PetSmart Certification: Questions & Correct Answers
Which of the following instances would a Salon associate use the "code word"
to seek assistance? Right Ans - The stylist is feeling really stressed out and
needs to be relieved for a few minutes, a bather is really busy and skipping
safety procedures while rushing through baths, a stylist observes another
stylist struggling with a groom and is getting visually frustrated with the dog
Titer testing is not an acceptable proof of vaccinations per our vaccination
policy Right Ans - True
Who can transport a pet to an in-store Banfield if it's showing a critical sign of
stress? Right Ans - Any associate
Where would you find a dog safety kit? Right Ans - Under/within the main
counter in the PetSmart, at the register nearest the door, under/within the
main counter in the Salon
Which of these is NOT a Critical Sign of Stress? Right Ans - Vomiting
Senior pets may be muzzled if you think they might bite. Right Ans - Yes
A vaccination waiting period is required because pets may: Right Ans - All
of the above
A pet in our store may only be unleashed if they are in Doggie Day Camp or if
they are a service dog and need to be unleashed. Right Ans - True
Demo dogs are exempt from meeting PetSmart's policy requirements.
Right Ans - False
Large breed dogs may be considered seniors at what age? Right Ans - 12
years
A pet in our store may be unleashed Right Ans - If they are a service dog
and need to be unleashed to perform their duties, in day camp
Potentially dangerous and aggresive dogs are not allowed in any PetSmary
location Right Ans - True
Which of the following instances would a Salon associate use the "code word"
to seek assistance? Right Ans - The stylist is feeling really stressed out and
needs to be relieved for a few minutes, a bather is really busy and skipping
safety procedures while rushing through baths, a stylist observes another
stylist struggling with a groom and is getting visually frustrated with the dog
Titer testing is not an acceptable proof of vaccinations per our vaccination
policy Right Ans - True
Who can transport a pet to an in-store Banfield if it's showing a critical sign of
stress? Right Ans - Any associate
Where would you find a dog safety kit? Right Ans - Under/within the main
counter in the PetSmart, at the register nearest the door, under/within the
main counter in the Salon
Which of these is NOT a Critical Sign of Stress? Right Ans - Vomiting
Senior pets may be muzzled if you think they might bite. Right Ans - Yes
A vaccination waiting period is required because pets may: Right Ans - All
of the above
A pet in our store may only be unleashed if they are in Doggie Day Camp or if
they are a service dog and need to be unleashed. Right Ans - True
Demo dogs are exempt from meeting PetSmart's policy requirements.
Right Ans - False
Large breed dogs may be considered seniors at what age? Right Ans - 12
years
A pet in our store may be unleashed Right Ans - If they are a service dog
and need to be unleashed to perform their duties, in day camp
Potentially dangerous and aggresive dogs are not allowed in any PetSmary
location Right Ans - True
