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Test Bank Solution Manual for Servicenow Graded A+

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Test Bank Solution Manual for Servicenow Graded A+ What links the application Service to the underlying technologies - Answers Application Service Software Model What Links the application Service to the underlying Technologies - Answers Application Software Model When a business application is approved, a record is created in the business application table. What is the state of the business application at this point? - Answers Implementing Stephen is attempting to summarize for the customer how all of the applications that support APM are brought together. From the bottom up, what ServiceNow Application supports the first layer of CI Inventory - Answers Discovery What is the guiding framework that a project team should use when designing the APM architecture - Answers CSDM APM combines with several ServiceNow Technologies to provide a comprehensive view of your customer's application portfolio. Why would a customer want to utilize information from ServiceNow Service mapping - Answers - Identify your customer's application underlying technologies -Identify your customer's application service What information does Hardware Asset Management provide to support decisions about business applications and application services - Answers Hardware lifecycle What is the name of the basic plugin for the APM Application - Answers Application Portfolio Management Which portal is the best data source to capture strategies, goals, and capabilities - Answers Business Planning Portal What key components of ServiceNow does APM Leverage? - Answers Discovery Service Mapping Application Services What is the value of managing application using ServiceNow - Answers Allows data collection and visualization without manual effort What would enterprise architects be interested in APM outcomes - Answers Understand the landscape of technology standards and lifecycle plans View business capabilities support by applications Which of the following represents the granular licensable version of the software and is used to calculate the technology risk? - Answers Lifecycle Full Version APM interfaces with Software Asset Management to pull this application data - Answers Production Classification Software Model Data Lifecycle Data What customer stakeholder group would be interested in knowing the business value and health of applications? - Answers Application Owners What role is needed that would grant access to create bubble charts setup up application classification attributes and assessment indicators - Answers a. Sn__admin What does the load application indicators and compute application scores job do - Answers Generates scores for all indicators and business applications across all profiles What relationship type is used to describe a relationship between a business capability and business application - Answers Provides: Provides by What are the stages of the APM Rationalization - Answers Identify, Measure , Evaluate, Decide, Take Action What are the business problems that customers are trying to resolve by utilizing Application portfolio Management - Answers Gain a comprehensive understanding of business applications in the organization Identify redundancies and decrease budgetary costs How many levels does the capability hierarchy support in its series - Answers 6 When you approve a retire a business application request, which system property determines whether a project or a demand is created? - Answers Sn_eBusinessApplicationTaskType Software model, hardware model, and their respective data is provided automatically when what which applications are implemented? - Answers Hardware Assets Management Professional Software Asset Management Professional The Retail Exchange Company has all of their applications in a single system of record and ownership has been established. Which level of the maturity model are they in right now? - Answers Level 1 What are the three segments of the business application Costing Model - Answers Business units Business Applications It Shares Services If a customer ask you how ServiceNow's Service mapping application works in order to support APM. How would you explain it? - Answers Provides Software entitlements through a top down approach What ServiceNow feature does APM integrate with to allow APM users to register new business applications? - Answers Service Catalog Which attributes can be used to categorize business applications? - Answers Application Family Portfolio Category Business Unit What are the four sections of the APM portal home page that is aligned to TOGAF - Answers Information Portfolio Application Portfolio Business Portfolio Technology Portfolio Looking to achieve basic rationalization including application scoring. What APM maturity level does this align to - Answers Level 2 What is the overall score range that a business application could have - Answers 1-10 What job will generate scores for all indicators and business applications across all profiles - Answers Load application Indicators and compute application scores What is the system name of the business application table - Answers a. CMDB_CI_business _app 4 levels of APM Maturity levels - Answers Applications under management Basic Rationalization Continuously Optimized Portfolio Advanced Rationalization

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Test Bank Solution Manual for Servicenow Graded A+

What links the application Service to the underlying technologies - Answers Application Service Software
Model

What Links the application Service to the underlying Technologies - Answers Application Software Model

When a business application is approved, a record is created in the business application table. What is
the state of the business application at this point? - Answers Implementing

Stephen is attempting to summarize for the customer how all of the applications that support APM are
brought together. From the bottom up, what ServiceNow Application supports the first layer of CI
Inventory - Answers Discovery

What is the guiding framework that a project team should use when designing the APM architecture -
Answers CSDM

APM combines with several ServiceNow Technologies to provide a comprehensive view of your
customer's application portfolio. Why would a customer want to utilize information from ServiceNow
Service mapping - Answers - Identify your customer's application underlying technologies

-Identify your customer's application service

What information does Hardware Asset Management provide to support decisions about business
applications and application services - Answers Hardware lifecycle

What is the name of the basic plugin for the APM Application - Answers Application Portfolio
Management

Which portal is the best data source to capture strategies, goals, and capabilities - Answers Business
Planning Portal

What key components of ServiceNow does APM Leverage? - Answers Discovery

Service Mapping

Application Services

What is the value of managing application using ServiceNow - Answers Allows data collection and
visualization without manual effort

What would enterprise architects be interested in APM outcomes - Answers Understand the landscape
of technology standards and lifecycle plans

View business capabilities support by applications

Which of the following represents the granular licensable version of the software and is used to
calculate the technology risk? - Answers Lifecycle Full Version

, APM interfaces with Software Asset Management to pull this application data - Answers Production
Classification

Software Model Data

Lifecycle Data

What customer stakeholder group would be interested in knowing the business value and health of
applications? - Answers Application Owners

What role is needed that would grant access to create bubble charts setup up application classification
attributes and assessment indicators - Answers a. Sn_apm.apm_admin

What does the load application indicators and compute application scores job do - Answers Generates
scores for all indicators and business applications across all profiles

What relationship type is used to describe a relationship between a business capability and business
application - Answers Provides: Provides by

What are the stages of the APM Rationalization - Answers Identify, Measure , Evaluate, Decide, Take
Action

What are the business problems that customers are trying to resolve by utilizing Application portfolio
Management - Answers Gain a comprehensive understanding of business applications in the
organization



Identify redundancies and decrease budgetary costs

How many levels does the capability hierarchy support in its series - Answers 6

When you approve a retire a business application request, which system property determines whether a
project or a demand is created? - Answers Sn_apm.retireBusinessApplicationTaskType

Software model, hardware model, and their respective data is provided automatically when what which
applications are implemented? - Answers Hardware Assets Management Professional

Software Asset Management Professional

The Retail Exchange Company has all of their applications in a single system of record and ownership has
been established. Which level of the maturity model are they in right now? - Answers Level 1

What are the three segments of the business application Costing Model - Answers Business units

Business Applications

It Shares Services

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