CVS Pharmacy Technician UPDATED
Actual Questions and CORRECT Answers
Blue Trash Bags - CORRECT ANSWER✔✔- PHI (Personal Health Information) and PII
(Personally Identifiable Information)- name, address, DOB, social security number,
prescription number, and any medical information
PII - CORRECT ANSWER✔✔- Personally Identifiable Information
PHI - CORRECT ANSWER✔✔- Personal Health Information
Green Trash Bags - CORRECT ANSWER✔✔- Empty amber viles, prescription bottles, and
boxes.
Clear Bags - CORRECT ANSWER✔✔- Regular garbage.
HIPAA - CORRECT ANSWER✔✔- A privacy act that helps maintain privacy and security
of the PHI of patients.
DAW Codes - CORRECT ANSWER✔✔- Dispense as Written. 3 main codes we see in the
pharmacy.
DAW 0 - CORRECT ANSWER✔✔- No product selection indicated.
DAW 1 - CORRECT ANSWER✔✔- Substitution not allowed by prescriber.
DAW 2 - CORRECT ANSWER✔✔- Patient requested product dispensed.
Out of Stock Scans - CORRECT ANSWER✔✔- Completed every Saturday (the day before
order day). Done to verify what we actually have in stock and what we don't.
, What you must do before placing an order - CORRECT ANSWER✔✔- Complete all Rx
Return to Stock (because you might have it)
Processed overstock, damaged, or outdated items (because it may look like you have more
than you actually do)
Straighten and face the pharmacy (things may be there but misplaced).
What you must do to ensure an accurate order - CORRECT ANSWER✔✔- Cycle counts,
Label Maintenance, Out of Stock Scans, and Review Reports must be performed consistently
and accurately.
Cycle Counts - CORRECT ANSWER✔✔- Reports generated in the RF machine to ensure
we have the correct amount of medication on hand.
2 types of Cycle Counts - CORRECT ANSWER✔✔- Store Initiated and System Generated
Store Initiated - CORRECT ANSWER✔✔- When you notice a shortage of medication and
input it into the RF machine manually.
System Generated - CORRECT ANSWER✔✔- A report that generates every day and must
be completed by 10AM
TIL - CORRECT ANSWER✔✔- Target Inventory Level- necessary to create value for your
store and the patients.
BOH - CORRECT ANSWER✔✔- Balance on Hand- the quantity of drugs in the pharmacy.
BOO - CORRECT ANSWER✔✔- Balance on Order- how much of a product you want to
order.
Low BOH - CORRECT ANSWER✔✔- If your BOH is low, an order will be needed so that
it meets the amount of drugs your store needs for the patients.
Actual Questions and CORRECT Answers
Blue Trash Bags - CORRECT ANSWER✔✔- PHI (Personal Health Information) and PII
(Personally Identifiable Information)- name, address, DOB, social security number,
prescription number, and any medical information
PII - CORRECT ANSWER✔✔- Personally Identifiable Information
PHI - CORRECT ANSWER✔✔- Personal Health Information
Green Trash Bags - CORRECT ANSWER✔✔- Empty amber viles, prescription bottles, and
boxes.
Clear Bags - CORRECT ANSWER✔✔- Regular garbage.
HIPAA - CORRECT ANSWER✔✔- A privacy act that helps maintain privacy and security
of the PHI of patients.
DAW Codes - CORRECT ANSWER✔✔- Dispense as Written. 3 main codes we see in the
pharmacy.
DAW 0 - CORRECT ANSWER✔✔- No product selection indicated.
DAW 1 - CORRECT ANSWER✔✔- Substitution not allowed by prescriber.
DAW 2 - CORRECT ANSWER✔✔- Patient requested product dispensed.
Out of Stock Scans - CORRECT ANSWER✔✔- Completed every Saturday (the day before
order day). Done to verify what we actually have in stock and what we don't.
, What you must do before placing an order - CORRECT ANSWER✔✔- Complete all Rx
Return to Stock (because you might have it)
Processed overstock, damaged, or outdated items (because it may look like you have more
than you actually do)
Straighten and face the pharmacy (things may be there but misplaced).
What you must do to ensure an accurate order - CORRECT ANSWER✔✔- Cycle counts,
Label Maintenance, Out of Stock Scans, and Review Reports must be performed consistently
and accurately.
Cycle Counts - CORRECT ANSWER✔✔- Reports generated in the RF machine to ensure
we have the correct amount of medication on hand.
2 types of Cycle Counts - CORRECT ANSWER✔✔- Store Initiated and System Generated
Store Initiated - CORRECT ANSWER✔✔- When you notice a shortage of medication and
input it into the RF machine manually.
System Generated - CORRECT ANSWER✔✔- A report that generates every day and must
be completed by 10AM
TIL - CORRECT ANSWER✔✔- Target Inventory Level- necessary to create value for your
store and the patients.
BOH - CORRECT ANSWER✔✔- Balance on Hand- the quantity of drugs in the pharmacy.
BOO - CORRECT ANSWER✔✔- Balance on Order- how much of a product you want to
order.
Low BOH - CORRECT ANSWER✔✔- If your BOH is low, an order will be needed so that
it meets the amount of drugs your store needs for the patients.
