____________are a collection of Force.com components and applications that are
made available to other
organizations through the AppExchange.
A) Application
B) Object
C) Workflow Rules
D) Packages
E) Visual Force Page - Answer-D
/.____________are words or short phrases that users can associate with most
Salesforce.com records to describe and organize their data in a personalized way?
A) Views
B) Tags
C) Dashboards
D) Home Pagelayout
E) Apps - Answer-B
/.1. How can a user have full access to a record? (Select 2)
A. Ownership
B. Sharing Rules
C. Role Hierarchy
D. Manual Sharing
E. CRED Settings - Answer-AC
/.2. Which of the following can be used to grant full access to a user? (Select 1)
A. Organization Wide Default Setting's
B. Sharing Rules
C. Apex Sharing
D.Manual Sharing
E. Role Hierarchy - Answer-E
/.A company has two different sales divisions national sales and international sales.
Some of
the processes are the same, but the internal sales organization has more requirements
to
gather during the sales process and there are more stages when trying to close deals.
,What would you use for separating flow
A. Roles
B. Page layouts
C. Record types
D. Multi‐select picklists - Answer-C
/.A folder is a place where you can store which of the following? (Select 3)
A. Records
B. Reports
C. Dashboards
D. Email templates - Answer-BCD
/.A marketing manager needs to view summary metrics across a set of related
campaigns. How can this be accomplished?
A. Establish the campaign influence between related campaigns
B. Build a lead source report to summarize the campaign metrics
C. Create a cross object formula field to calculate summary metrics
D. Create a campaign hierarchy and include the related campaigns - Answer-D
/.A marketing user has received a file of leads to import into Salesforce. What is the
best way to avoid duplicating records?
A. Merge Leads Function
B. Import Wizard
C. Validation rules
D. Data Loader - Answer-B
/.A marketing user has received a file of leads to import into Salesforce. What is the
best way to avoid duplicating records?
A. Merge Leads Function
B. Validation rules
C. Import Wizard
D. Data Loader - Answer-C
/.A marketing user has received a file of leads to import into Salesforce. What tool can
be used to avoid duplicate lead records?
A) Merge leads function
B) Validation rules
C) Data loader
D) Import wizard - Answer-D
,/.A marketing user needs to create a new campaign, but the New Button is NOT visible
from the campaign home page. The system administrator has verified that the user has
the "Create" profile permission for the campaign object.
How should the system admin resolve the issue?
A. Grand the user "Read" profile permissions for the campaign object.
B. Select the Marketing User Check box in the User record
C. Select the "Manage Campaign" profile permissions.
D. Add the New Button to the page layout using the page layout editor. - Answer-B
/.A pre-built App from the AppExchange is always the first approach you should take
when you're looking to add functionality to your Salesforce instance.
A. True
B. False - Answer-B
/.A Profile is a collection of settings and permissions that determine what the user can
do with records they have
access to and how they view those records.
A) True
B) False - Answer-A
/.A sales executive at Universal containers wants to be notified whenever high-value
opportunities are created for hot accounts.
How should an administrator meet this requirement?
a) Create the workflow rule on opportunity object
b) Create an escalation rules based on the opportunity amount
c) Create an auto-response rule based on the opportunity amount
d) Create a validation rule that evaluates the account rating - Answer-A
/.A sales user in Universal containers has updated the opportunity stage for an
opportunity in the pipeline. What may be updated as a result of the stage change?
**Choose 2 answers**
A. Sales quota.
B. Forecast category
C. Account rating
D. Probability - Answer-BD
/.A Standard profile that has Standard User Permissions and can manage published
solutions and solution
categories
A) Marketing Profile
B) Contract Manager
, C) System Administrator
D) Marketing User
E) Solution Manager - Answer-E
/.A system administrator at Universal Containers created a new account record type.
However, sales users are unable to select the new record type when creating new
account records.
What is possible reason for it?
**Choose 2 answers**
A) The record type has not been activated.
B) The record type does not have an associated page layout.
C) The record type has not been set as the default record type.
D) The record type has not been added to the sales users profile. - Answer-AD
/.A system administrator at Universal containers incorrectly imported a set of records
and needs to remove them from Salesforce. Which tool should the administrator use to
complete the task? (Choose 2)
A. Import Wizard
B. Mass Delete
C. Excel Connector
D. Data Loader - Answer-BD
/.A system administrator at Universal containers needs to prevent sales representatives
from editing fields on an opportunity once the opportunity has been moved to a closed
stage.
**Choose 2 answers.**
A. Record types and read-only page layouts
B. Formula fields
C. Data validation rules
D. Workflow approvals - Answer-AC
/.A universal containers has a private sharing model in which regional sales managers
can view and edit opportunities in only their own regions. For reporting purposes they
additionally need read only access to opportunities in other regions.
What permission can a system administrator enable to meet this requirement in the
regional sales managers custom profiles?
A) "View all" for Opportunities
B) "Visible" for the sales app
C) "View all Data"
D) "Read" for opportunities. - Answer-A
____________are a collection of Force.com components and applications that are
made available to other
organizations through the AppExchange.
A) Application
B) Object
C) Workflow Rules
D) Packages
E) Visual Force Page - Answer-D
/.____________are words or short phrases that users can associate with most
Salesforce.com records to describe and organize their data in a personalized way?
A) Views
B) Tags
C) Dashboards
D) Home Pagelayout
E) Apps - Answer-B
/.1. How can a user have full access to a record? (Select 2)
A. Ownership
B. Sharing Rules
C. Role Hierarchy
D. Manual Sharing
E. CRED Settings - Answer-AC
/.2. Which of the following can be used to grant full access to a user? (Select 1)
A. Organization Wide Default Setting's
B. Sharing Rules
C. Apex Sharing
D.Manual Sharing
E. Role Hierarchy - Answer-E
/.A company has two different sales divisions national sales and international sales.
Some of
the processes are the same, but the internal sales organization has more requirements
to
gather during the sales process and there are more stages when trying to close deals.
,What would you use for separating flow
A. Roles
B. Page layouts
C. Record types
D. Multi‐select picklists - Answer-C
/.A folder is a place where you can store which of the following? (Select 3)
A. Records
B. Reports
C. Dashboards
D. Email templates - Answer-BCD
/.A marketing manager needs to view summary metrics across a set of related
campaigns. How can this be accomplished?
A. Establish the campaign influence between related campaigns
B. Build a lead source report to summarize the campaign metrics
C. Create a cross object formula field to calculate summary metrics
D. Create a campaign hierarchy and include the related campaigns - Answer-D
/.A marketing user has received a file of leads to import into Salesforce. What is the
best way to avoid duplicating records?
A. Merge Leads Function
B. Import Wizard
C. Validation rules
D. Data Loader - Answer-B
/.A marketing user has received a file of leads to import into Salesforce. What is the
best way to avoid duplicating records?
A. Merge Leads Function
B. Validation rules
C. Import Wizard
D. Data Loader - Answer-C
/.A marketing user has received a file of leads to import into Salesforce. What tool can
be used to avoid duplicate lead records?
A) Merge leads function
B) Validation rules
C) Data loader
D) Import wizard - Answer-D
,/.A marketing user needs to create a new campaign, but the New Button is NOT visible
from the campaign home page. The system administrator has verified that the user has
the "Create" profile permission for the campaign object.
How should the system admin resolve the issue?
A. Grand the user "Read" profile permissions for the campaign object.
B. Select the Marketing User Check box in the User record
C. Select the "Manage Campaign" profile permissions.
D. Add the New Button to the page layout using the page layout editor. - Answer-B
/.A pre-built App from the AppExchange is always the first approach you should take
when you're looking to add functionality to your Salesforce instance.
A. True
B. False - Answer-B
/.A Profile is a collection of settings and permissions that determine what the user can
do with records they have
access to and how they view those records.
A) True
B) False - Answer-A
/.A sales executive at Universal containers wants to be notified whenever high-value
opportunities are created for hot accounts.
How should an administrator meet this requirement?
a) Create the workflow rule on opportunity object
b) Create an escalation rules based on the opportunity amount
c) Create an auto-response rule based on the opportunity amount
d) Create a validation rule that evaluates the account rating - Answer-A
/.A sales user in Universal containers has updated the opportunity stage for an
opportunity in the pipeline. What may be updated as a result of the stage change?
**Choose 2 answers**
A. Sales quota.
B. Forecast category
C. Account rating
D. Probability - Answer-BD
/.A Standard profile that has Standard User Permissions and can manage published
solutions and solution
categories
A) Marketing Profile
B) Contract Manager
, C) System Administrator
D) Marketing User
E) Solution Manager - Answer-E
/.A system administrator at Universal Containers created a new account record type.
However, sales users are unable to select the new record type when creating new
account records.
What is possible reason for it?
**Choose 2 answers**
A) The record type has not been activated.
B) The record type does not have an associated page layout.
C) The record type has not been set as the default record type.
D) The record type has not been added to the sales users profile. - Answer-AD
/.A system administrator at Universal containers incorrectly imported a set of records
and needs to remove them from Salesforce. Which tool should the administrator use to
complete the task? (Choose 2)
A. Import Wizard
B. Mass Delete
C. Excel Connector
D. Data Loader - Answer-BD
/.A system administrator at Universal containers needs to prevent sales representatives
from editing fields on an opportunity once the opportunity has been moved to a closed
stage.
**Choose 2 answers.**
A. Record types and read-only page layouts
B. Formula fields
C. Data validation rules
D. Workflow approvals - Answer-AC
/.A universal containers has a private sharing model in which regional sales managers
can view and edit opportunities in only their own regions. For reporting purposes they
additionally need read only access to opportunities in other regions.
What permission can a system administrator enable to meet this requirement in the
regional sales managers custom profiles?
A) "View all" for Opportunities
B) "Visible" for the sales app
C) "View all Data"
D) "Read" for opportunities. - Answer-A
