BUS QUIZ
________ allows foreign firms to sell in restricted markets while using the design of the original designer.
C) Licensing - correct answer ✔✔
By changing their ________ environment, firms locate themselves near to or far away from natural
resources.
C) physical - correct answer ✔✔
The portion of a firm's environment that has to do with the operating structure that the firm encounters
when globalizing is called the ________ environment.
D) task - correct answer ✔✔
The ________ environment facing globalizing corporations refers to cultural factors such as language,
business customs, customer preferences, and patterns of communication.
B) social - correct answer ✔✔
________ produce their products and ship them internationally.
A) Exporters - correct answer ✔✔
The model for the Baldrige consists of ________ interrelated categories that compose the organizational
system for performance.
A) four - correct answer ✔✔
The basis of the Baldrige model is ________.
, B) information and analysis - correct answer ✔✔
Which of the following categories is not a criterion for the Malcolm Baldrige Award?
A) Internet competencies - correct answer ✔✔
Which of the following Baldrige criteria is used to evaluate the extent to which top management is
personally involved in creating and reinforcing goals, values, directions, and customer involvement?
B) leadership - correct answer ✔✔
Which of the following Baldrige criteria requires the applicant to outline what the firm is doing to fulfill
its responsibility as a corporate citizen?
D) leadership - correct answer ✔✔
Which of the following Baldrige criteria focuses on how a firm assesses the relative importance of
product or service features?
C) customer focus - correct answer ✔✔
Which of the following Baldrige criteria involves developing an internal environment conducive to full
participation and personal growth, including human resources development?
A) workforce focus - correct answer ✔✔
Which of the following Baldrige criteria examines key aspects such as customer focus in design, work
system, design for services and products, support processes, and processes relating to partners?
E) operations focus - correct answer ✔✔
What is the first step for a firm applying for the Baldrige award?
D) eligibility determination - correct answer ✔✔
What is the main purpose of a Baldrige site visit?
________ allows foreign firms to sell in restricted markets while using the design of the original designer.
C) Licensing - correct answer ✔✔
By changing their ________ environment, firms locate themselves near to or far away from natural
resources.
C) physical - correct answer ✔✔
The portion of a firm's environment that has to do with the operating structure that the firm encounters
when globalizing is called the ________ environment.
D) task - correct answer ✔✔
The ________ environment facing globalizing corporations refers to cultural factors such as language,
business customs, customer preferences, and patterns of communication.
B) social - correct answer ✔✔
________ produce their products and ship them internationally.
A) Exporters - correct answer ✔✔
The model for the Baldrige consists of ________ interrelated categories that compose the organizational
system for performance.
A) four - correct answer ✔✔
The basis of the Baldrige model is ________.
, B) information and analysis - correct answer ✔✔
Which of the following categories is not a criterion for the Malcolm Baldrige Award?
A) Internet competencies - correct answer ✔✔
Which of the following Baldrige criteria is used to evaluate the extent to which top management is
personally involved in creating and reinforcing goals, values, directions, and customer involvement?
B) leadership - correct answer ✔✔
Which of the following Baldrige criteria requires the applicant to outline what the firm is doing to fulfill
its responsibility as a corporate citizen?
D) leadership - correct answer ✔✔
Which of the following Baldrige criteria focuses on how a firm assesses the relative importance of
product or service features?
C) customer focus - correct answer ✔✔
Which of the following Baldrige criteria involves developing an internal environment conducive to full
participation and personal growth, including human resources development?
A) workforce focus - correct answer ✔✔
Which of the following Baldrige criteria examines key aspects such as customer focus in design, work
system, design for services and products, support processes, and processes relating to partners?
E) operations focus - correct answer ✔✔
What is the first step for a firm applying for the Baldrige award?
D) eligibility determination - correct answer ✔✔
What is the main purpose of a Baldrige site visit?
