the
development of organizational theory. Which statement is not representative of his
beliefs?
A) Bureaucracy could provide a rational basis for administrative decisions
B) Worker satisfaction was integral to productivity
,C) Organization charts could depict the hierarchy of authority
D) Impersonality of interpersonal relationships should exist in organizations - Answers-
Ans: B
Feedback:
Max Webers theories did not address worker satisfaction. The other options do
represent the Weber organizational theory.
When does communication have the greatest likelihood of being accurately interpreted?
A) More than one mode is used
B) Face-to-face communication is used
C) Written communication is used
D) The sender repeats the message using the same mode - Answers-Ans: A
Feedback: Using various communication methods in combination increases the
likelihood that everyone in the organization who needs to hear the message actually will
hear it. The other options are single methods.
What did motivational theorist Victor Vroom state?
A) Personal motivators could be separated from job satisfiers
B) People are motivated by three basic needs: achievement, affiliation, and power
C) A manager's assumptions about workers directly affect the intrinsic motivation of the
workers
D) Employees' expectations about their work environment or a certain event will affect
their behavior - Answers-Ans: D
Feedback: This theory is called Vroom's expectancy model.
1. Which represents the management functions that are incorporated into the
management process?
A) Planning, directing, organizing, staffing, and evaluating
B) Planning, organizing, staffing, directing, and controlling
C) Organizing, planning, staffing, directing, and evaluating
D) Organizing, staffing, planning, implementing, and controlling - Answers-Ans: B
Feedback:
Management functions include planning, organizing, staffing, directing, and controlling.
These are incorporated into what is known as the management process.
What is the advantage of recruiting from outside the organization?
A. Promotes long-term retention of employees
B. Tends to increase the number of candidates
C. Provides well-motivated candidates
D. Attracts well-qualified candidates - Answers-Ans: B
Feedback: recruiting from outside the organization provides an opportunity to increase
the pool of candidates for positions but is no guarantee that these canddidates will be
more qualified or motivated than those who come from within the organization.
,Which information is too much in flux to identify on an organizational chart?
A) Grapevine lines of communication
B) Line and staff authority
C) Span of control
D) Scalar chains - Answers-Ans: A
Feedback:
The grapevine lines of communication cannot be placed on an organizational chart
because they are constantly in flux. The remaining information is stable and so
identified on the chart.
Which statement best describes mentorship?
A) The intensity and duration of relationships are similar in mentorship and
preceptorship
B) Staff cannot be assigned to become mentors. It is a role voluntarily chosen by the
mentor
C) "Mentees" must be willing to put aside their personal goals and beliefs in an effort to
identify more closely with their mentor
D) Most nurses will have the opportunity for many mentor relationships during their
careers - Answers-Ans: B
Feedback:
The mentor makes a conscious decision to assist the protEgE in career development,
with the relationship usually lasting several years. The remaining statements are not
accurate regarding mentorships.
What would be the most helpful intervention to take to help a new RN adjust to the
professional nursing role?
A) Advise the new RN to avoid confrontations with doctors whenever possible
B) Advise the new RN that this is the real world not the textbook one
C) Be alert to signs and symptoms of the shock phase of role transition
D) Be alert to signs that the new RN has not shed nursing school values - Answers-Ans:
C
Feedback:
Managers should be alert to signs and symptoms of the shock phase of role transition.
Managers should also ensure that some of the new nurses values are supported and
encouraged so that work and academic values can blend. The remaining options do not
address the needs of the new RN appropriately.
A new graduate who began their nursing career 6 months ago and who completed
orientation 3 months ago is in what stage of professional development?
A) Experimentation
B) Entry
C) Mastery
D) Disengagement - Answers-Ans: B
, Feedback: the nurse is still in the entry stage and will be until necessary skills are
learned. It generally takes an extended period of time to obtain the skills necessary for
mastery. The remaining options are not relevant to this question.
2.) What does traditional management science focuses upon?
A) Meeting worker satisfaction
B) Delineating barriers to productivity
C) Using a laissez-faire approach
D) Encouraging employee participation - Answers-Ans: B
Feedback:
Classical, or traditional, management science focuses on production in the workplace
and on delineating organizational barriers to productivity. Little attention was given to
worker job satisfaction, and workers were assumed to be motivated solely by economic
rewards.
2. What is the reason that first and middle-level managers experience more
interruptions than higher-level managers?
A. They generally interact directly with a greater number of subordinates in daily
planning
B. They seldom have that clerical and secretarial help assigned to higher-level
managers
C. They are more social in nature and personal interactions
D. They are busier than higher-level managers - Answers-ANS: A
Feedback: frequent interruptions are common for first and middle-level managers, who
have a larger number of direct reports than do higher-level managers. The other options
are not generally true statements
What is the weakness of the traditional problem solving model?
A) Its need for implementation time
B) Its lack of a step requiring evaluation of results
C) Its failure to gather sufficient data
D) Its failure to evaluate alternatives - Answers-Ans: A
Feedback:
The traditional problem-solving model is less effective when time constraints are a
consideration. Decision making can occur without the full analysis required in problem
solving. Because problem solving attempts to identify the root problem in situations,
much time and energy are spent on identifying the real problem.
3. Which of the following statements is true regarding decision making?
A) Scientific methods provide identical decisions by different individuals for the
same problems
B) Decisions are greatly influenced by each person's value system
C) Personal beliefs can be adjusted for when the scientific approach to problem
solving is used
D) Past experience has little to do with the quality of the decision - Answers-Ans: B
1. What statement is true regarding decision making?
A) It is an analysis of a situation
B) It is closely related to evaluation
C) It involves choosing between courses of action
D) It is dependent upon finding the cause of a problem - Answers-Ans: C
Feedback: Decision making is a complex cognitive process often defined as choosing a
particular course of action. Problem solving is part of decision making and is a
systematic process that focuses on analyzing a difficult situation. Critical thinking,
sometimes referred to as reflective thinking, is related to evaluation and has a broader
scope than decision making and problem solving.
What is employee behavior best reinforced by?
A) Praise from a supervisor
B) An increase in their pay
C) A personally valued reward
D) Threat of punishment - Answers-Ans: C
Feedback: Each person is a unique individual who is motivated by different things. The
other options lack that element of personal value.
What is the best combination that characterizes the communication process?
A) Sender-receiver-message
B) Receiver-message-sender
C) Sender-message-receiver
D) Message-sender-receiver - Answers-Ans: C
Feedback: The combination that best characterizes the communication process is
senderñmessageñreceiver. The other options would result in the likelihood of
miscommunication.
1. Which is the first step in the time management process?
A. Completing the highest priority task
B. Allowing enough time for sufficient daily planning
C. Reprioritizing based on new information received
D. Delegating work that cannot be accomplished in a day - Answers-Ans: B
Feedback: Daily planning is essential if the manager is to manage by efficiency rather
than by crisis. The remaining options are steps that occur after that planning.
Max Weber, as part of the scientific management era, contributed immensely to the
development of organizational theory. Which statement is not representative of his
beliefs?
A) Bureaucracy could provide a rational basis for administrative decisions
B) Worker satisfaction was integral to productivity
,C) Organization charts could depict the hierarchy of authority
D) Impersonality of interpersonal relationships should exist in organizations - Answers-
Ans: B
Feedback:
Max Webers theories did not address worker satisfaction. The other options do
represent the Weber organizational theory.
When does communication have the greatest likelihood of being accurately interpreted?
A) More than one mode is used
B) Face-to-face communication is used
C) Written communication is used
D) The sender repeats the message using the same mode - Answers-Ans: A
Feedback: Using various communication methods in combination increases the
likelihood that everyone in the organization who needs to hear the message actually will
hear it. The other options are single methods.
What did motivational theorist Victor Vroom state?
A) Personal motivators could be separated from job satisfiers
B) People are motivated by three basic needs: achievement, affiliation, and power
C) A manager's assumptions about workers directly affect the intrinsic motivation of the
workers
D) Employees' expectations about their work environment or a certain event will affect
their behavior - Answers-Ans: D
Feedback: This theory is called Vroom's expectancy model.
1. Which represents the management functions that are incorporated into the
management process?
A) Planning, directing, organizing, staffing, and evaluating
B) Planning, organizing, staffing, directing, and controlling
C) Organizing, planning, staffing, directing, and evaluating
D) Organizing, staffing, planning, implementing, and controlling - Answers-Ans: B
Feedback:
Management functions include planning, organizing, staffing, directing, and controlling.
These are incorporated into what is known as the management process.
What is the advantage of recruiting from outside the organization?
A. Promotes long-term retention of employees
B. Tends to increase the number of candidates
C. Provides well-motivated candidates
D. Attracts well-qualified candidates - Answers-Ans: B
Feedback: recruiting from outside the organization provides an opportunity to increase
the pool of candidates for positions but is no guarantee that these canddidates will be
more qualified or motivated than those who come from within the organization.
,Which information is too much in flux to identify on an organizational chart?
A) Grapevine lines of communication
B) Line and staff authority
C) Span of control
D) Scalar chains - Answers-Ans: A
Feedback:
The grapevine lines of communication cannot be placed on an organizational chart
because they are constantly in flux. The remaining information is stable and so
identified on the chart.
Which statement best describes mentorship?
A) The intensity and duration of relationships are similar in mentorship and
preceptorship
B) Staff cannot be assigned to become mentors. It is a role voluntarily chosen by the
mentor
C) "Mentees" must be willing to put aside their personal goals and beliefs in an effort to
identify more closely with their mentor
D) Most nurses will have the opportunity for many mentor relationships during their
careers - Answers-Ans: B
Feedback:
The mentor makes a conscious decision to assist the protEgE in career development,
with the relationship usually lasting several years. The remaining statements are not
accurate regarding mentorships.
What would be the most helpful intervention to take to help a new RN adjust to the
professional nursing role?
A) Advise the new RN to avoid confrontations with doctors whenever possible
B) Advise the new RN that this is the real world not the textbook one
C) Be alert to signs and symptoms of the shock phase of role transition
D) Be alert to signs that the new RN has not shed nursing school values - Answers-Ans:
C
Feedback:
Managers should be alert to signs and symptoms of the shock phase of role transition.
Managers should also ensure that some of the new nurses values are supported and
encouraged so that work and academic values can blend. The remaining options do not
address the needs of the new RN appropriately.
A new graduate who began their nursing career 6 months ago and who completed
orientation 3 months ago is in what stage of professional development?
A) Experimentation
B) Entry
C) Mastery
D) Disengagement - Answers-Ans: B
, Feedback: the nurse is still in the entry stage and will be until necessary skills are
learned. It generally takes an extended period of time to obtain the skills necessary for
mastery. The remaining options are not relevant to this question.
2.) What does traditional management science focuses upon?
A) Meeting worker satisfaction
B) Delineating barriers to productivity
C) Using a laissez-faire approach
D) Encouraging employee participation - Answers-Ans: B
Feedback:
Classical, or traditional, management science focuses on production in the workplace
and on delineating organizational barriers to productivity. Little attention was given to
worker job satisfaction, and workers were assumed to be motivated solely by economic
rewards.
2. What is the reason that first and middle-level managers experience more
interruptions than higher-level managers?
A. They generally interact directly with a greater number of subordinates in daily
planning
B. They seldom have that clerical and secretarial help assigned to higher-level
managers
C. They are more social in nature and personal interactions
D. They are busier than higher-level managers - Answers-ANS: A
Feedback: frequent interruptions are common for first and middle-level managers, who
have a larger number of direct reports than do higher-level managers. The other options
are not generally true statements
What is the weakness of the traditional problem solving model?
A) Its need for implementation time
B) Its lack of a step requiring evaluation of results
C) Its failure to gather sufficient data
D) Its failure to evaluate alternatives - Answers-Ans: A
Feedback:
The traditional problem-solving model is less effective when time constraints are a
consideration. Decision making can occur without the full analysis required in problem
solving. Because problem solving attempts to identify the root problem in situations,
much time and energy are spent on identifying the real problem.
3. Which of the following statements is true regarding decision making?
A) Scientific methods provide identical decisions by different individuals for the
same problems
B) Decisions are greatly influenced by each person's value system
C) Personal beliefs can be adjusted for when the scientific approach to problem
solving is used
D) Past experience has little to do with the quality of the decision - Answers-Ans: B
