Proserve Certification Exam With Accurate Answers
Latest Update
what is a primary provider - Answer have direct contact with patrons; security staff
monitor customers upon arrival or departure, observe their behaviour and may see
liquor being hidden
what jobs are considered to be primary servers - Answer Bartenders, servers, greeters,
hosts and delivery service drivers
Licensed premises owners who are directly responsible for managing the premises
Managers and supervisors
Maître's d'
Retailers of liquor and representatives of agencies; employees whose duties include
liquor product tasting
Drink ticket takers and sellers
Bouncers/security
what is a secondary server - Snswer do not sell, serve or deliver liquor, but they do work
at places where liquor is served or sold; they do not normally have face to face contact
with customers
what positions are secondary servers- Answer Car parking attendants
Bussers and ushers
Stock clerks
Maintenance personnel and janitorial staff
Ushers
Slot operators and attendants, dealers, Monitor Room personnel in casinos
, AGLC - Answer Alberta Gaming, Liquor & Cannabis (website: aglc.ca)
alcohol/liquor - Answer beverages that are intended for human consumption containing
over 1% alcohol by volume (e.g., spirits, wine, liqueur, cider or beer
alcohol poisoning - Answer caused by drinking too much alcohol at one time; can cause
coma and/or death
blood alcohol concentration (BAC) measure of pure alcohol in a person's blood;
measured as milligrams percent (mg %)
when is someone legally impaired if their BAC is over .08%
binge drinking men: drinking five or more alcoholic drinks at one sitting
women: four or more drinks
blackouts - Answer a condition that temporarily affects memory and involves a feeling of
lost time; often caused by drinking a large quantity of alcohol on one occasion
duty of care - Answer the responsibility to make certain liquor is sold, served or
delivered in a safe and responsible manner
bootlegging - Answer the act of making of transporting alcoholic liquor for sale illegally;
buying alcohol from a store and selling it as a second-party sale to a minor or an
intoxicated person
You can exercise duty of care to your customers by - Answer Preventing them from
getting intoxicated.
Keeping them safe from harm and preventing them from doing harm to other people.
liability - Answer being legally responsible for damage or harm to another person or
property
Latest Update
what is a primary provider - Answer have direct contact with patrons; security staff
monitor customers upon arrival or departure, observe their behaviour and may see
liquor being hidden
what jobs are considered to be primary servers - Answer Bartenders, servers, greeters,
hosts and delivery service drivers
Licensed premises owners who are directly responsible for managing the premises
Managers and supervisors
Maître's d'
Retailers of liquor and representatives of agencies; employees whose duties include
liquor product tasting
Drink ticket takers and sellers
Bouncers/security
what is a secondary server - Snswer do not sell, serve or deliver liquor, but they do work
at places where liquor is served or sold; they do not normally have face to face contact
with customers
what positions are secondary servers- Answer Car parking attendants
Bussers and ushers
Stock clerks
Maintenance personnel and janitorial staff
Ushers
Slot operators and attendants, dealers, Monitor Room personnel in casinos
, AGLC - Answer Alberta Gaming, Liquor & Cannabis (website: aglc.ca)
alcohol/liquor - Answer beverages that are intended for human consumption containing
over 1% alcohol by volume (e.g., spirits, wine, liqueur, cider or beer
alcohol poisoning - Answer caused by drinking too much alcohol at one time; can cause
coma and/or death
blood alcohol concentration (BAC) measure of pure alcohol in a person's blood;
measured as milligrams percent (mg %)
when is someone legally impaired if their BAC is over .08%
binge drinking men: drinking five or more alcoholic drinks at one sitting
women: four or more drinks
blackouts - Answer a condition that temporarily affects memory and involves a feeling of
lost time; often caused by drinking a large quantity of alcohol on one occasion
duty of care - Answer the responsibility to make certain liquor is sold, served or
delivered in a safe and responsible manner
bootlegging - Answer the act of making of transporting alcoholic liquor for sale illegally;
buying alcohol from a store and selling it as a second-party sale to a minor or an
intoxicated person
You can exercise duty of care to your customers by - Answer Preventing them from
getting intoxicated.
Keeping them safe from harm and preventing them from doing harm to other people.
liability - Answer being legally responsible for damage or harm to another person or
property
