Four Step Development Model - answer-Identify training needs, Design a course
curriculum, Implement the curriculum, Evaluate the course.
Changes in Training Needs are influenced by: - answer-Governing bodies,
Stakeholders, Internal evaluations, Changes in National standards, Events.
When it's apparent that a change in a training program or operational facet is
required, the department must perform a... - answer-Needs analysis
The processes that are available to the instructor for identifying needs include... -
answer-Needs analysis, JPR's, Task Analysis, Cost/Benefit analysis
Needs analysis should determine how current services differ from - answer-New
Requirements
Needs analysis identifies what - answer-Current knowledge levels, If a need exists,
People or groups in need and the Methods to achieve the changes.
Various research methods used to determine needs for a training course are: -
answer-Pretests / Training History / Pre-requisites / Records
A good thing for instructors to know before proceeding with course development is:
- answer-The current knowledge and skill levels of dept. members.
Records and reports are what type of data? - answer-Raw
JPR stands for - answer-Job Performance Requirement
The hands on end point around which instructors design a curriculum. - answer-JPR
The best way for the instructor to understand what skills need to be included is to
do a... - answer-Task Analysis
The two methods for Task analysis are - answer-Formal and Informal
An example of a formal task analysis is - answer-Opinion Polls
Informal Task analysis can be done at the scene - answer-True
The most often used organizational model for task analysis - answer-Sequential
Decisions made before performing a step in a skill often depend on two key points.
They are: - answer-Safety and Cause /Effect.
Weighing the cost of creating a curriculum internally vs. buying it or hiring out the
course describes: - answer-Cost Benefit Analysis