COMM-303 Final Guide
Which is try of the model that is presented in this course?
A.) Teams can be understood by examining a variety of factors
B.) Teams develop and change over time
C.) Factors influencing teams re interdependent, they all can influence one another
D.) All the above are true ✔️C
Two of the most obvious norms are around: ✔️Time and language
The performance of your team was very good at one time but has deteriorated. Due to new
technologies, people are no longer skilled at their tasks and there appears to be a conflict between
various factions of people. Despite your attempt to get the root of the problem, disagreements persist.
As a leader, you should: ✔️institute skills training and stay very active and present in the workplace
Which is the most common type of decision-making used by teams? ✔️Majority rule
Which is true of team cohesion? ✔️Teams can become overly cohesive to a point where productivity
can be diminished. There is a pressure to conform to ideas and norms (Groupthink).
What does the G stand for in the model? ✔️Goals
What does the V,NV,L group stand for in the model? ✔️Verbal, Non-verbal, Listening
What does the R stand for in the model? ✔️Roles
What does the N stand for in the model? ✔️Norms
What does the C stand for in the model? ✔️Cohesion
, What does the D stand for in the model? ✔️Decision-making/Problem Solving
What does the L stand for in the model? ✔️Leadership
What does the delta/triangle represent in the model? ✔️Change
What are the three categories of group roles? ✔️Task roles, Maintenance roles, Self-centered &
Unproductive roles
What are the six task roles? ✔️Task Leader, Expediter, Information Provider, Information Seeker,
Gatekeeper, Recorder
What is the role of the Task Leader? ✔️Help the group complete its tasks.
What is the role of the Expediter? ✔️Manages the agenda and monitors progress.
What is the role of the Information Provider? ✔️Presents new ideas; initiates new discussions of new
topics.
What is the role of the Information Seeker? ✔️asks for more information and clarification; asks critical
questions.
What is the role of the Gatekeeper? ✔️manages the flow of the conversation for equal participation.
What is the role of the Recorder? ✔️Takes notes on the discussion.
What are the five maintenance roles? ✔️Social-Emotional Leader, Supporter, Tension Releaser,
Harmonizer, Interpreter
Which is try of the model that is presented in this course?
A.) Teams can be understood by examining a variety of factors
B.) Teams develop and change over time
C.) Factors influencing teams re interdependent, they all can influence one another
D.) All the above are true ✔️C
Two of the most obvious norms are around: ✔️Time and language
The performance of your team was very good at one time but has deteriorated. Due to new
technologies, people are no longer skilled at their tasks and there appears to be a conflict between
various factions of people. Despite your attempt to get the root of the problem, disagreements persist.
As a leader, you should: ✔️institute skills training and stay very active and present in the workplace
Which is the most common type of decision-making used by teams? ✔️Majority rule
Which is true of team cohesion? ✔️Teams can become overly cohesive to a point where productivity
can be diminished. There is a pressure to conform to ideas and norms (Groupthink).
What does the G stand for in the model? ✔️Goals
What does the V,NV,L group stand for in the model? ✔️Verbal, Non-verbal, Listening
What does the R stand for in the model? ✔️Roles
What does the N stand for in the model? ✔️Norms
What does the C stand for in the model? ✔️Cohesion
, What does the D stand for in the model? ✔️Decision-making/Problem Solving
What does the L stand for in the model? ✔️Leadership
What does the delta/triangle represent in the model? ✔️Change
What are the three categories of group roles? ✔️Task roles, Maintenance roles, Self-centered &
Unproductive roles
What are the six task roles? ✔️Task Leader, Expediter, Information Provider, Information Seeker,
Gatekeeper, Recorder
What is the role of the Task Leader? ✔️Help the group complete its tasks.
What is the role of the Expediter? ✔️Manages the agenda and monitors progress.
What is the role of the Information Provider? ✔️Presents new ideas; initiates new discussions of new
topics.
What is the role of the Information Seeker? ✔️asks for more information and clarification; asks critical
questions.
What is the role of the Gatekeeper? ✔️manages the flow of the conversation for equal participation.
What is the role of the Recorder? ✔️Takes notes on the discussion.
What are the five maintenance roles? ✔️Social-Emotional Leader, Supporter, Tension Releaser,
Harmonizer, Interpreter
