CVS LearnNet Exam Study Guide
CFRX - How does this program track the medications? - Correct Answers -Thoroughly
and effectively cycle counting each medication that is requested. Upon doing so, it
keeps an accurate track of medications leaving the pharmacy through transfer out tab
and when certain medications need to be ordered
Out of Stock Scans - When is this completed? How many times per week? - Correct
Answers -they were completed by Saturday and once per week.
System Generated Cycle Counts - When are they done? How often? - Correct Answers
-Should be completed first thing every morning, no later than 10am. These are
discrepancies that our AIMRx notices throughout the day in the pharmacy
department(s).
Store Initiated Cycle Counts- When are they done? How often? - Correct Answers -
When a pharmacy team member(s) notice a discrepancy while working in the
pharmacy; at this point you should initiate a cycle count to update your pharmacy
departments BOH.
Outside Vendor - What days do we order vs what days of the week we receive the
order? - Correct Answers -"Cardinals". Red totes.
Delivers Mon-Fri.
Can enter orders up to 8PM for next day delivery.
Order days are Sun-Thurs
Define PHI - Correct Answers -Protected Health Information. Any information deemed
confidential. i.e. Medication names, patient names, DoBs, Address, RX number, Doctor
information, etc...
Define HIPAA - Correct Answers -Health Insurance Portability and Accountability Act.
Requires pharmacies and medical treatment facilities to follow strict protocol concerning
distribution of PHI, including how much PHI is needed for insurance to pay for patient's
medications.
, Pickup: What is done specifically for each workstation? Which workstation is
responsible for phone calls? Which workstation is responsible for making the offer to
counsel? - Correct Answers -Pick-up:responsible for making the offer to counsel. Last
chance for any patient's concerns or questions regarding prescriptions and/or possible
interactions.
Production - Correct Answers -Production:responsible for phone calls. First ones to
answer phone calls within standard 20 seconds. Fills prescriptions accurately for the
pharmacist to verify.
Drop Off - Correct Answers -Drop-off:Must have correct patient information, especially
patient's allergies, DoBs, insurance information, phone number, and address. First stop
for patients and crucial to the pharmacy process.
Define Partial Fill - When is this used? - Correct Answers -When a medication is out of
stock (OOS) and/or do not have enough in stock to fill a full prescription, techs have an
option of partially filling a prescription AKA Partial Fill. Techs usually fill about 3 days'
worth of medication to give the pharmacy enough time to have the full prescription in
stock.
Define Medicaid - What are the protocols when handling this insurance? - Correct
Answers -Prescription must be filled under the specific doctor listed on the insurance
card.
Prescription can only have 5 fills max before being requested for a new one.
Prescription can only be filled for 30-day supply at a time.
Medicaid - Correct Answers -Copy of either $1.10, $2.20, or $3.30 (depending on
patient income). Covers ONLY generic medication.
MUST BE A HARD COPY PRESCRIPTION.
NJ- Dark Blue card with silver line.
ID # starts with 7's.
CONDER CODE in place of BIN #.
Medicare B - Correct Answers -Durable medical equip. and Diabetic supplies. SOME
asthma medication.
HARD COPY ONLY.
Needs a diagnostic code with specific directions.
Medicare Part D - Correct Answers -Prescription insurance.
Most commonly used insurance at CVS.
Schedule II (C2) Medications - What type is this? - Correct Answers -These types of
medications are classified as highly addictive by the FDA and must follow strict
guidelines.
CFRX - How does this program track the medications? - Correct Answers -Thoroughly
and effectively cycle counting each medication that is requested. Upon doing so, it
keeps an accurate track of medications leaving the pharmacy through transfer out tab
and when certain medications need to be ordered
Out of Stock Scans - When is this completed? How many times per week? - Correct
Answers -they were completed by Saturday and once per week.
System Generated Cycle Counts - When are they done? How often? - Correct Answers
-Should be completed first thing every morning, no later than 10am. These are
discrepancies that our AIMRx notices throughout the day in the pharmacy
department(s).
Store Initiated Cycle Counts- When are they done? How often? - Correct Answers -
When a pharmacy team member(s) notice a discrepancy while working in the
pharmacy; at this point you should initiate a cycle count to update your pharmacy
departments BOH.
Outside Vendor - What days do we order vs what days of the week we receive the
order? - Correct Answers -"Cardinals". Red totes.
Delivers Mon-Fri.
Can enter orders up to 8PM for next day delivery.
Order days are Sun-Thurs
Define PHI - Correct Answers -Protected Health Information. Any information deemed
confidential. i.e. Medication names, patient names, DoBs, Address, RX number, Doctor
information, etc...
Define HIPAA - Correct Answers -Health Insurance Portability and Accountability Act.
Requires pharmacies and medical treatment facilities to follow strict protocol concerning
distribution of PHI, including how much PHI is needed for insurance to pay for patient's
medications.
, Pickup: What is done specifically for each workstation? Which workstation is
responsible for phone calls? Which workstation is responsible for making the offer to
counsel? - Correct Answers -Pick-up:responsible for making the offer to counsel. Last
chance for any patient's concerns or questions regarding prescriptions and/or possible
interactions.
Production - Correct Answers -Production:responsible for phone calls. First ones to
answer phone calls within standard 20 seconds. Fills prescriptions accurately for the
pharmacist to verify.
Drop Off - Correct Answers -Drop-off:Must have correct patient information, especially
patient's allergies, DoBs, insurance information, phone number, and address. First stop
for patients and crucial to the pharmacy process.
Define Partial Fill - When is this used? - Correct Answers -When a medication is out of
stock (OOS) and/or do not have enough in stock to fill a full prescription, techs have an
option of partially filling a prescription AKA Partial Fill. Techs usually fill about 3 days'
worth of medication to give the pharmacy enough time to have the full prescription in
stock.
Define Medicaid - What are the protocols when handling this insurance? - Correct
Answers -Prescription must be filled under the specific doctor listed on the insurance
card.
Prescription can only have 5 fills max before being requested for a new one.
Prescription can only be filled for 30-day supply at a time.
Medicaid - Correct Answers -Copy of either $1.10, $2.20, or $3.30 (depending on
patient income). Covers ONLY generic medication.
MUST BE A HARD COPY PRESCRIPTION.
NJ- Dark Blue card with silver line.
ID # starts with 7's.
CONDER CODE in place of BIN #.
Medicare B - Correct Answers -Durable medical equip. and Diabetic supplies. SOME
asthma medication.
HARD COPY ONLY.
Needs a diagnostic code with specific directions.
Medicare Part D - Correct Answers -Prescription insurance.
Most commonly used insurance at CVS.
Schedule II (C2) Medications - What type is this? - Correct Answers -These types of
medications are classified as highly addictive by the FDA and must follow strict
guidelines.
