WATER TREATMENT EXAM ALL LATEST QUESTIONS AND
ANSWERS (GRADED A+)
What is an Enabler in Management? - ANSWER-The person who does the things necessary to
enable employees to do the best possible job.
What is an Engaged Employee? - ANSWER-An employee who has a strong emotional bond to
his or her organization and is commited to its objectives.
What is the Equity Theory? - ANSWER-Explains how people strive for fairness in the
workplace.
What is the ERG Theory? - ANSWER-Existence
Relatedness
Growth Needs
What are the Ethical Tests? - ANSWER-Considerations or guidelines to be addressed in
developed and evaluating ethical aspects of decison alternatives.
What is the Exception Principle? - ANSWER-Concept that supervisors should concentrate their
investagations on activities that deviate substantially from standards.
What is the Expectancy Theory? - ANSWER-Theory of motivation that holds that employees
perform better when they believe such efforts lead to desired rewards.
What is Extinction in Management? - ANSWER-Good behavior occurs less frequently or
disappears because it is not recognized.
What is Fair Treatment? - ANSWER-Impartial and appropriate actions taken that are free of
favoritism and bias.
What is the Employee Asssitance Programs (EAP)? - ANSWER-Company programs to help
employees with personal or work related problems that are interfering with job performance.
What are Emotional Intelligence Skills? - ANSWER-The ability to use your emotions
intelligently.
What is Electronic Brainstorming? - ANSWER-Using technology to share and evaluate ideas.
What is the Competitive Advantage? - ANSWER-The ability to out perform competitors by
increasing efficiency, quality, creativity, and responsiveness to customers and effectively using
employee talents.
What are Conceptual Skills? - ANSWER-The ability to obtain, interpret, and apply information.
What is Concurrent Control? - ANSWER-Correction action taken during the production or
delivery process to ensure that standards are being met.
,What are Conflict Resolution Styles? - ANSWER-Approaches to resolving conflict based on
weighing desired degrees of cooperativeness and assertiveness.
What are Consistency needs? - ANSWER-Being in harmony and free from variation and
contradiction.
What is a Constructive or Functional conflict? - ANSWER-The end result of conflict that is a
win win situation for all concerned.
What is Contingency Style Leadership? - ANSWER-No one leadership style is best the
appropriate style depends on a multitiude of factors.
What is a Contigent Workforce? - ANSWER-Part time, temporary, or contract employees who
work schedules dependent primarily on employee needs.
What is a Coporate Culture? - ANSWER-Set of shared purposes, values, and beliefs that
employees hold about their organization.
What is Corporate Social Responsibility (CSR)? - ANSWER-A notion that organizations
consider the interests of all stake holders.
What is a Critical Incident Method? - ANSWER-Supervisors record specific examples of
outstanding and below average performance on the part of each employee.
What is a Decision Criteria? - ANSWER-Standards or measures to use in evaluating alternatives.
What is the Decision Making Process? - ANSWER-A systematic, step by step process to aid in
choosing the best alternative.
What is a Directive in management? - ANSWER-The communication approach in which a
supervisor conveys to employees what, how, and why something is to be accomplished.
What is a Directive Interview? - ANSWER-Interview approach in which the interviewer guides
the discussion along a predetermined course.
What is Discipline Without Punishment? - ANSWER-Displinary approach that uses coaching
and counseling as preliminary steps and a paid decision making leave that allows employees to
decide whether to improve and stay or quit.
What is a Division Of Work (Specialization)? - ANSWER-Dividing work into components and
specilized tasks to improve efficiency and output.
What is Dysfuctional Conflict? - ANSWER-Conflict that arises when communication between
individuals breakdown and the lack of teamwork causes the team to stray from its chosen path.
What is Casade in management? - ANSWER-Rapidly engaging supervisors and employees at all
levels of an organization in education, training, and the establishment of clear accountability for
change processes and tasks.
What is the Baldrige Quality Award? - ANSWER-Americans highest quality award.
, What is a Autocratic Supervision (Authoritarian)? - ANSWER-The supervisory style that relies
on formal authority, threats, pressure and close control.
What is the Project Management Type Organizational Structure? - ANSWER-A hybrid sturcture
in which regular, functional departments coexit with project teams made up of people from
different departments.
What are the Quantative/Systems approaches? - ANSWER-A field of management study that
uses math modeling as a foundation.
What is a Qualified Disabled Individual? - ANSWER-Defined by the Americans With
Disabilities Act (ADAD) as someone with a disibility who can preform the essential components
of a job with or without reasonable accommodation.
What is the Realistic Organizational Preview (ROP)? - ANSWER-Sharing information by an
interviewer with a job applicant concerning the misson, values, and direction of the organization.
What is Reciprocity Reflex? - ANSWER-The rule that one good turn deserves another in return,
What is RIF? - ANSWER-Reduction of Force.
What is (JIT) Just In Time (Inventory - Control System)? - ANSWER-A system for scheduling
materials to arrive precisely when they are needed in the production process.
What is the Scientific Management Approach? - ANSWER-School of management focusing on
determining the most efficient ways to increase output and productivity.
What is Self Directed (self managed) Work Teams (SDWTs)? - ANSWER-Employee groups
that are given wide latitude and considerable authority to make many of their own job-related
decisions.
What are Semantics? - ANSWER-The multiple meanings of words. I.E. Destination and Last
Stop.
What is Servant Leadership? - ANSWER-The notion that the needs of followers are looked after
so they can be the best they can be.
What is the (SHRM) Society For Human Resources Management? - ANSWER-A professional
organization for HR professionals.
What is the Span Of Management Principle? - ANSWER-A principle that there is an upper limit
to the number of subordinates a supervisor can manage effectively.
What is a Special Interest Group? - ANSWER-The grouping of employees that exists to
accomplish something as a group that would not likely be pursed individually.
What is Total Quality Management (TQM)? - ANSWER-An organizational approach involving
all employees to satisfy customers by continually improving goods and services.
ANSWERS (GRADED A+)
What is an Enabler in Management? - ANSWER-The person who does the things necessary to
enable employees to do the best possible job.
What is an Engaged Employee? - ANSWER-An employee who has a strong emotional bond to
his or her organization and is commited to its objectives.
What is the Equity Theory? - ANSWER-Explains how people strive for fairness in the
workplace.
What is the ERG Theory? - ANSWER-Existence
Relatedness
Growth Needs
What are the Ethical Tests? - ANSWER-Considerations or guidelines to be addressed in
developed and evaluating ethical aspects of decison alternatives.
What is the Exception Principle? - ANSWER-Concept that supervisors should concentrate their
investagations on activities that deviate substantially from standards.
What is the Expectancy Theory? - ANSWER-Theory of motivation that holds that employees
perform better when they believe such efforts lead to desired rewards.
What is Extinction in Management? - ANSWER-Good behavior occurs less frequently or
disappears because it is not recognized.
What is Fair Treatment? - ANSWER-Impartial and appropriate actions taken that are free of
favoritism and bias.
What is the Employee Asssitance Programs (EAP)? - ANSWER-Company programs to help
employees with personal or work related problems that are interfering with job performance.
What are Emotional Intelligence Skills? - ANSWER-The ability to use your emotions
intelligently.
What is Electronic Brainstorming? - ANSWER-Using technology to share and evaluate ideas.
What is the Competitive Advantage? - ANSWER-The ability to out perform competitors by
increasing efficiency, quality, creativity, and responsiveness to customers and effectively using
employee talents.
What are Conceptual Skills? - ANSWER-The ability to obtain, interpret, and apply information.
What is Concurrent Control? - ANSWER-Correction action taken during the production or
delivery process to ensure that standards are being met.
,What are Conflict Resolution Styles? - ANSWER-Approaches to resolving conflict based on
weighing desired degrees of cooperativeness and assertiveness.
What are Consistency needs? - ANSWER-Being in harmony and free from variation and
contradiction.
What is a Constructive or Functional conflict? - ANSWER-The end result of conflict that is a
win win situation for all concerned.
What is Contingency Style Leadership? - ANSWER-No one leadership style is best the
appropriate style depends on a multitiude of factors.
What is a Contigent Workforce? - ANSWER-Part time, temporary, or contract employees who
work schedules dependent primarily on employee needs.
What is a Coporate Culture? - ANSWER-Set of shared purposes, values, and beliefs that
employees hold about their organization.
What is Corporate Social Responsibility (CSR)? - ANSWER-A notion that organizations
consider the interests of all stake holders.
What is a Critical Incident Method? - ANSWER-Supervisors record specific examples of
outstanding and below average performance on the part of each employee.
What is a Decision Criteria? - ANSWER-Standards or measures to use in evaluating alternatives.
What is the Decision Making Process? - ANSWER-A systematic, step by step process to aid in
choosing the best alternative.
What is a Directive in management? - ANSWER-The communication approach in which a
supervisor conveys to employees what, how, and why something is to be accomplished.
What is a Directive Interview? - ANSWER-Interview approach in which the interviewer guides
the discussion along a predetermined course.
What is Discipline Without Punishment? - ANSWER-Displinary approach that uses coaching
and counseling as preliminary steps and a paid decision making leave that allows employees to
decide whether to improve and stay or quit.
What is a Division Of Work (Specialization)? - ANSWER-Dividing work into components and
specilized tasks to improve efficiency and output.
What is Dysfuctional Conflict? - ANSWER-Conflict that arises when communication between
individuals breakdown and the lack of teamwork causes the team to stray from its chosen path.
What is Casade in management? - ANSWER-Rapidly engaging supervisors and employees at all
levels of an organization in education, training, and the establishment of clear accountability for
change processes and tasks.
What is the Baldrige Quality Award? - ANSWER-Americans highest quality award.
, What is a Autocratic Supervision (Authoritarian)? - ANSWER-The supervisory style that relies
on formal authority, threats, pressure and close control.
What is the Project Management Type Organizational Structure? - ANSWER-A hybrid sturcture
in which regular, functional departments coexit with project teams made up of people from
different departments.
What are the Quantative/Systems approaches? - ANSWER-A field of management study that
uses math modeling as a foundation.
What is a Qualified Disabled Individual? - ANSWER-Defined by the Americans With
Disabilities Act (ADAD) as someone with a disibility who can preform the essential components
of a job with or without reasonable accommodation.
What is the Realistic Organizational Preview (ROP)? - ANSWER-Sharing information by an
interviewer with a job applicant concerning the misson, values, and direction of the organization.
What is Reciprocity Reflex? - ANSWER-The rule that one good turn deserves another in return,
What is RIF? - ANSWER-Reduction of Force.
What is (JIT) Just In Time (Inventory - Control System)? - ANSWER-A system for scheduling
materials to arrive precisely when they are needed in the production process.
What is the Scientific Management Approach? - ANSWER-School of management focusing on
determining the most efficient ways to increase output and productivity.
What is Self Directed (self managed) Work Teams (SDWTs)? - ANSWER-Employee groups
that are given wide latitude and considerable authority to make many of their own job-related
decisions.
What are Semantics? - ANSWER-The multiple meanings of words. I.E. Destination and Last
Stop.
What is Servant Leadership? - ANSWER-The notion that the needs of followers are looked after
so they can be the best they can be.
What is the (SHRM) Society For Human Resources Management? - ANSWER-A professional
organization for HR professionals.
What is the Span Of Management Principle? - ANSWER-A principle that there is an upper limit
to the number of subordinates a supervisor can manage effectively.
What is a Special Interest Group? - ANSWER-The grouping of employees that exists to
accomplish something as a group that would not likely be pursed individually.
What is Total Quality Management (TQM)? - ANSWER-An organizational approach involving
all employees to satisfy customers by continually improving goods and services.
