IAHSS HOSPITAL SECURITY OFFICERS
6TH ED CHPTS 1-19 TEST#1 101
Questions and answers
Which of the following is Not one of the classifications of healthcare
organizations discussed in this chapter? - ANSWERS✔✔ an Individual
healthcare organization
Which of the following is Not a risk issue for healthcare? - ANSWERS✔✔ High
percentage of technical and professional staff
Which of the following is usually at the top of the organizational chart? -
ANSWERS✔✔ Board of Directors
Which of the following statements best describes employees? - ANSWERS✔✔
All staff is directly employed by the facility
Security uses senior management's endorsement to build what kind of
program? - ANSWERS✔✔ a strong and effective program
How should friendships and interpersonal relationships between security
officers and staff members from other departments be treated? -
ANSWERS✔✔ Encouraged, but security staff must be educated about ethics
and avoid favoritism.
Which of the following allows a department to assess its cost effectiveness
within an organization? - ANSWERS✔✔ Benchmarking - gives a good
comparison of a department's cost effectiveness by comparing other
organizations.
, What should the most primary overriding concern of any security department
be? - ANSWERS✔✔ The safety and well being of anyone in the facility.
Which of the following are skills a security professional should have and use
at all times? - ANSWERS✔✔ Good observation and communication skills, and
tolerance
Why are vendors potentially a high security risk to a healthcare facility -
ANSWERS✔✔ Vendors have access to sensitive areas with little to no
background checks.
In patient and family centered care philosophy, who determines which
individuals are part of the patient's family? - ANSWERS✔✔ The patient, if
mature and competent to do so
Which of the following is Not an example of an external customer? -
ANSWERS✔✔ Employees
Which of the following does Not help the security uniform communicate an
appropriate message to the public? - ANSWERS✔✔ Wearing the uniform shirt
untucked.
Which of the following is Not an example of undesirable behavior and
demeanor in a security officer? - ANSWERS✔✔ Confidence
What is the relationship between employees and management sometimes
called? - ANSWERS✔✔ Employee relations
Which of the following may union members Not do during picketing? -
ANSWERS✔✔ Block entrances to the facility.
Perception is reality-Which of the following is important for the security
professional to remember regarding this statement? - ANSWERS✔✔ All
6TH ED CHPTS 1-19 TEST#1 101
Questions and answers
Which of the following is Not one of the classifications of healthcare
organizations discussed in this chapter? - ANSWERS✔✔ an Individual
healthcare organization
Which of the following is Not a risk issue for healthcare? - ANSWERS✔✔ High
percentage of technical and professional staff
Which of the following is usually at the top of the organizational chart? -
ANSWERS✔✔ Board of Directors
Which of the following statements best describes employees? - ANSWERS✔✔
All staff is directly employed by the facility
Security uses senior management's endorsement to build what kind of
program? - ANSWERS✔✔ a strong and effective program
How should friendships and interpersonal relationships between security
officers and staff members from other departments be treated? -
ANSWERS✔✔ Encouraged, but security staff must be educated about ethics
and avoid favoritism.
Which of the following allows a department to assess its cost effectiveness
within an organization? - ANSWERS✔✔ Benchmarking - gives a good
comparison of a department's cost effectiveness by comparing other
organizations.
, What should the most primary overriding concern of any security department
be? - ANSWERS✔✔ The safety and well being of anyone in the facility.
Which of the following are skills a security professional should have and use
at all times? - ANSWERS✔✔ Good observation and communication skills, and
tolerance
Why are vendors potentially a high security risk to a healthcare facility -
ANSWERS✔✔ Vendors have access to sensitive areas with little to no
background checks.
In patient and family centered care philosophy, who determines which
individuals are part of the patient's family? - ANSWERS✔✔ The patient, if
mature and competent to do so
Which of the following is Not an example of an external customer? -
ANSWERS✔✔ Employees
Which of the following does Not help the security uniform communicate an
appropriate message to the public? - ANSWERS✔✔ Wearing the uniform shirt
untucked.
Which of the following is Not an example of undesirable behavior and
demeanor in a security officer? - ANSWERS✔✔ Confidence
What is the relationship between employees and management sometimes
called? - ANSWERS✔✔ Employee relations
Which of the following may union members Not do during picketing? -
ANSWERS✔✔ Block entrances to the facility.
Perception is reality-Which of the following is important for the security
professional to remember regarding this statement? - ANSWERS✔✔ All
