Dubai real estate part 2 Exam with
complete solutions 2024/2025
What is the process when a client calls? - ANSWER-Starts witn PF/Bayut- call-
call center ( lead is then logged) - agent ( if answered qualified, if not answered
lead remains new)
What are the lead types? - ANSWER-Tenant/ buyers
Seller/landlord
General lead
Marketing leads
How long do you have to call back a client and what happens? - ANSWER-1 hr
If I don't call back then it goes to lead mine
Also when I call back I have to manually qualify the lead
What happens of the client doesn't answer when you call back? - ANSWER-If they
don't answer the agent has 6 hrs to contact them again to register there needs
What happens if the client is no longer interested? - ANSWER-Then the agent
must manually disqualify the client
What happens once the agent registers RENTALS client needs and how long is
the duration? - ANSWER-The agent has 2 DAYS to link a property
What are registers needs? - ANSWER-Budget
Closing date
State ( Fire, Ice) meaning serious buyer or not
complete solutions 2024/2025
What is the process when a client calls? - ANSWER-Starts witn PF/Bayut- call-
call center ( lead is then logged) - agent ( if answered qualified, if not answered
lead remains new)
What are the lead types? - ANSWER-Tenant/ buyers
Seller/landlord
General lead
Marketing leads
How long do you have to call back a client and what happens? - ANSWER-1 hr
If I don't call back then it goes to lead mine
Also when I call back I have to manually qualify the lead
What happens of the client doesn't answer when you call back? - ANSWER-If they
don't answer the agent has 6 hrs to contact them again to register there needs
What happens if the client is no longer interested? - ANSWER-Then the agent
must manually disqualify the client
What happens once the agent registers RENTALS client needs and how long is
the duration? - ANSWER-The agent has 2 DAYS to link a property
What are registers needs? - ANSWER-Budget
Closing date
State ( Fire, Ice) meaning serious buyer or not