WGU C182
What network always has two hops? - ANSWER A Star network.
What is IT? - ANSWER It consists of hardware, software and the users of technology
How does IT support the business? - ANSWER communication, both internal and
external, sharing of resources, facilitating the integration of departments, management
of information, securing company and employee information, and ensuring that the
organization runs according to ethical practices.
What is a system? - ANSWER A combination of independent parts all working together
to accomplish a certain goal
What are the core components of IT? - ANSWER Hardware, software, and users
What is IT? - ANSWER Technology used in creating, maintaining, and making
information accessible
Who are considered to be personnel in IT? - ANSWER Network engineers, computer
scientists and administrators
Part of the definition of IT? Does it enables the processing of data? - ANSWER True
Part of the definition of IT? The people who supply and support the use of Information
Technology in organizations. - ANSWER True
Part of the definition of IT? Analyze profit and loss data and information for businesses.
- ANSWER False
Part of the definition of IT? Software, data, and computer networks - ANSWER True
Does IT include Stand-alone TV monitors and computer desks? - ANSWER No
Does IT include Computer networks and IT personnel? - ANSWER Yes
What is an administrator? - ANSWER Someone who is in charge of some portion of the
IT infrastructure
What is system administration? - ANSWER The process of maintaining the operating
system of a computer system
,What is a device driver? - ANSWER A program designed to control a particular device
connected to the computer, such as the printer
What does an Administrator do? - ANSWER Administer the computers in an
organization; install software; modify/update operating system; create accounts; train
users; secure system; troubleshoot system; add hardware.
What does a Network Administrator do? - ANSWER They are the person responsible
for installation, configuration, maintenance, securing, and troubleshooting of the
computer network
What does a Database Administrator do? - ANSWER They are an IT person whose job
is to manage the database management system and database(s), and whose duties
include software installation, security of data, creation of accounts to access the
database, and configuring the database to be accessible over network.
What does a Security Administrator do? - ANSWER They must stay informed of the
many different types of attacks, such as denial of service attacks on web servers, IP
spoofing to intercept messages, and buffer overflow.
What does a Web Administrator do? - ANSWER They must install, configure, maintain,
secure, and troubleshoot the web serve
What types of training do IT personnel provide? - ANSWER Training and help desk
support
What responsibilities does an IT trainer have? - ANSWER Teaching new and current
users how to use the IT infrastructure. This may include such simple things as logging
into the computer system, setting up printers, accessing shared files, and perhaps
training employees in how to use work-related software. They may also create
documentation, helpful websites, and even audiovisual demos, or lead group or
individualized training sessions
What responsibilities does an IT help desk person have? - ANSWER They might simply
act as a switchboard, routing the problem to the proper IT person. In other cases, the
help desk person can solve the problem directly, often over the phone but sometimes by
e-mail or in person.
How does an IT degree differ from a Computer Science degree? - ANSWER An IT
degree usually requires less math and fewer programming skills
What are the most important skills for an IT professional? - ANSWER Troubleshooting
and code writing skills
Is communication a skill that an IT professional should have? - ANSWER Yes
, What are some other skills that an IT professional should have? - ANSWER Enjoy
playing around with the computer.
Enjoy learning on your own.
Enjoy technology.
Enjoy troubleshooting.
Enjoy communicating with others.
What is the DIKW Hierarchy? - ANSWER Data, Information, Knowledge, Wisdom
What is Data in the DIKW hierarchy? - ANSWER It is the input directly received by the
human (or computer). The starting point for your task.
What is Information in the DIKW hierarchy? - ANSWER It is often defined in the
hierarchy as meaning that the data have had one or more processes applied to the data
to transform it into a more useful form. The processing of your data.
What is Knowledge in the DIKW hierarchy? - ANSWER It is sometimes defined as
information that has been put to use or a synthesis of several different sources of
information. One way to think of knowledge is that it is information placed into a context,
perhaps the result of experience gained from using information. You will gain insight into
your information here.
What is Wisdom in the DIKW hierarchy? - ANSWER Making decisions based on your
knowledge.
What is an Information System? - ANSWER A collection of data, information, technical
components and human resources used to support management of an organization. It
is technology neutral.
What makes data relevant? - ANSWER This means that the data being used must
apply directly to the decision being made
What makes data timely? - ANSWER Data must be efficient and must be provided in a
timely manner so that companies can utilize it in their business. When there is a delay in
data, it may no longer be of use or properly serve its purpose.
What makes data thorough? - ANSWER This means that the data must be complete.
Data that is not thorough might contain errors or lapses of data.
What makes data accurate? - ANSWER This is most likely to be secured if data is
captured as close to the point of activity as possible. It should be captured as close to
the source as possible.
What makes data reliable? - ANSWER It should reflect stable and consistent data
collection processes. Data integrity and quality are essential to reliability..
What network always has two hops? - ANSWER A Star network.
What is IT? - ANSWER It consists of hardware, software and the users of technology
How does IT support the business? - ANSWER communication, both internal and
external, sharing of resources, facilitating the integration of departments, management
of information, securing company and employee information, and ensuring that the
organization runs according to ethical practices.
What is a system? - ANSWER A combination of independent parts all working together
to accomplish a certain goal
What are the core components of IT? - ANSWER Hardware, software, and users
What is IT? - ANSWER Technology used in creating, maintaining, and making
information accessible
Who are considered to be personnel in IT? - ANSWER Network engineers, computer
scientists and administrators
Part of the definition of IT? Does it enables the processing of data? - ANSWER True
Part of the definition of IT? The people who supply and support the use of Information
Technology in organizations. - ANSWER True
Part of the definition of IT? Analyze profit and loss data and information for businesses.
- ANSWER False
Part of the definition of IT? Software, data, and computer networks - ANSWER True
Does IT include Stand-alone TV monitors and computer desks? - ANSWER No
Does IT include Computer networks and IT personnel? - ANSWER Yes
What is an administrator? - ANSWER Someone who is in charge of some portion of the
IT infrastructure
What is system administration? - ANSWER The process of maintaining the operating
system of a computer system
,What is a device driver? - ANSWER A program designed to control a particular device
connected to the computer, such as the printer
What does an Administrator do? - ANSWER Administer the computers in an
organization; install software; modify/update operating system; create accounts; train
users; secure system; troubleshoot system; add hardware.
What does a Network Administrator do? - ANSWER They are the person responsible
for installation, configuration, maintenance, securing, and troubleshooting of the
computer network
What does a Database Administrator do? - ANSWER They are an IT person whose job
is to manage the database management system and database(s), and whose duties
include software installation, security of data, creation of accounts to access the
database, and configuring the database to be accessible over network.
What does a Security Administrator do? - ANSWER They must stay informed of the
many different types of attacks, such as denial of service attacks on web servers, IP
spoofing to intercept messages, and buffer overflow.
What does a Web Administrator do? - ANSWER They must install, configure, maintain,
secure, and troubleshoot the web serve
What types of training do IT personnel provide? - ANSWER Training and help desk
support
What responsibilities does an IT trainer have? - ANSWER Teaching new and current
users how to use the IT infrastructure. This may include such simple things as logging
into the computer system, setting up printers, accessing shared files, and perhaps
training employees in how to use work-related software. They may also create
documentation, helpful websites, and even audiovisual demos, or lead group or
individualized training sessions
What responsibilities does an IT help desk person have? - ANSWER They might simply
act as a switchboard, routing the problem to the proper IT person. In other cases, the
help desk person can solve the problem directly, often over the phone but sometimes by
e-mail or in person.
How does an IT degree differ from a Computer Science degree? - ANSWER An IT
degree usually requires less math and fewer programming skills
What are the most important skills for an IT professional? - ANSWER Troubleshooting
and code writing skills
Is communication a skill that an IT professional should have? - ANSWER Yes
, What are some other skills that an IT professional should have? - ANSWER Enjoy
playing around with the computer.
Enjoy learning on your own.
Enjoy technology.
Enjoy troubleshooting.
Enjoy communicating with others.
What is the DIKW Hierarchy? - ANSWER Data, Information, Knowledge, Wisdom
What is Data in the DIKW hierarchy? - ANSWER It is the input directly received by the
human (or computer). The starting point for your task.
What is Information in the DIKW hierarchy? - ANSWER It is often defined in the
hierarchy as meaning that the data have had one or more processes applied to the data
to transform it into a more useful form. The processing of your data.
What is Knowledge in the DIKW hierarchy? - ANSWER It is sometimes defined as
information that has been put to use or a synthesis of several different sources of
information. One way to think of knowledge is that it is information placed into a context,
perhaps the result of experience gained from using information. You will gain insight into
your information here.
What is Wisdom in the DIKW hierarchy? - ANSWER Making decisions based on your
knowledge.
What is an Information System? - ANSWER A collection of data, information, technical
components and human resources used to support management of an organization. It
is technology neutral.
What makes data relevant? - ANSWER This means that the data being used must
apply directly to the decision being made
What makes data timely? - ANSWER Data must be efficient and must be provided in a
timely manner so that companies can utilize it in their business. When there is a delay in
data, it may no longer be of use or properly serve its purpose.
What makes data thorough? - ANSWER This means that the data must be complete.
Data that is not thorough might contain errors or lapses of data.
What makes data accurate? - ANSWER This is most likely to be secured if data is
captured as close to the point of activity as possible. It should be captured as close to
the source as possible.
What makes data reliable? - ANSWER It should reflect stable and consistent data
collection processes. Data integrity and quality are essential to reliability..
