Chapter 10 Leading Managing and Delegating Questions And
Answers
What is care coordination? - correct answers The deliberate organization of patient care activities
between two or more participants involved in a patient's care to facilitate the appropriate delivery of
health care services
The ability to direct or motivate a person or group to achieve set goals is called?
A. Leadership
B. Dictatorship
C. Counselor
D. Guidance - correct answers A. Leadership
What is explicit power? - correct answers Power obtained by virtue of a person's position
What is implied power? - correct answers Power due to other factors, such as personality
What is emotional intelligence? - correct answers The ability or skill to be intelligent about emotions
(your own and others)
What are the four attributes to emotional intelligece? - correct answersSelf management, self
awareness, social awareness, relationship management
In ____________ __________________ you are able to control impulsive feelings, behaviors, manage
emotions in healthy ways, take initiative, follow through on commitments and adapt to changing
circumstances.
A. Self-management
B. Self-awareness
C. Social awareness
D. Relationship management - correct answersA. Self-management
, In _______ ________________ you recognize your own emotions and how they affect your thoughts
and behavior. You know your strengths and weaknesses and have self-confidence.
A. Self-management
B. Self-awareness
C. Social awareness
D. Relationship management - correct answersB. Self-awareness
In _________ ______________________ you have empathy. You can understand the emotions, needs,
and concerns of other people; pick up on emotional cues; feel comfortable socially; and recognize the
power dynamics in a group or organization.
A. Self-management
B. Self-awareness
C. Social awareness
D. Relationship management - correct answersC. Social awareness
In __________ ______________ you know how to develop and maintain good relationships,
communicate clearly, inspire and influence others, work well in a team and manage conflict.
A. Self-management
B. Self-awareness
C. Social awareness
D. Relationship management - correct answersD. Relationship management
What is autocratic leadership? - correct answersAKA Directive or authoritarian leadership; The leader
exerts complete control.
Answers
What is care coordination? - correct answers The deliberate organization of patient care activities
between two or more participants involved in a patient's care to facilitate the appropriate delivery of
health care services
The ability to direct or motivate a person or group to achieve set goals is called?
A. Leadership
B. Dictatorship
C. Counselor
D. Guidance - correct answers A. Leadership
What is explicit power? - correct answers Power obtained by virtue of a person's position
What is implied power? - correct answers Power due to other factors, such as personality
What is emotional intelligence? - correct answers The ability or skill to be intelligent about emotions
(your own and others)
What are the four attributes to emotional intelligece? - correct answersSelf management, self
awareness, social awareness, relationship management
In ____________ __________________ you are able to control impulsive feelings, behaviors, manage
emotions in healthy ways, take initiative, follow through on commitments and adapt to changing
circumstances.
A. Self-management
B. Self-awareness
C. Social awareness
D. Relationship management - correct answersA. Self-management
, In _______ ________________ you recognize your own emotions and how they affect your thoughts
and behavior. You know your strengths and weaknesses and have self-confidence.
A. Self-management
B. Self-awareness
C. Social awareness
D. Relationship management - correct answersB. Self-awareness
In _________ ______________________ you have empathy. You can understand the emotions, needs,
and concerns of other people; pick up on emotional cues; feel comfortable socially; and recognize the
power dynamics in a group or organization.
A. Self-management
B. Self-awareness
C. Social awareness
D. Relationship management - correct answersC. Social awareness
In __________ ______________ you know how to develop and maintain good relationships,
communicate clearly, inspire and influence others, work well in a team and manage conflict.
A. Self-management
B. Self-awareness
C. Social awareness
D. Relationship management - correct answersD. Relationship management
What is autocratic leadership? - correct answersAKA Directive or authoritarian leadership; The leader
exerts complete control.
